Pullman ZamZam Makkah 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.7/5 3.110 görüş

En iyi fiyat
garantisi
Pullman ZamZam Makkah - Image 1
Pullman ZamZam Makkah - Image 2
Pullman ZamZam Makkah - Image 3
Pullman ZamZam Makkah - Image 4
Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saudi Arabia

Açıklama

Otel ekstraları

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

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Otelin konumu

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Telefon
Faks +966 12 571 5999

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.7/5  3.110 görüş

TripAdvisor Derecesi  4.0/5  3.117 görüş

2023 mükemmeliyet sertifikası

Honest review of a nice stay

Tripadvisor puanı 5.0/5

Umm Ahmad H TripAdvisor onaylı yorum

Ali Akkaş and Abo Bakkar cleaned our room 2117 they were very nice and kind. Majority staff here are very kind and helpful. The decor in the bedrooms is a little tired even though we had a junior suite. However the decor in lobby, restaurants and other facilities is good. This hotel is premium because of the location and the fact it’s a few minutes walk into the Haram but it isn’t necessarily most aesthetic eg tired carpets and bathrooms are very basic in the bedrooms. However the bed was comfortable and you can ask for whatever you need they will help you. We got Haram view which was lovely but our other family had city view and that is fine too as you will be going to the haram regularly anyways if you are here for pilgrimage. We had half half board and breakfast and dinner facilities are suitable and also child friendly here but bear in mind there is ample food around here. The price for the stays here is extortionate compared to what you would pay for hotels in other countries however it makes sense because of the comfort and the amenities. It makes a difference to book a hotel very close inside or beside clock tower. This hotel is accessible via the clock tower lifts and it’s very close to gate number 91

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your feedback regarding the location, view, breakfast, dinner, and staff service. We want to express our sincerest gratitude for your kind words towards Mr. Ali Akkaş and Mr. Abo Bakkar. On the other hand, your concerns regarding prices, room amenities and bathroom have been taken into consideration, and rest assured that our team is working on it. We hope to have the opportunity to serve you again soon. Best regards, Pullman Zamzam Makkah Hotel.

JEDDAH

Tripadvisor puanı 1.0/5

Global53719610069 TripAdvisor onaylı yorum

Unfortunately, it was a very bad stay and I will not repeat it again. There is no hospitality and I did not find a room when I arrived. The customer service at the hotel is very bad, but Mrs. Nourhan is excellent. She is the only one who tolerated the problems.

Dear Valued Guest, Your situation is far from our usual high standards, given that our guests' satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your feedback regarding room service, check in and customer service. We want to express our sincerest gratitude for your kind words towards Ms. Nourhan as she continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Exceptional Hospitality at Pullman Zamzam Makkah

Tripadvisor puanı 5.0/5

ahmedibraheem550 TripAdvisor onaylı yorum

During my recent stay at Pullman Zamzam Makkah, I was once again thoroughly impressed by the exceptional service and warm hospitality. The hotel continues to excel in making every visit memorable. A special thanks to Asmahan, whose unwavering support and dedication enhance the experience for me and all loyal guests. Her efforts truly embody the spirit of hospitality that Pullman Zamzam is known for.

Dear Mr. Ahmed, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Ms. Asmahan as she continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Best place to stay

Tripadvisor puanı 5.0/5

Mohamed Usama B TripAdvisor onaylı yorum

I stayed in 2713 and the cleaning team was amazing. I really recommend this place 👍👍👍 The team is Murselin, Sofek and Sakib

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Good service

Tripadvisor puanı 5.0/5

Arafadi F TripAdvisor onaylı yorum

Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble

Dear Mr. Arafa, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Umar Faruq and Ms. Kautsar as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 3.136 görüş 9.5/10 Konum
  • 5.020 görüş 4.2/10 Oda
  • 9.098 görüş 8.2/10 Hizmet
  • 244 görüş 1.9/10 Wifi
  • 2.150 görüş 3.4/10 Hijyen
  • 1.889 görüş 2.8/10 Otel Ambiyansı
  • 1.422 görüş 3.2/10 Konfor
  • 1.222 görüş 6.7/10 Kahvaltı

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