ibis Dünya Ticaret Merkezi Dubai 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.8/5 531 görüş

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ibis Dünya Ticaret Merkezi Dubai - Image 1
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ibis Dünya Ticaret Merkezi Dubai - Image 4
P O Box 9544, Sheikh Zayed Road, 9544 DUBAI, Birleşik Arap Emirlikleri

Açıklama

Otel ekstraları

  • Dubai Dünya Ticaret Merkezi'ne doğrudan erişim

  • Ücretsiz WiFi

  • Dubai Uluslararası Havalimanından araçla 15 dakika

  • Dünya Ticaret Merkezi metro durağına yürüme mesafesinde

  • Ücretsiz günlük servis aracı

Konaklama olanaklarımız

Otelin konumu

ibis Dünya Ticaret Merkezi Dubai

P O Box 9544, Sheikh Zayed Road
9544 DUBAI
Birleşik Arap Emirlikleri

GPS:25.223522, 55.284389

Telefon
Faks +971 4 331 1220

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Oda servisi

TWINE RESTAURANT

Twine: Where food unites cultures, flavors, and stories from the Mediterranean, weaving a rich tapestry of taste and tradition in the heart of our gastronomic city. Welcome to the Med at Ibis WTC

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Daha fazla bilgi edinin

ALL Puanlama  4.8/5  531 görüş

TripAdvisor Derecesi  4.0/5  1.717 görüş

Disappointing Stay at Ibis World Trade Center Dubai - Beware of Bedbugs!

Tripadvisor puanı 1.0/5

ahmedabdelrazek1968 TripAdvisor onaylı yorum

Disappointing Stay at Ibis World Trade Center Dubai - Beware of Bedbugs! This review details a terrible experience at the Ibis World Trade Center Dubai in March 2024 from Sunday 17th to Saturday 23rd. Unacceptable Room Conditions: My stay was marred by the presence of bedbugs. I woke up with several bites on both legs and a hand, resulting in significant swelling and pain. This not only caused physical discomfort but also necessitated a hospital visit to address the issue. Poor Response from Management: Disappointingly, the hotel's response fell short of my expectations as a full refund of the stay was expected. Instead, they only offered an upgrade to the Novotel World Trade Center for a future stay, a complimentary transfer to the airport and a free buffet dinner. Although that was appreciated, it does little to compensate for the immediate intense pain I experienced, and the health concerns and inconvenience caused. To make matters worse, during my upgraded stay at the Novotel, my request for a late check-out by 8 pm was denied. The best they could offer was a 5 pm late check out, as I was told by the reception, was the decision by the Duty Manager and Director of Rooms. Needless to say, this added further frustration to the experience, as my flight was only leaving by 11pm. Pictures Included: For transparency, I have attached pictures taken in the room featuring the bedbugs as well as the swelling caused by the bedbug bites. Overall, my stay at the Ibis World Trade Center Dubai was a nightmare. I would strongly advise potential guests to consider alternative accommodations.

Dear Omar, Thank you very much for your feedback, and we deeply apologize for the inconvenience you experienced during your recent stay. While we have fewer to no concerns of the same, we cannot deny that such occurrences are possible, given the nature of catering to business travelers. We uphold high standards of cleanliness in our rooms and take our guests' feedback seriously. Hence, we have ensured thorough room inspections and heightened pest control measures. We express gratitude for your acceptance and appreciation of the service recovery gesture provided. We anticipated that this effort has fostered mutual understanding and agreement between both parties. Although our intentions were sincere, we acknowledge that it may not entirely alleviate the inconvenience you have experienced. While anticipating your return to Novotel and your subsequent stay, our team ensured a comfortable experience and addressed any previous concerns. However, as much as we would like to accommodate every guest's late check-out request, we regret that fulfilling such requests is subject to availability due to our busy operations. Thus, we did not intend for this to cause any frustration. Given the operational limitations, our team tried their best to provide late check-out options until 9 pm. We regret that all our efforts were not sufficient to appease you, and we wish you nothing but the best in your current and future endeavors. Best regards, Dynne Binua – Director of Rooms

Fantastic stay.

Tripadvisor puanı 5.0/5

Swaleh I TripAdvisor onaylı yorum

Great hotel and very close to everything I needed. The room is just so comfy it makes easy to rest and get a good sleep.. Thanks to Ahmed for making it memorable.. I will surely come back for more hospitality as the one received recently. Amazing

Dear Valued Guest, Thank you very much for your glowing review! We're thrilled to hear that you found our hotel to be great and conveniently located for your needs. It's wonderful to know that you had a comfortable stay and were able to get a good night's sleep in our cozy rooms. Our Heartist Ahmed will be delighted to hear that he made your stay memorable, and we'll be sure to pass along your kind words to him. We can't wait to welcome you back for another amazing hospitality experience in the future. Thank you for choosing our hotel and for taking the time to share your feedback with us! Best regards, Dynne Binua - Director of Rooms

Great

Tripadvisor puanı 5.0/5

358hesamr TripAdvisor onaylı yorum

I was there at Feb 24 and 25. The location is near the metro station and the Museum of the Future. The service at Ibis World Trade Centre is exemplary. Warm welcome at check-in till check-out. Special thanks to Mr.Akshay, his professionalism and friendliness left a lasting impression. The room was elegance and comfort. They provide a modern amenity, and sleek bathrooms ensure a relaxing stay for guests. It’s great value for money and definitely return to this amazing hotel on my next trip.

Dear Valued Guest, We are thrilled to know that you had an exemplary experience with our service from warm check-in to check-out. Your special mention of our Heartists Akshay's professionalism and friendliness is greatly appreciated, and we will be sure to pass on your compliments to him. It's fantastic to hear that you found your room to be elegant and comfortable, with modern amenities contributing to a relaxing stay. We look forward to welcoming you back on your next trip to Dubai. Thank you once again for your kind words and for choosing to stay with us. Best regards, Dynne Binua - Director of Rooms

Visiting ibis world trade centre Dubai

Tripadvisor puanı 5.0/5

Coastal20396662208 TripAdvisor onaylı yorum

Anil made the best of our trip very great energy great hospitality and very helpful i think his services were great reason we extended the stay not transferring to another hotel thanks for the other hotel staff as well … well be our go to hotel in dubai

Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that our Heartist Anil went above and beyond to make your trip memorable with his great energy, hospitality, and helpfulness. We'll be sure to pass along your appreciation to Anil and the rest of our team. Your satisfaction is our priority, and we're delighted that you chose to extend your stay with us rather than transferring to another hotel. We greatly appreciate your recognition of the efforts of our entire staff, and we're honored to be your go-to hotel in Dubai. We look forward to welcoming you back on your future visits! Best regards, Dynne Binua Director of Rooms

Highly recommend

Tripadvisor puanı 5.0/5

KOSTAS V TripAdvisor onaylı yorum

Very good service,on the reception desk,Aymene from Algeria, very helpful,gave us a nice and quiet room. The hotel is close to the World Trade Center and close to the Future Museum. I highly recommend to everyone and probably that will be my choice for the next time coming back to Dubai for holidays.

Dear Valued Guest, Thank you for your recommendation! We're thrilled to hear that you had a very good experience with our service, especially with our Heartist Aymene at the reception desk. We're glad that he was able to assist you and provide you with a nice and quiet room. It's great to know that our hotel's proximity to the World Trade Center and the Future Museum was convenient for you. We truly appreciate your recommendation to everyone and we're honored to be your choice for your next holiday in Dubai. We look forward to welcoming you back and ensuring another enjoyable stay for you! Best regards, Dynne Binua - Director of Rooms

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