ibis Wien City 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 951 görüş

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ALLSAFE onaylı otel

Otel ekstraları

  • 94 comfortable rooms

  • WIFI

  • Air Conditioning

  • Parking

  • The subway station is a 5-minute walk from the hotel.

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Otelin konumu

ibis Wien City

Schoenbrunnerstrasse 92
1050 VIENNA
Austria

GPS:48.188829, 16.349502

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel

BAR

Our bar is always open for you, serving beverages and refreshments, hot drinks and tasty snacks 24 hours a day, with live sports events and Sky.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  951 görüş

TripAdvisor Derecesi  4.0/5  1.151 görüş

Would stay again. Couple of negatives though

Tripadvisor puanı 3.0/5

M1947B Solo travel - TripAdvisor onaylı yorum

First impressions weren’t the best as when I politely asked the man on reception whether I could check in please, his response was just ‘ID’ which wasn’t friendly or greeting at all. But I got my room and it was clean enough with a good bathroom and plenty of storage space. Only thing that confused me was it was 2x single bed duvets on a double bed which is obviously not ideal but I made do. Location was ideal, very short walk up the road to Pilgramgasse station and I always got off at Karlsplatz as the location was ideal for the city centre and a good starting point for a walk. Would stay here again if visiting Vienna but a little bit of customer service training can turn this experience from ‘pretty good’ to ‘good’.

Dear M1947B, Thank you for taking the time to tell us about your experience at the ibis Wien City. As clients need to fill in a local registration form our front desk team asks clients upon arrival for their ID cards to prefill the most needed data, of course this should happen in a friendly and welcoming way. Regarding the duvets, as we mostly welcome two guests per room we have recently changed the bedding in our rooms from one to two duvets, as it was requested very often. As we only have double bedded rooms, all our rooms are not automatically equipped with two single bed duvets. We strive to provide a great service experience for every customer; therefore your feedback is very important to us. We would be happy to welcome you again in the future! Best regards Felicitas

İlk girişte kötü deneyim.

Avis müşterileri puanı 2.5/5

Yasin Arkadaşlar - ALL için doğrulanmış yorumlar

Merhabalar, İlk otele girişte rezervasyonum olduğu halde ismim sorulmadan check in işlemine daha vakit olduğu daha sonra odaya girişi yapılacağı bildirildi. App üzerinden rezervasyon yaptığımız söylediğinde ilgilendi. Fakat verdiği ilk odaya gittiğimizde içeride misafir vardı. Tekrar resepsiyona işini düzgün yapmadığını iletmek gerekti. ilk girişte ve yol yorgunluğuyla bununla uğraşma sıkıcı bir deneyimdi. Diğer günler herhangi bir sorunla karşılaşmadım. Teşekkürler

Dear Yasin C., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felicitas Mende Operationsmanager ibis Wien City

Fiyat kalite performansı iyiydi, U4 Metro hattına 7-8 dakikada yürüyerek ulaşabiliyor

Avis müşterileri puanı 4.0/5

Umutcan K. İş - ALL için doğrulanmış yorumlar

Standart ibis kalitesi, güleryüzle hizmet aldım. Ancak standart ibis odalarında görmeye alıştığım buzdolabını, ikram kahve ve sıcak içecekleri göremedim. Bunu yanlış biliyor da olabilirim ama standart olur diye düşünüyordum.

Good value for the money, OK location

Tripadvisor puanı 4.0/5

Camper51354437517 Friends getaway - TripAdvisor onaylı yorum

Friendly employees and great customer service Location is ok, 10 minutes walk from the metro station, but from that metro station, you usually need to switch two metro lines in one way to get to almost every tourist location. Like all Ibis hotels, it is comfy and good value for the money, but this hotel could be cleaner. If you are a tourist in Vienna, I would recommend the other Ibis Hotel, Ibis Hotel Mariahilfer, which is in a much better location with better connections. You can visit lots of locations by foot, and here you need to use public transportation.

Staff that helps

Tripadvisor puanı 5.0/5

TomOpo Aileler - TripAdvisor onaylı yorum

Very helpful staff finding a solution to store our bikes on the spot, an outstanding breakfast with homemade waffles, everything works, quiet rooms in the inner yard, a good base to explore Vienna from a rather safe neighborhood. Entrance from both sides of the building

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 761 görüş 8.7/10 Konum
  • 843 görüş 6.9/10 Oda
  • 685 görüş 9.1/10 Hizmet
  • 29 görüş 7.6/10 Wifi
  • 517 görüş 9.1/10 Kahvaltı
  • 414 görüş 7.9/10 Hijyen
  • 99 görüş 7.8/10 Yemek

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