Novotel Erlangen

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.883 görüş

Novotel Erlangen - Image 1
Novotel Erlangen - Image 2
Novotel Erlangen - Image 3
Novotel Erlangen - Image 4

Açıklama

Otel ekstraları

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Konaklama olanaklarımız

Otelin konumu

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.883 görüş

TripAdvisor Derecesi  4.0/5  654 görüş

Average hotel, good if traveling with a pet

Tripadvisor puanı 3.0/5

24brentv Couples - TripAdvisor onaylı yorum

Booked this hotel with points when traveling back home from vacation. Positives: - Very good soundproofing of the room - Clean parking garage which seems secure (18€/night) - Executive room has quite a large terrace which is ideal if traveling with a dog - Friendly staff Negatives: - Bed extremely saggy - Breakfast is ok but 24€/person/night which is way to much - Rooms feel very old Would stay again if the price was low or when booking with points again.

Dear 24brentv, Thank you for your positive remarks on teh staff, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Mesut Kesici, General Manager / Direktor

A terrific hotel and staff!

Tripadvisor puanı 5.0/5

Glenn B TripAdvisor onaylı yorum

My wife and I spent four nights at this hotel. We found the experience to be excellent. The staff consistently presented with a warm and supportive disposition. The place was clean and located well compared to the downtown area. Breakfast were of a very high quality (and quantity). From the hotel, we easily walked to the Marketplatz, the museums, restaurants, and malls. Getting to and from Erlangen was easy via an excellent train service. We recommend this hotel and its staff without reservation.

Dear GlennB862, Thank you so much for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Mesut Kesici, General Manager

Disappointing reaction from staff after finding cockroaches in my room

Tripadvisor puanı 1.0/5

D2852YKjorged İş - TripAdvisor onaylı yorum

Staff response after finding cockroaches in my room was beyond acceptable and disappointing. No action was taken by staff, leaving the roaches in the room and offering a worst room than the one I already had. When mentioned that the room that was being offered was worst the reaction of staff was “This is what we have take it or leave it, claiming there were no more rooms on that same floor (not considering other options even after incident)

Dear D2852YKjorged, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the house-keeping and our service did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. But FYI: It wasn't cockroaches, but insects that came in through the open window. Unfortunately, this can never be completely prevented. We hope that you will give us the opportunity to better serve you in the future and your next visit will be more pleasant as the previous one. Best regards, Mesut Kesici, General Manager / Direktor

Great place to stay

Tripadvisor puanı 5.0/5

Vik3001 İş - TripAdvisor onaylı yorum

Like always, good hotel with great staff. Very nice location, you can walk to the center and nearby restaurants. Very nice breakfast and a special attention to the environment and sustainability with engaging the gest with rewarding initiatives.

Konum ve resepsiyon çok iyi

Avis müşterileri puanı 4.0/5

A. İş - ALL için doğrulanmış yorumlar

Otel ile mutsuz olduğum tek şey su olmaması, artık tüm otellerde su standart. Çok ucuz bir otel değil su koyamayacak kadar.

Dear Mr. A., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. We will check the water pressure, thank you also for this information! It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 471 görüş 9/10 Konum
  • 860 görüş 6.7/10 Oda
  • 821 görüş 9.3/10 Hizmet
  • 24 görüş 6.5/10 Wifi
  • 479 görüş 8.9/10 Kahvaltı
  • 338 görüş 7.5/10 Hijyen
  • 175 görüş 4.9/10 Fiyatının Karşılığı
  • 11 görüş 3.1/10 Wellness Bölümü

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Erlangen şehrindeki tüm otellerimiz