Mercure Pau Palais des Sports Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 1.125 görüş

En iyi fiyat
garantisi
Mercure Pau Palais des Sports Hotel - Image 1
Mercure Pau Palais des Sports Hotel - Image 2
Mercure Pau Palais des Sports Hotel - Image 3
Mercure Pau Palais des Sports Hotel - Image 4
106 Avenue de l Europe, 64000 PAU, France

Açıklama

Otel ekstraları

  • Hotel completely renovated since 2019.

  • Fiber optics

  • Pool and chill-out terrace.

  • Sports channels (Bein Sport) and international channels - RMC

  • Restaurant with fresh, seasonal and organic produce

Konaklama olanaklarımız

Otelin konumu

Mercure Pau Palais des Sports Hotel

106 Avenue de l Europe
64000 PAU
France

GPS:43.329243, -0.352751

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

La Basse Cour

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Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  1.125 görüş

TripAdvisor Derecesi  4.0/5  189 görüş

2023 mükemmeliyet sertifikası

Lovely place!!

Tripadvisor puanı 5.0/5

DMAS1970 Couples - TripAdvisor onaylı yorum

I had an absolutely fantastic stay at the this hotel. The staff was incredibly welcoming and attentive, making me feel right at home. The room was not only comfortable but also impeccably clean. The attention to detail in the service truly set this hotel apart. I can't wait to return and experience their hospitality again. Thank you for making my stay so memorable!

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoît DURAND - Guest Services

A good hotel

Tripadvisor puanı 4.0/5

ClubGGG Aileler - TripAdvisor onaylı yorum

Quiet and comfortable, this place is just on the outskirts of the city and close to the highway access. Ideal for a night stop, the room was small, clean and clear, with a good bathroom. The service from check-in to departure was courteous and efficient from all the staff. Nice swimming pool, cool and quiet, enjoyed by this kind of hot weather. Good coffee at the bar. A good experience.

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Peaceful location in easy reach of Pau

Tripadvisor puanı 4.0/5

John B Aileler - TripAdvisor onaylı yorum

There is ample car parking space right in front of the hotel which is not far from the motorway. We were made welcome and the all the staff we met were accommodating and helpful. Although our room was smaller than expected it was clean and attractive and to compensate for size had a large TV screen. There was no writing table, but the bed was comfortable, and the bathroom was clean and bright. It is a peaceful location. There is an attractive swimming pool, but we did not use it. Dinner in the restaurant was extremely good, the food excellent and we enjoyed our stay. Dogs were allowed in the restaurant which might not please everyone. The hotel is well placed to visit Pau which is only ten minutes away by car.

Rooms more of an IBIS level but top-notch staff

Tripadvisor puanı 3.0/5

Francoise L TripAdvisor onaylı yorum

Cramped rooms, narrow and hard beddings on which it is impossible to relax, not-so-fresh pillows, super thin towels, minimalist toiletries– just a gel fixed to the wall of the shower, we had to claim hand soap – we were used to a better treatment by Mercure hotels. The rooms here are more of a basic Ibis. The parking is not closed, which is not reassuring when you have to leave luggage in the car due to lack of space. Many customers weren't wearing masks - even in elevators - and we didn't see them asked to wear ones. In addition, the sanitary pass is not required for breakfast, a rule by the Accor group according to the receptionist. However, we stayed in another Accor hotel in September and customers without a sanitary pass had to have their breakfast in their room. On the other side the hotel is quiet and well located near the highway, dinner and breakfast were more than good. The staff are very kind and responsive. These positive points made our stay a little more comfortable.

Chère cliente, Je vous remercie d'avoir pris le temps de nous écrire suite à votre séjour à l'Hôtel Mercure Pau Palais des Sports. Nous sommes désolés que le service et la prestation n'aient pas été à la hauteur de vos attentes et nous vous prions d'accepter nos plus sincères excuses. Nous faisons notre maximum pour satisfaire nos clients, et vos recommandations d'amélioration sont importantes pour nous. Les commentaires comme le vôtre nous aident à nous améliorer. Dans un premier temps, je vous remercie de souligner l'amabilité et l’accueil de notre personnel, je ne manquerai pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Ensuite, sachez que nous allons commencer dès la fin du mois des travaux pour notre parking privé afin de le fermer et le sécuriser encore davantage, bien qu'il soit entouré de caméras de surveillance. Dans l'attente de vous revoir prochainement, sans doute dans des conditions plus habituelles, et dans l'espoir de regagner votre confiance, je vous souhaite une agréable journée. Carlos Galban Directeur / General Manager

Average

Tripadvisor puanı 3.0/5

Kristo22 Couples - TripAdvisor onaylı yorum

Very much an average score. On the plus side - very nice design of public spaces, nice outdoor swimming pool (didn't use it though). Level of service left us question out choice of the hotel. Be very careful when ordering taxi thought the hotel, demand info about the pricing policy, especially when travelling during weekend and not familiar with the local regulations. When ordering at the hotel bar, be aware you might not understand the invoice when checking out, no signature required when asking to add the cost to your room.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 146 görüş 9/10 Kahvaltı
  • 115 görüş 7.5/10 Hijyen
  • 93 görüş 9.5/10 Otel Ambiyansı
  • 77 görüş 8.6/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

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