Novotel Londra Excel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 1.401 görüş

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7 Western Gateway, Royal Victoria Dock, E16 1AA LONDRA, İngiltere

Açıklama

Otel ekstraları

  • ExCel Fuar Merkezi'nin karşısında

  • Royal Victoria istasyonundan 3 dakika yürüme mesafesindedir

  • Şık bir ortamda huzurlu yemekler

  • Tüm konferans ihtiyaçlarınız için toplantı alanları

  • Misafir odalarının tümünde ücretsiz İnternet erişimi

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Otelin konumu

Novotel Londra Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDRA
İngiltere

GPS:51.507933906029066, 0.0232424366007321

Telefon
Faks +44 20 7540 9710

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

UPPER DECK RESTAURANT

Novotel'de damağınıza bayram ettirin. Rahat bir ortamda sade ve otantik yerel ve uluslararası mutfak seçeneklerinin tadını çıkarın. İster yemek ister yalnızca bir şeyler içmek için olsun, restoranımızda yalnızca Novotel'de bulabileceğiniz bir fark vardır.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  1.401 görüş

TripAdvisor Derecesi  4.0/5  3.319 görüş

2024 mükemmeliyet sertifikası

Klea and Olga stole the show 5 stars 🌟

Tripadvisor puanı 5.0/5

Brett N TripAdvisor onaylı yorum

Hotel and room was fantastic and the food in the restaurant was delicious. Klea and Olga really were superb and went the extra mile with their service. The whole experience was made nice and easy by the staff. Easy parking and I was delivering Fire Safety Training and the room was perfect. 🧯🔥

The noise really spoiled it for me

Tripadvisor puanı 2.0/5

barkerthedog İş - TripAdvisor onaylı yorum

I had been really quite impressed by this hotel - especially for the space it offered for a London hotel. The room itself was good - there was a 3/4 bath as well as shower and even separate loo. There's an ironing board and iron in the room and hairdryer plus a sink that you could bath a toddler in! The small fridge is a bonus too. What totally spoilt it for me was the odd and very loud noises I assume were issuing from whatever the building services were located adjacent to the room. A mix of regular thuds, bangs, clangs, clanks and then something like someone using a pressure washer on a metal garage door. This seemed to only stop from between 2.00am and 5.30am. I found it impossible to sleep through. This wasn't 'noisy neighbours' or plane noise as some on here have reported but something happening as part of the 'workings of the hotel'. Perhaps they were tumble drying rocks in the room next to me?? I was going to talk to staff on my exit but I had someone to meet and there was a queue at reception, so I didn't get the chance. I was booked into room 201 for two nights and perhaps if I had been in any other room in the hotel it may be tolerable, so I would very much avoid that room and perhaps ask for a quiet location in the hotel. It's super handy for Excel where I was working at a trade fair. The transport links into London are now good too. Breakfast had a lot of choice but needs more staff and someone to clean and service the coffee machine. Views across the docks and to O2 are exceptional.

Hi barkerthedog, I hope you're well. I wanted to apologize for the noise disruption you experienced during your stay in Room 201. It's regrettable that this overshadowed your otherwise positive impressions of our hotel. Your feedback is valuable, and I assure you we're investigating the source of the noise to prevent similar occurrences in the future. We appreciate your understanding and hope to welcome you back for a more enjoyable stay. If you have any further concerns, please feel free to reach out to me directly at aurelija.revuckaite@accor.com Best regards, Aurelija Revuckaite Guest Experience Manager

Novotel london excel

Tripadvisor puanı 4.0/5

Connector25156825607 TripAdvisor onaylı yorum

My wife, daughter and I stayed at the hotel between April 18-21. After a busy week in central London, it was a very pleasant stay. The hotel is excellent, the rooms are excellent, the service was very kind. Excellent breakfast, amazing balcony overlooking the river. Highly recommend.

Hey Connector25156825607, Thanks for sharing your experience at Novotel London Excel! Sounds like you had a fantastic stay with your family. It's great to hear that you found the hotel and rooms excellent, and that the service was kind. We appreciate your recommendation and hope to welcome you back again soon. Best, Aurelija Revuckaite Guest Experience Manager

Good experience

Tripadvisor puanı 5.0/5

Curious29604491916 TripAdvisor onaylı yorum

Nice experience in the hotel. Breakfast and the service was very pleasant. Especially Audrie’s attitude was very friendly and nice.

Hey Curious29604491916, Thanks for the great review! We're thrilled you enjoyed your stay, especially the breakfast and service. We'll make sure Audrie knows she made your experience even better with her friendly attitude. See you next time! Kind regards, Aurelija Revuckaite Guest Experience Manager

Great Hospitality!

Tripadvisor puanı 5.0/5

Don F TripAdvisor onaylı yorum

Great hospitality from the team at Novotel! We hosted a business event and it was top notch. The staff were excellent, especially Hassan and Klea!

Hi donfl4262AC, Thank you so much for taking the time to rate your stay with us. We're always absolutely thrilled to read about great experiences with our team, so thank you so much for this. We'll be sure to pass your message onto Klea and Hassan , and hope to be able to welcome you back again soon. Best, Aurelija Revuckaite Guest Experience Manager

ile iş birliği içinde TripAdvisor

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