Novotel Santiago Vitacura 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.437 görüş

Novotel Santiago Vitacura - Image 1
Novotel Santiago Vitacura - Image 2
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Novotel Santiago Vitacura - Image 4

Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Children under 16 years of age stay free with parents.

  • Pet-friendly hotel, with rates.

  • 7-minute drive to the UN building.

  • 16 minutes by car to the Historic Center.

  • 20 minutes from Comodoro Arturo Merino Benitez International Airport

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Otelin konumu

Novotel Santiago Vitacura

Av. Américo Vespucio Norte 1630, Vitacura
7630340 SANTIAGO
Chile

GPS:-33.399555, -70.587833

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

RESTAURANT 365

Choose where you want to eat: the restaurant, terrace, bar or any time of the day in your room. Enjoy modern simplicity and functionality in the 365 restaurant, which offers both regional and international cuisine 24 hours a day, 365 days a year.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.437 görüş

TripAdvisor Derecesi  4.0/5  1.153 görüş

Terrible experience

Tripadvisor puanı 1.0/5

johndI2621EA TripAdvisor onaylı yorum

In my opinion you should avoid this hotel. We arrive with great expectations and this hotel met none of them. Room looks like something from the 1960's and looks as f it has not been cleaned since. A disgusting shower tray and hairs hanging off the shower pipe in the bath. None of the staff speak English , if you are English avoid because ordering anything is impossible . Restaurant staff just point to a QR code and say order. I had a burger in the restaurant and was ill all night, we hear others were not well either. staff in this hotel do not care .. I review lots of places and usually do not do negative, but for this hotel I make an exception

Well located, some staff have very poor customer service skills.

Tripadvisor puanı 2.0/5

MountainBox Solo travel - TripAdvisor onaylı yorum

What started as a very promising and pleasant stay ended up as a disappointing one. As a wise saying says: "You get what you paid for". I am very sorry to say this, but I do not recommend this hotel. As a customer I consider myself not to be a demanding one, nevertheless some staff may need to polish their customer service skills. Dorven Dorta.

A perfect hotel for a solo or a family !

Tripadvisor puanı 5.0/5

hardiksv TripAdvisor onaylı yorum

I liked their restaurant a lot - they have good people there. The rooms were as expected - perfect. The bathroom was the only thing, I did not like. The design was not suitable for rooms with wooden floors. The window had a wooden support - one can sit there, Lovely view.

Dear hardiksv, Thank you for sharing your experience at Novotel Santiago Vitacura, and for indicating the points where you think we should improve in pursuit of new experiences. We are already working on several improvements to the hotel, so that future stays will be much better. Best Regards, Katherine Baeza Deputy Manager

Breakfast is ok other outdated

Tripadvisor puanı 1.0/5

F5123EUphilg İş - TripAdvisor onaylı yorum

This hotel is a bit disappointing. I am a fan of Novotel but the rooms and service are below average. The hotel is missing the novotel experience. No desk to work at in the room, no extra’s like lotions.. the fitness area is poor.. The water pressure of the show is low, water temperature is unstable.. I was unlucky that I had a continuous noise in my room sounding like a overhyped washing machine and this never stops.. ask to do something about it nobody can helps..

Dear guest, Thanks for giving us such a valuable feedback. It will help us to find those important points where we need to set our focus in order to provide better future experiences for you and all our other guests. I am very sorry to hear that the attention of our team and some of the services that Novotel Santiago Vitacura offers did not meet your expectations and needs. We really hope to see you again in Novotel Vitacura in the near future. Regards, Katherine Baeza Deputy Manager

Great for Short Stay

Tripadvisor puanı 4.0/5

funinhotthottsun Couples - TripAdvisor onaylı yorum

we stayed here on our way to travel chile and one night on the way to fly home. it was a decent hotel. the first time we stayed we were on floor 4 and the rooms were very loud and outdated, this time we have stayed onthe 7th floor and the rooms are updated and the hallways are very modern. the included breakfast is really good as well. friendly helpful staff and a great pool area to hang out in also close to many ammenitities to get room supplies

Dear guest, Thank you for taking the time to answer this survey. We are pleased to know that, in general terms, your stay was pleasant. We hope you visit us again, we will be happy to welcome you. Have a great day, Katherine Baeza Deputy Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 364 görüş 9.1/10 Konum
  • 729 görüş 5.4/10 Oda
  • 725 görüş 8.1/10 Hizmet
  • 19 görüş 7/10 Wifi
  • 300 görüş 8.7/10 Kahvaltı
  • 198 görüş 5.6/10 Hijyen
  • 102 görüş 7.9/10 Havuz

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