Sofitel Philadelphia at Rittenhouse Square 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 3.274 görüş

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Sofitel Philadelphia at Rittenhouse Square - Image 1
Sofitel Philadelphia at Rittenhouse Square - Image 2
Sofitel Philadelphia at Rittenhouse Square - Image 3
Sofitel Philadelphia at Rittenhouse Square - Image 4
120 South 17th Street, 19103 Philadelphia, United States

Açıklama

Otel ekstraları

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

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Otelin konumu

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telefon
Faks +1 215-564-7459

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  3.274 görüş

TripAdvisor Derecesi  4.5/5  4.469 görüş

2023 mükemmeliyet sertifikası

Live Bed Bug on the Pillow

Tripadvisor puanı 1.0/5

mollyz136 TripAdvisor onaylı yorum

I checked into the Sofitel in Rittenhouse Square for a business conference in the city on April 4th 2024. My room had a musty/mildew smell and within an hour my skin started itching all over. I figured I must be having some kind of an allergic reaction so I asked if I could switch rooms. The next room did not have a smell, but when I pulled back the pillows there was a large bed bug walking across it. I immediately brought the manager and receptionist to see it. The hotel refunded my money, but it was 8pm in the evening and I had to scramble to find a new hotel. The manager helped find me another hotel, but refused to pay for it despite the inconvenience and terrible condition of both rooms at the Sofitel.

Sofitel Rittenhouse - will not return

Tripadvisor puanı 1.0/5

Emily M Couples - TripAdvisor onaylı yorum

My boyfriend and I wanted to treat ourselves to a little getaway for our anniversary and I must say, we will not be returning to the Sofitel in Rittenhouse. We were not aware when we booked there was a lot of construction going on at the hotel - the lobby was out of commission and there was a lot of noise. Hallways smelled of weed, very outdated rooms. The highlight was when I saw a woman urinating on the lobby floor. I informed the front desk and it didn't seem anything was done to mediate the situation. About a half hour later the pee was still on the floor and no security had come down to assist. For security and sanitary reasons -- this situation was a bit alarming. The next morning I saw the incident was not properly cleaned up. I am not sure what is going on with this location as Sofitel is typically a good brand.... but we will not be returning to the Philly location.

Sofitel? Never again!

Tripadvisor puanı 1.0/5

usasig Aileler - TripAdvisor onaylı yorum

My family and I opted for a weekend getaway to Philadelphia, selecting one of our preferred hotels within the Accor group, Sofitel. This marked our third stay within a six-week period, having previously enjoyed Fairmont in Tremblant and Sofitel in Montreal.Prior to our arrival, we reached out to the hotel to clarify details and expectations. Chris, who attended to our inquiries, displayed exceptional politeness and helpfulness, setting a positive tone for our visit. Upon arrival, the valet service efficiently managed our vehicle, although we were surprised to find the lobby area undergoing renovations. Directed to a temporary entrance down the street, the unattended side door lacked the welcoming ambiance one would expect from a somewhat luxury establishment. Navigating through a construction zone, we ascended short stairs and found ourselves in a makeshift check-in area, housed within a conference room.Despite Mohammad's courteous assistance in escorting us to our room and explaining the hotel amenities, we couldn't overlook the dated aspects of the property. From the worn hallways and elevators to the antiquated luxury one-bedroom suite, several areas lacked the expected sophistication. The bathroom, in particular, exhibited signs of age and functionality issues, including a faulty toilet mechanism(had to be jiggled every time and seats were not soft closing) and worn-out fixtures.Furthermore, we encountered safety concerns such as smoke detectors adorned with shower caps(how is this not a fire hazard!?), highlighting a lapse in attention to detail. Linens and sheets, visibly worn and bearing holes, detracted from the promised luxury experience. Our disappointment extended to the bar experience in Chez Collette , where limited cocktail options were prepared in the kitchen, they were served in unconventional glassware. Despite our efforts to enjoy complimentary coffee and pastries in the mornings, consistent shortages left us dissatisfied. However, the pinnacle of our dissatisfaction occurred during check-out. Despite timely request for our vehicle(11:49am), delays ensued, resulting in an extended wait exacerbated by unprofessional conduct from valet staff. Our car was parked in one piece (Thanks for that!) on the side street rather than in the empty drive-thru. Davis Nguyen discourteous demeanor and reprimanding attitude further soured our impression of the Sofitel Rittenhouse. In conclusion, our stay fell short of expectations, and we are unlikely to consider Sofitel for future accommodations.

Not the best stay

Tripadvisor puanı 3.0/5

Zuni2727 Couples - TripAdvisor onaylı yorum

Not what I expected, the hotel is under reconstruction so a lot of noise. You smell everything from other rooms and it smelled like weed most of the time. Towels were dirty for a room that was supposed to be checked. Kitchen and valet was awesome, front desk was horribly rude. If I could give cleanliness a 0 I would.

meh

Tripadvisor puanı 3.0/5

Karen M TripAdvisor onaylı yorum

Stayed for one night. Lobby out of commission as it was being renovated and a lobby is one of my favorite parts of a stay, bar area sad, TV would only get fox news and telemundo so I had to google cast. had to change rooms due to an annoying tapping noise from the heat unit but the next room was spacious and comfortable. Being charged a "resort fee" during construction is offensive. Satisfactory stay but I wont return

ile iş birliği içinde TripAdvisor

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Hizmet sağlayıcı Trustyou

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.