Açıklama
Otel ekstraları
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Newly renovated hotel
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Innovative wine dispenser in a cozy atmosphere
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Ideal location! Just a 5-minute walk to the city center
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Hotel parking garage
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Family friendly! Up to three guests can stay overnight in our superior room.
Konaklama olanaklarımız
Sayfa /
Oda
Standard Single Room with Courtyard View
- Bir kişi
- 19 m² / 204 sq ft
- Şilte 1 x Tek kişilik yataklar
- Manzara: İç avlu tarafı
Başlangıç NaN EUR NaN EUR Note
Vergi ve ücretler dahildir
1 gece | 1 yetişkin
Oda
Standard room with Queen-size bed
- 2 kişi
- 19 m² / 204 sq ft
- Şilte 1 x Queen yataklar
- Manzara: İç avlu tarafı veya Şehir tarafı
Başlangıç NaN EUR NaN EUR Note
Vergi ve ücretler dahildir
1 gece | 1 yetişkin
Oda
Superior room with 1 king-size bed or 2 single beds
- 3 kişi
- 24 m² / 258 sq ft
- Şilte 1 x King yataklar ve 1 x İki adet tek kişilik yatak
- Manzara: Şehir tarafı
Başlangıç NaN EUR NaN EUR Note
Vergi ve ücretler dahildir
1 gece | 1 yetişkin
Oda
Privilege room with queen-size bed
- 2 kişi
- 19 m² / 204 sq ft
- Şilte 1 x Queen yataklar
- Manzara: Şehir tarafı
Başlangıç NaN EUR NaN EUR Note
Vergi ve ücretler dahildir
1 gece | 1 yetişkin
Oda
Accessible standard room
- 2 kişi
- 19 m² / 204 sq ft
- Şilte 1 x İki adet tek kişilik yatak
- Manzara: İç avlu tarafı
- Engellilere uygun oda
Başlangıç NaN EUR NaN EUR Note
Vergi ve ücretler dahildir
1 gece | 1 yetişkin
Oda
Accessible standard room
- 2 kişi
- 19 m² / 204 sq ft
- Şilte 1 x İki adet tek kişilik yatak
- Manzara: İç avlu tarafı
- Engellilere uygun oda
Başlangıç NaN EUR NaN EUR Note
Vergi ve ücretler dahildir
1 gece | 1 yetişkin
Otelin konumu
Hotel Mercure Wien City
Hollandstrasse 3
1020 VIENNA
Austria
GPS:48.215123, 16.376181
İletişim için e-posta
Erişim ve ulaşım
Sayfa /
U1/U4 SCHWEDENPLATZ
Railway station
Erişim: 400 m / 0.25 mi 7 min walk
WEST
Railway station
Erişim: 4 km / 2.5 mi 30 min walk / 15 min drive
WIEN WESTBAHNHOF
Railway station
Erişim: 4 km / 2.49 mi 30 min walk / 15 min drive
SOUTH
Railway station
Erişim: 5 km / 3.13 mi 30 min walk / 10 min drive
SUDAUTOBAHN A2
Highway exit
Erişim: 12 km / 7.46 mi
WESTAUTOBAHN A1
Highway exit
Erişim: 15 km / 9.32 mi
Sayfa /
STEPHANSDOM
Historic monument
Erişim: 500 m / 0.31 mi 5 min walk / 5 min drive
RINGSTRASSE
Historic monument
Erişim: 500 m / 0.31 mi 10 min walk
HOFBURG
Historic monument
Erişim: 1 km / 0.62 mi 5 min drive
RONACHER
Entertainment/theatre district
Erişim: 1.2 km / 0.75 mi 20 min walk / 10 min drive
PRATER
Amusement park
Erişim: 1.5 km / 0.94 mi
KONZERTHAUS
Opera/symphony/concert hall
Erişim: 1.5 km / 0.94 mi 20 min walk / 10 min drive
PARLIAMENT
Historic monument
Erişim: 1.8 km / 1.12 mi 25 min walk / 9 min drive
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Taksi
15 EUR 15 EUR
TOWN HALL
Historic monument
Erişim: 1.9 km / 1.18 mi 25 min walk / 8 min drive
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Taksi
15 EUR 15 EUR
HAUS DES MEERES
Aquarium
Erişim: 2 km / 1.25 mi 20 min walk / 10 min drive
STAATSOPER
Opera/symphony/concert hall
Erişim: 2 km / 1.24 mi 20 min walk / 5 min drive
BURGTHEATER
Entertainment/theatre district
Erişim: 2 km / 1.24 mi 20 min walk / 10 min drive
NATURAL HISTORY MUSEUM
Museums
Erişim: 2 km / 1.24 mi 20 min walk / 10 min drive
ART HISTORY MUSEUM
Museums
Erişim: 2 km / 1.24 mi 20 min walk / 10 min drive
MUSEUMSQUARTIER
Museums
Erişim: 2.5 km / 1.55 mi 22 min walk / 15 min drive
THEATER AN DER WIEN
Entertainment/theatre district
Erişim: 2.5 km / 1.55 mi 30 min walk / 8 min drive
GASOMETER
Opera/symphony/concert hall
Erişim: 3.5 km / 2.17 mi 2 min walk / 15 min drive
TECHNICAL MUSEUM
Museums
Erişim: 6 km / 3.73 mi 50 min walk / 20 min drive
SCHOENBRUNN ZOO
Zoo
Erişim: 10 km / 6.21 mi 20 min drive
SCHLOSS SCHONBRUNN
Tourist attraction
Erişim: 10 km / 6.21 mi 20 min drive
Sayfa /
DANUBE CANAL
Canal
Erişim: 200 m / 0.12 mi 2 min walk / 1 min drive
ALTE DONAU
Lake
Erişim: 1.5 km / 0.94 mi 10 min drive
VOLKSGARTEN
Park
Erişim: 1.5 km / 0.93 mi 20 min walk / 10 min drive
STADTPARK
Park
Erişim: 1.5 km / 0.93 mi 22 min walk / 5 min drive
PRATER
Park
Erişim: 2 km / 1.24 mi 22 min walk / 10 min drive
BURGGARTEN
Park
Erişim: 2 km / 1.24 mi 28 min walk / 9 min drive
DANUBE ISLAND
Park
Erişim: 6 km / 3.73 mi 1 hrs 30 min walk / 16 min drive
KAHLENBERG
Wood/forest
Erişim: 13 km / 8.07 mi 2 hrs 25 min walk / 25 min drive
Sayfa /
KARMELITERMARKT
Restaurant and cafe district
Erişim: 400 m / 0.25 mi 5 min walk / 2 min drive
AUGENWEIDE
Restaurant and cafe district
Erişim: 400 m / 0.25 mi 5 min walk / 4 min drive
MOTTO AM FLUSS
Restaurant and cafe district
Erişim: 500 m / 0.31 mi 7 min walk / 2 min drive
GOLDEN QUARTER
Shopping district
Erişim: 800 m / 0.5 mi 13 min walk / 6 min drive
FIGLMUELLER
Restaurant and cafe district
Erişim: 900 m / 0.56 mi 12 min walk / 5 min drive
TRENCH
Shopping district
Erişim: 1 km / 0.62 mi 15 min walk / 6 min drive
KOHLMARKT
Shopping district
Erişim: 1 km / 0.62 mi 14 min walk / 6 min drive
KLYO
Restaurant and cafe district
Erişim: 1 km / 0.62 mi 14 min walk / 7 min drive
KARNTNERSTRASSE
Shopping district
Erişim: 1 km / 0.62 mi 15 min walk / 10 min drive
MARIAHILFERSTRASSE
Shopping district
Erişim: 3 km / 1.86 mi 20 min walk / 10 min drive
Otel servisi
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
- Araba parkı
- Evcil hayvan kabul ediliyor
- Tekerlekli sandalye ile girişe uygun
- Wi-Fi
- Klima
- Kahvaltı
- Bar
- Toplantı odaları
- %100 Sigara İçilmeyen Otel
Wine bar
Enjoy a glass of wine or various snacks and other drinks from our self-service area
Kahvaltı
Start the day with a great breakfast! Enjoy our generous breakfast buffet, Monday to Friday from 06:30 - 10:00 am, as well as Saturday and Sunday from 07:00 - 10:30 am.
Toplantılar ve etkinlikler
- Toplantı Odası sayısı
- 1
- En büyük odanın yüzeyi
- 30 m² / 322 sq ft
- Maksimum koltuk kapasitesi
- 10
- Ziyafetler için maksimum kapasite
- 0
Konuk değerlendirmelerimiz
Konuk değerlendirmelerimiz
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar
Daha fazla bilgi edininKonum cok iyi..
Avis müşterileri puanı 5.0/5
Sibel Aileler - ALL için doğrulanmış yorumlar
Uncleaned room - do not stay
Tripadvisor puanı 1.0/5
SadafKhan14 Couples - TripAdvisor onaylı yorum
Dear Sadaf, I want to sincerely apologize for the incredibly disappointing experience you had during your recent stay at Hotel Mercure Wien City. Your detailed account of the numerous issues you encountered is deeply concerning, and I assure you that this does not reflect the high standards of cleanliness and service that we strive to uphold. I am truly sorry for the unacceptable conditions you encountered in your assigned bedroom upon arrival. This is completely unacceptable, and I understand how distressing and inconvenient it must have been for you. Rest assured that I have personally addressed this matter with our housekeeping team to ensure that thorough measures are taken to prevent such incidents from happening again in the future. I apologize for the inconvenience you experienced when seeking a resolution to the cleanliness issues. It is regrettable that we were unable to provide you with suitable alternative accommodations promptly. Your feedback regarding the breakfast offerings has also been noted, and we will take steps to improve the quality and variety of our breakfast options. Regarding the compensation offered, I understand that a €5 drink voucher was not adequate considering the severity of the situation. Please accept my sincerest apologies for this oversight. I will personally review our compensation policies to ensure that appropriate measures are taken to address such situations more effectively in the future. Your experience falls far below the level of service we aim to provide, and I want to assure you that we take your feedback very seriously. Please know that your concerns have been shared with our entire team, and we are taking immediate steps to rectify the issues you encountered. Once again, I apologize for the inconvenience and disappointment you experienced during your stay. It is our hope that you will give us another opportunity to regain your trust and provide you with the exceptional experience that you rightfully expect and deserve. Sincerely, Magali Kempes Moll Guest Experience Manager
10 numra
Avis müşterileri puanı 5.0/5
Murat Aileler - ALL için doğrulanmış yorumlar
Dear Murat, Thank you very much for your kind review! We're delighted to hear that you enjoyed your stay with us and that our staff made such a positive impression. We strive to provide excellent service to all our guests, and we're thrilled that our team member, the young lady you mentioned, Aleyna, left such a positive impact on your experience. We'll make sure to pass along your gratitude to her. We look forward to welcoming you back on your next visit! Warmest regards, Magali Kempes Moll Guest Experience Manager
Thank you for your hospitality
Tripadvisor puanı 5.0/5
vishal B Couples - TripAdvisor onaylı yorum
Dear Vishal, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our team, especially Stefnie at the front office and the housekeeping staff, made a positive impression on you. Our front office team take great pride in providing exceptional service and ensuring that our guests feel welcomed and well-informed from the moment they arrive. We're delighted that our lovely colleague warm welcome and helpful guidance added to the enjoyment of your stay. We're also grateful for your kind words about the housekeeping staff, particularly the individual taking care of your room. Providing clean and comfortable accommodations is a top priority for us, and we're glad to hear that our housekeeping team met your expectations. However, we're sorry to hear about your experience with one of our front office staff members. We apologize for any inconvenience caused by their attitude, and we will address this issue with our team to ensure that all guests are treated with the utmost respect and professionalism. Your feedback is invaluable to us as it helps us continually improve our services and guest experiences. We appreciate your understanding and hope that you will choose to stay with us again in the future. If you have any further comments or concerns, please feel free to reach out to us directly. Thank you once again for your kind words, and we look forward to welcoming you back soon! Warmest regards, Mercure Wien City Guest Experience Team
Baddest experience ever
Tripadvisor puanı 1.0/5
aliciakeys333 Friends getaway - TripAdvisor onaylı yorum
Dear Aliciakeys333, We're truly sorry to hear about your recent experience with us. Please accept our sincerest apologies for any inconvenience or disappointment you encountered during your stay. Providing a pleasant and comfortable experience for our guests is our top priority, and it's disheartening to learn that we fell short of meeting your expectations. We take your feedback seriously and will address the issues you've mentioned with our team, particularly regarding the service at the front desk and the quality of breakfast. We aim to provide excellent service and amenities that reflect the standards of a four-star hotel, and we regret that we did not meet this standard during your visit. Your feedback is invaluable to us as it helps us identify areas for improvement. We truly appreciate your candid review, and we assure you that we will take the necessary steps to prevent similar issues from occurring in the future. We understand that this experience may have tarnished your impression of our hotel, but we hope that you will consider giving us another chance to exceed your expectations in the future. If you would like to discuss your experience further or if there is anything we can do to make amends, please don't hesitate to reach out to us directly. Once again, we apologize for the inconvenience, and we thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that you deserve. Sincerely, Mercure Wien City Guest Experience Team
ile iş birliği içinde TripAdvisor
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