Novotel Brussels off Grand Place 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 2.669 görüş

En iyi fiyat
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Novotel Brussels off Grand Place - Image 1
Novotel Brussels off Grand Place - Image 2
Novotel Brussels off Grand Place - Image 3
Novotel Brussels off Grand Place - Image 4
120, rue du Marché Aux Herbes, 1000 BRUSSELS, Belçika

Açıklama

Otel ekstraları

  • Tout proche de la Grand-Place et de la gare centrale

  • Grand-Place merkez tren istasyonun yanında

  • En fazla 4 kişilik aile odalarımız "Çocuklarla Novotel" ruhunu yaşamak isteyenleri bekliyor!

  • Lezzetli açık büfe kahvaltı.

  • Ücretsiz yüksek hızlı WiFi hem odalarda hem de genel alanlarda her zaman kullanılabilir.

Konaklama olanaklarımız

Otelin konumu

Novotel Brussels off Grand Place

120, rue du Marché Aux Herbes
1000 BRUSSELS
Belçika

GPS:50.846302, 4.354746

Telefon
Faks +32 2 511 77 23

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  2.669 görüş

TripAdvisor Derecesi  4.0/5  3.498 görüş

Decent hotel, in an excellent location.

Tripadvisor puanı 3.0/5

zoso İş - TripAdvisor onaylı yorum

Stayed in room 318 “executive room” . Room on the small side , but that’s fairly common in Europe . Honestly couldn’t see any difference between this & a standard room apart from the coffee pod maker . Bathroom felt dated & needs an upgrade. Bed was comfortable, although pillows were thin . Soundproofing was good ,very little noise heard from outside. Big , smart TV on the wall which was excellent. Had breakfast on the last day but I wish I’d saved a few euros & gone to one of the many fine cafes nearby . Location was excellent , 3 min walk from Brussel-Centraal train station. Praise to one of housekeeping staff who was very friendly & helpful.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that you found the bed comfortable and enjoyed the soundproofing of our rooms, as well as the large, smart TV. Our central location and the friendliness of our housekeeping staff are aspects we take great pride in, and we're glad they contributed positively to your experience. However, we regret to hear that the room size and the distinction between our executive rooms and standard accommodations did not meet your expectations. Our historic city center location does mean that space is at a premium, but we strive to ensure every guest has a comfortable stay. Please accept our apologies if the condition of the bathroom did not reflect the high standards we aim to uphold. While we continuously work to maintain and refresh our rooms, we appreciate your input as it helps us focus our improvement efforts. Regarding the breakfast, we understand that everyone's tastes differ, and while we offer a comprehensive buffet, we recognize that some guests may prefer to explore local cafes. We will take your feedback into consideration as we strive to enhance our offerings. We are pleased to note the positive aspects of your stay, including the comfort of our beds and the professional soundproofing, which is part of our commitment to providing a restful environment. It is also encouraging to hear that our staff's friendliness left a lasting impression on you. We look forward to maintaining these high standards and making your next stay with us even more enjoyable. We hope to welcome you back. All the best. Jurgen Van der Haegen, General Manager

Hizmet eksikliği

Avis müşterileri puanı 0.5/5

Murat Aileler - ALL için doğrulanmış yorumlar

Dışarıdaki masalar akşam kitleniyor defaten söylememize rağmen açılmadı 2 gün boyunca dışarıda oturamadık diğer otele yönlendirildik orası da kitliydi resmen dalga geçildik otelin önünde ayakta sigara ve kahvemizi içmek zorunda kaldık benim rezervasyondaki en büyük sebebim dışarıda oturma yeri olmasıydı çocuklu bir aile olarak otelden ayrılmamız söz konusu olmadığı için akşam mecbur sürekli dışarıda ayakta kaldık

Konum ve tesis

Avis müşterileri puanı 5.0/5

Barış Aileler - ALL için doğrulanmış yorumlar

Eşim ve 2 çocuğumuzla konakladık. Konumu güzeldi

Sayın Misafirimiz, Zaman ayırıp konaklamanız hakkında yorum yapmış olduğunuz için teşekkür ederiz. Konumumuzun ve aile odalarımızın sizin ve sevgili ailenizin Brüksel'deki konaklamanızı keyifli hale getirdiğini duymak bizleri ziyadesiyle memnun etti. Check-in sırasında size yardımcı olan ekibimizden memnun kalmanız bizlere ayrıca gurur verdi. Novotel Brussels Off Grand Place ekibi olarak, temizlik ve konuk hizmetleri konusunda yüksek standartlarımızla tanınmaktan mutluluk duyarız. Accor Live Limitless sadakat programımızın üyesi olmanız ve bu programı başkalarına tavsiye etme nezaketiniz için de ayrıca teşekkür ederiz. Saygılarımla, Jurgen Van der Haegen, General Manager

Great location

Tripadvisor puanı 4.0/5

EggEaster TripAdvisor onaylı yorum

Lovely hotel in fabulous location for all tourist sights in walking distance. There is a lovely little pool and two steam rooms which are great to use. Our room, 203 was very spacious and faced the back of the hotel where there is a lot of construction work going on therefore we were woken at 6:45 with loud noise-take ear plugs. Bar service was good. I hadn’t booked breakfast but decided to have it on our last day and was charged €25 per person, this is incredibly overpriced although there is a great choice it’s too expensive. Would recommend hotel tho

Dear Easter, Thank you for taking the time to share your comments. We are delighted to hear that you found our location to be excellent and well-suited for exploring the tourist sights within walking distance. It is also gratifying to know that you enjoyed the amenities offered by our hotel. We regret to hear that you experienced disturbances due to noise from the construction work nearby. We understand that such inconveniences can impact the comfort of our guests, and we apologize for the early morning disruption. The hotel is committed to ensuring a peaceful environment, and while the construction is beyond our control, we strive to provide any assistance we can to mitigate the noise impact. Your compliments regarding the bar service are much appreciated, and we are pleased that you enjoyed this aspect of our hospitality. Concerning the breakfast cost, we aim to provide a wide variety of high-quality options to ensure a great start to the day for our guests, and we apologize if it did not meet your value expectations. We will take your feedback into consideration as we continuously work to balance quality and price. We hope to welcome you back in the future. All the best. Jurgen Van der Haegen, General Manager

Executive Room with Superior Room's Bathroom

Tripadvisor puanı 3.0/5

savonarie TripAdvisor onaylı yorum

Booked two Executive Room (not Superior Room) as I prefer modern bathrooms. After reading another traveler's experience of his Executive Room having a Superior Room bathroom, I emailed to the hotel to ensure this does not happen to both of my reservations. The hotel response was "it depends on availability when you check in" (hmmh). At check-in (checked in at 1pm), I asked if the Executive room has the right bathroom (I even showed a photo of the bathroom on the hotel's website), the hotel staff said "Yes, you booked the best room in the hotel". When I opened the doors of the 2 Executive Rooms, both Executive Rooms have Superior Room's bathrooms! I gave up and just lived with it because I do not believe the hotel and their staff get it. If these hotel staff shopped at an online site and got a different product, would they be ok with it? Definitely do NOT spend more money booking their Executive Rooms for the modern bathroom. Do not trust this hotel's website photos.

Dear Guest, Thanks for taking the time to comment on your stay at our hotel. We are delighted to hear that you found our location to be impeccable and appreciated the high standards of sleep quality and cleanliness we uphold. We sincerely regret to hear about your experience regarding the bathroom facilities in the Executive Rooms. Please rest assured, our aim is to consistently deliver precise and clear information to all our guests. We regret any confusion that may have arisen from our communication prior to your stay. We appreciate your feedback as it allows us to understand areas where we can improve. Furthermore, we are taking note of your comments on staff communication and reservation handling. It is always our primary goal to provide exceptional service, and we are saddened to know that we did not meet your expectations in this regard. Lastly, we hope that, aside from the concerns raised, you were able to enjoy the other amenities and services provided during your stay. We hope to welcome you back again soon. Best wishes, Jurgen Van der Haegen, General Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.796 görüş 9.7/10 Konum
  • 1.570 görüş 7.5/10 Oda
  • 1.347 görüş 8/10 Hizmet
  • 14 görüş 6.9/10 Wifi
  • 854 görüş 7.9/10 Kahvaltı
  • 568 görüş 7.7/10 Hijyen
  • 363 görüş 4.8/10 Otel Donanımları
  • 333 görüş 6.2/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Brussels şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.