Novotel Barcelona City 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 3.123 görüş

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Novotel Barcelona City - Image 1
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Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 BARCELONA, İspanya

Açıklama

Otel ekstraları

  • İnanılmaz Barcelona manzaralarına sahip Havuz ve 19 Rooftop Bar

  • Aile odaları (2 çocuk ücretsiz konaklar)

  • Ücretsiz rezervasyonlu çalışan otopark

  • Restoran her gün öğle ve akşam yemeği için açıktır

  • İyi ulaşım olanağı sunan Glòries metro istasyonu 5 dakikalık yürüme mesafesinde

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Otelin konumu

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
İspanya

GPS:41.404259, 2.191266

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

RESTAURANT NOVOTEL BARCELONA

Vejetaryen ve vegan seçenekleri ile yerel ürünlerin yer aldığı pazar mutfağımızı deneyin. Şefimizin yemeklerini, mezelerini ve en iyi tipik yerel spesiyalitelerden bazılarını ve lezzetli ev yapımı tatlıları deneyin.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  3.123 görüş

TripAdvisor Derecesi  4.0/5  4.934 görüş

OH NO - friendly Untrained staff.- Frustration Sets in

Tripadvisor puanı 2.0/5

michaeldI5401JC TripAdvisor onaylı yorum

This could be a great hotel, but the staff are very poorly trained, literally every question orrequest was not carried through. The restaurant was great with wonderful well priced food. The staff are young and keen, but super green, and dont follow through with a request. It was quite frustrating! I cant recommend this one, i sure many better options in Barcelona!. A one night businessman ! Yep i can see that work, a couple on holidays, nah not this place.

Dear Michael, Thank you for taking the time to share your experience at Novotel Barcelona City. We are sorry to read that our team did not meet your expectations. We would like to let you know that we have a mix staff with experience and team trainee & new recruits, but know that your comments will be returned to avoid situations like this in the future. We hope to have another chance to offer you a better service in our hotel. Sincerely, Agathe F Guest Experience Assistant

No swimming pool!

Tripadvisor puanı 3.0/5

Katie D TripAdvisor onaylı yorum

Thoroughly disappointed, booked the hotel as a suprise for my husband and two children, finding a hotel with a swimming pool centrally to Barcelona. However on arrival the pool isn't open. I have double checked the website and can't see an obvious notice to say this is the case. Two very disappointed children and a real taint on our stay. Reception apologised and said they would let the website team know but nothing more they could do. Staff all very friendly and tried hard to welcome tired children when we arrived from travelling with little activity packs and some sweets. Check in took a while even after "checking in online", which I would say was a waste of time, didn't seem to speed up the process. Location perfect, room quite tight for the full family but it's manageable.

Dear Kathy, Thank you for sharing your feedback regarding your stay at our Novotel Barcelona City. We're sorry to hear that your stay with us did not meet your expectations. We understand your frustration regarding the swimming pool being closed, however, it is indeed notified on our website and during reservation process that the swimming pool isn't opened due to seasonal reasons. We hope to have another opportunity to better serve you in the near future ! Best regards, Indirah B Guest Experience Assistant

Great for a Novotel

Tripadvisor puanı 5.0/5

tmsglc TripAdvisor onaylı yorum

The hotel is located around 5 mins walking from the Glories metro station and about 25 mins walk from either the Sagrada Familia or Arc the Triomf. Well appointed room with lovely view over the city and the Sagrada Familia. Delicious breakfast which in fact was a surprise. Friendly and courteous staff.

Dear guest, Thank you very much for taking the time to write a feedback about your stay in Novotel Barcelona City. It is very important for us to receive reviews, to be able to always improve our services. It is a pleasure to read that the hotel, its service and its staff met your expectations and that you were able to enjoy sightseeing of Barcelona. We are looking forward to seeing you again soon! Sincerely, Agathe F Guest Experience Assistant

A Budget hotel with a below budget bed!

Tripadvisor puanı 3.0/5

captainztravels TripAdvisor onaylı yorum

Novotel Barcelona City is a budget hotel located just off the Avenue Diagonal in the Sant Marti section of Barcelona, Spain. The front desk staff is very pleasant and helpful, just inside the rotating entry door (use the rotating door, it saves energy by keeping the air-conditioned/heated air inside the hotel. Using the doors allows it to escape). There are 3 elevators that will be your first challenge. During peak times, it may take a while to get an elevator to your room floor. The elevators are small and require a key to access your floor. In the morning, during peak times - if you are on a lower floor, the elevator will stop and be full repeatedly. I would suggest that when this happens that you press both the UP AND down buttons and get on any elevator with space. This may be your only option to get to the lobby. It can get pretty bad. The rooms are basic but have everything you need. I like how they charge a flat rate for any item in the mini bar. The furnishings are dated but function well. The bed is my biggest complaint. The sheets are of poor quality with a cotton mix vs. full cotton sheets you find in better hotels. If you sleep 'hot' normally, expect to wake up in a pool of sweat- even though the air conditioning is good year-round! The pillows are terrible too. On a queen/king bed they supply two square useless pillows and two mini pillows. I am not sure what function the square pillows have, and the mini pillows are comfortable enough but why do they have to be so small? The bathroom is well lit, and this hotel finally provides pump type toiletry items (shampoo, body wash, hand wash) instead of single use ones. This is a really nice change. TIP - if you do not want sewer smell coming up through your sink drain, close the stopper and keep some water in the basin. It can get bad. The rooftop amenities are very nice, especially in the warmer weather. This hotel advertises as a 4-star hotel on Google Maps. This is NOT a 4-star hotel by any stretch. I will be rating this hotel with 3-stars, based on their 4-star claim. Had they listed as a 3-star hotel I would have rated them at 4-stars.

Dear Jeffrey Zampitella, Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. It is very important to us to receive feedback of ours guests to improve our services. We are sorry to read that your experience did not meet your expectations; please allow us to express our sincerest apologies. We want you to know that every comment is taken into account in order to meet our standards. We are glad that the staff helped you for anything you needed and we would like to inform you that our pillows are chosen for maximum comfort of our guests. Thank you again for sharing your stay in Novotel Barcelona City, we are looking forward to seeing you again soon for you to have a better experience! Sincerely, Agathe F Guest Experience Assistant

First Novotel experience was great

Tripadvisor puanı 4.0/5

Relax26609390445 TripAdvisor onaylı yorum

The room was great (and HUGE, thanks to a free upgrade!). It was just a bit smelly, I couldn't spot the reason. But I was able to work in the evening with a great view over the city and the park below. Breakfast was good, too - with a lot of options to choose from. Only issue here was that there was so much great uncut bread available, but nobody (me included) was brave enough to really take and cut all that good stuff. Overall, I had a very pleasant stay.

Dear guest, Thank you for taking the time to write your feedback about your stay in Novotel Barcelona City. We are glad that you enjoyed your stay with us and the services that our hotel offers. Know that any inconvenience encountered is taken into account to verify if everything is working well. We are looking forward to seeing you again soon! Best regards, Agathe F Guest Experience Assistant

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.744 görüş 9.3/10 Konum
  • 2.256 görüş 6.6/10 Oda
  • 2.336 görüş 8.7/10 Hizmet
  • 46 görüş 4.1/10 Wifi
  • 1.317 görüş 8.9/10 Kahvaltı
  • 763 görüş 7/10 Hijyen
  • 620 görüş 8.3/10 Yemek

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