Novotel Swan Valley Vines Resort 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 197 görüş

En iyi fiyat
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Novotel Swan Valley Vines Resort - Image 1
Novotel Swan Valley Vines Resort - Image 2
Novotel Swan Valley Vines Resort - Image 3
Novotel Swan Valley Vines Resort - Image 4
Verdelho Drive, Not applicable, Not applicable, 6069 THE VINES, Australia

Açıklama

Otel ekstraları

  • Airy contemporary rooms & WIFI available (Not applicable in all Room types)

  • Two 18-hole championship golf courses

  • Squash courts, fitness centre, yoga and pilate sessions

  • Lavish breakfast buffet, à la carte dining in Muscat's Restaurant

  • Ideal wedding venues with natural light including outdoor pavilion.

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Otelin konumu

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australia

GPS:-31.766073, 116.00593

Telefon
Faks +61 8 9297 3333

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  197 görüş

TripAdvisor Derecesi  3.5/5  1.180 görüş

Worst experience ever

Tripadvisor puanı 1.0/5

xu N Couples - TripAdvisor onaylı yorum

We stayed here for a special occasion - my partner and I, flying in from Melbourne. We work so hard and times are tough so it is not very affordable to take too many holidays. I booked a staff rate being an Accor staff member in Australia at the time The rooms were lovely and well appointed looking over the kangaroos and mini vineyar. The food at the restaurant was outstanding as was the service . We were told to produce our Bienvenue card at checkout for 15% of food and beverage The next day we checked out. The duty manager/ assistant manager rudely refused to offer the 15% staff discount of food because the card was not presented the the restaurant itself. I explained to him that the restaurant said to produce it at checkout. The duty manager said "well you're a staff member right, you should know, no staff card - no discount- fair deal" lol lol lol. I was disgusted and gobsmacked with his reply and attitude, to the extent that the receptionists overheard and their jaw dropped. I didnt take on the matter further because i did not want to ruin our special getaway I was an assistant manager myself and in NO WAY EVER would i speak to a customer like that even if they were a staff member . He said he could put in the discount but i knew he could through Opera lol. What an absolute joke . I ended up telling my whole team back at work and they were also shocked . 😳

Limited care for the customer

Tripadvisor puanı 3.0/5

Mark E TripAdvisor onaylı yorum

Stayed in one of the villas; extremely tired accommodation for the price. Accidently left a mobile phone charger there-cheaper buy a new one than buy and post a pre-paid self addressed small parcel box to the Vines for them to send it back to us. (We are within the Greater Perh area, it would have simply been nice for them post it to us themselves, from the significant profit they operate at). All in for the money, limited care for the customer.

excellent

Tripadvisor puanı 5.0/5

Andrew R TripAdvisor onaylı yorum

fantastic room large and well presented with all you could need. excelent location with the added bonus of Kangeroos and lots of beautiful birds. meals of a good quality and reasonably priced. all staff welcoming and friendly overall a great experience.

Overall; great value, comfortable and worth a stay.

Tripadvisor puanı 3.0/5

MrP78_11 TripAdvisor onaylı yorum

I rang the Vines directly and received a great deal- $480 for 2 nights with a bottle of wine, mini golf for 3 and $50 food and beverage voucher. Rooms- Booked the Resort Room with 2 queen beds. Simple but well appointed. Nice balcony and good bathroom. - The room needed another vacuum as there was debris left from previous guests Facilities - great pool for families with plenty of room despite being packed during 41 degree days - Lovely resort grounds with the hotel having a style similar to some hotels in Asia - Cafes were fine for quick snacks, Vines Cafe was only option for dinner and food was overpriced and poor quality - For peak season, it would have been nice for the breakfast buffet to be open later than 9:30 and for the pool bar to not close at 5. Service - lots of young staff who would benefit from more training as they weren't overly knowledgeable or warm. Overall; great value, comfortable and worth a stay.

Incredibly compassionate service makes me rate this resort full stars

Tripadvisor puanı 5.0/5

cathykhmer Friends getaway - TripAdvisor onaylı yorum

I was stranded in Perth due to flight cancellations and was provided with a great accommodation option by an incredibly compassionate staff member. The room I shared with my friends was extremely spacious, well-appointed and immaculately clean, with a huge bathroom and plenty of storage areas. The cafe serves a good range of foods with vegetarian needs well catered for in terms of the veggie burger, the butter bean bruschetta (excellent) and the fried battered cauliflower , with a couple of other options too. At dusk there’s kangaroos outside the wooden villas that are up on stilts in the vineyards and there was a kookaburra on our wooden railing as we came back to the room at night. Thanks Vines!

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 166 görüş 8.5/10 Konum
  • 486 görüş 7.4/10 Oda
  • 298 görüş 7/10 Hizmet
  • 16 görüş 4.1/10 Wifi
  • 235 görüş 7.3/10 Otel Donanımları
  • 198 görüş 6.1/10 Hijyen
  • 188 görüş 4.7/10 Yemek
  • 101 görüş 7.2/10 Havuz

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

The Vines şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.