Novotel Moscow Sheremetyevo Havalimanı 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.889 görüş

Novotel Moscow Sheremetyevo Havalimanı - Image 1
Novotel Moscow Sheremetyevo Havalimanı - Image 2
Novotel Moscow Sheremetyevo Havalimanı - Image 3
Novotel Moscow Sheremetyevo Havalimanı - Image 4

Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Sheremetyevo Uluslararası Havalimanı'na 100 metre mesafededir.

  • Sheremetyevo havalimanı B, C ve D Terminalleri için ücretsiz transfer servisi.

  • Her gün 05:00'den itibaren sınırsız açık büfe kahvaltının tadını çıkarabilirsiniz

  • Yüksek hızlı AeroExpress trenine 100 metre: Moskova merkezine 35 dakika

  • 300 kişi kapasiteli 6 konferans odası

Konaklama olanaklarımız

Otelin konumu

Novotel Moscow Sheremetyevo Havalimanı

Sheremetyevo 2, bld. 3, MOSKOVA BÖLGESİ
141400 KHIMKI
Rusya

GPS:55.962536, 37.416935

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.889 görüş

TripAdvisor Derecesi  4.0/5  1.609 görüş

Bad

Tripadvisor puanı 1.0/5

วีระ ว TripAdvisor onaylı yorum

Bad a girl reception at night service, she ask about immigration card and visa, Thailand is free visa 30 days, why she do not know Thailand free visa and then she ask old immigration card for old passport????? She ask where is old immigration card She is many many problem with Thai people, she is bad face Hotel will be training reception for good service

Dear guest, thank you for taking time to review your stay. We apologize if the quality of provided services did not meet your expectations. Could you tell us specifics of your reservation, so we could figure out the situation? Thank you in advance. Sincerely, Arthur Ibragimov, Quality manager.

Very nice, but super overpriced hotel.

Tripadvisor puanı 4.0/5

AlbertLosAngeles Solo travel - TripAdvisor onaylı yorum

«+» Great updated modern hotel. Nice lobby design, nice room design (I stayed at Standard Novation Room). Super comfortable bed. Great looking bathroom. Very good quality bathroom amenities. Fast Wi-Fi. «-» Super overpriced hotel! The room rates are completely unreasonable! Uncomfortable messy hotel for a transfer situation. Bus drivers were rude and did not help with luggage. If you have just a little carry on, it is easier to walk to the hotel through terminals than to use a transfer, because the ride to the hotel from the airport takes like 15 min. Nobody cared about COVID including bus drivers, who did not wear face masks.

Dear Albert! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are very glad to know that you appreciated our rooms and the design of the hotel. Please, accept our sincere apologies for all inconveniences that you have experienced during your stay with us. Be sure that all necessary measures were taken to prevent such situations in future. I would like to assure you that we will organize additional training for our staff on professionalism, hospitality and kindness. We also dare to assure you that all employees are following COVID safety measures. Be sure that your comment regarding the masks has been sent to our management. As for the price we understand that you may find our pricing expensive comparable to many other destinations, however our pricing is strictly following the levels of other 4 star properties in Moscow. We constantly monitor our pricing to the market to ensure we are on par with similar hotels in the city. We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and you will enjoy your rest with us! Best regards, Sergey Ryltsov, General Manager

Excellent amenities

Tripadvisor puanı 5.0/5

Ksenia Z Aileler - TripAdvisor onaylı yorum

We very much enjoyed our stay at the hotel. The room was spotless and had lots of nice extras like slippers and a children’s toiletries set. Breakfast had a good selection. Best of all was the swimming pool which was a nice thing to do whilst waiting for the flight.

Dear Ksenia! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Super bad check in

Tripadvisor puanı 1.0/5

Sevgin H İş - TripAdvisor onaylı yorum

Really bad and slow check in! People, take your time and check in online before your stay at Sheremetyevo Novotel! I'm not nothing more than anybodh else, but stil frequent traveller, with more than 15 stays there and some Accor status/ collected points. Very inpolite manager, trying to be firm, but in fact slightly agressive in his explanations. Never again there, they lost me as a customer, anyway they don't care about. Desk lady put me many questions and called the manager to ask some more questions, the room was pre -paid, all the info about me they have it anyway from my membership data, these 2 people need to send them at the border police in the airport and to take from there 2 border policeman, much polite they're, this is piece of free advice to the managment!

Dear Guest! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". It is a great pleasure for us to find out that you are our frequent guest. Please, accept our sincere apologies for all inconvenience you experienced during your stay. We regret that quality of provided service did not meet your expectations. As for the staff, let us inform you that we have already investigated this situation. Be sure that this is not the level of service that we try to offer our guests. I would like to assure you that we will organize additional training for our staff on professionalism, hospitality and kindness. To apologies for the inconvenience, I would like to present you complementary hand-made sweet surprise during your next stay. We sincerely hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" to provide you a pleasant stay! Best regards, Sergey Ryltsov, General Manager

Good stay, terrible shuttle

Tripadvisor puanı 4.0/5

Blue_Amigo Couples - TripAdvisor onaylı yorum

it was my 2nd stay in this hotel during my visit to moscow, 1st stay was great, but unfortunately my 2nd stay was not so good, starting from receptionist who informed us that we don't have a booking and then after 10mins she called her supervisor who said the same till suddenly apologies and found our booking. and next say on check out she refused to give me my final bill, which was not professional at all. The worst was the shuttle bus to airport, when it arrives in front of main gate of hotel, i put my bags on the back and when tried to enter to sit, it was a mess, people are sitting 2 on 1 seat and others put their bags on empty seats and the driver asked me to leave the shuttle!!!! because no seat for me, i explained to him that my bags on this shuttle and already there is empty seats but with bag above, he told me go talk to reception and leave shuttle. totally a mess and unprofessional at all, As a Gold member in your group i really felt humiliated and need a serious decision on this unpleasant terrible experience i had.

Dear Guest, thank you for choosing "Novotel Sheremetyevo Airport". We are terribly sorry for the inconveniences that you experienced during your stay. This is not the level of service we are used to provide for our guests. Would you be so kind to contact us via email: gr@novotel.ru and let us know the details of your reservation so we could take an appropriate action. We will be waiting for your response. Sincerely, Sergey Ryltsov, General Manager.

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 630 görüş 8.5/10 Konum
  • 1.304 görüş 7.9/10 Oda
  • 927 görüş 8/10 Hizmet
  • 16 görüş 7.8/10 Wifi
  • 547 görüş 8.3/10 Kahvaltı
  • 470 görüş 8.4/10 Hijyen
  • 254 görüş 7.7/10 Fiyatının Karşılığı
  • 109 görüş 8.8/10 Wellness Bölümü

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