ibis Tilburg 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 889 görüş

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Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Free parking at the hotel

  • Bike rentals available

  • Comfortable restaurant, bar and terrace

  • Next to the highway and close to Tilburg city centre

  • Near theme park Efteling and safari park Beekse Bergen

Konaklama olanaklarımız

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Otelin konumu

ibis Tilburg

Dr. Hub Van Doorneweg 105
5026 RB TILBURG
Netherlands

GPS:51.541521, 5.050952

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

CAFÉ ESTAMINET

The simple cuisine of a great bistro.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  889 görüş

TripAdvisor Derecesi  4.0/5  121 görüş

Lives up to the expectations

Tripadvisor puanı 4.0/5

VRomeijn TripAdvisor onaylı yorum

I stayed at this hotel for a total of 8 nights in August 2023, since I needed to be in Tilburg for work reasons. If you have previously stayed in an ibis hotel, the ibis Tilburg will likely be what you expect: decent, quite basic but comfortable. While ibis Tilburg is located on the outskirts of the city, the hotel is well connected to downtown Tilburg by public transport. For the last few nights of my stay, I stayed in a different room than the previous nights. Both rooms were comfortable and quite roomy, and both had a nice bed and a television with a wide range of channels. Since this is an ibis hotel, the rooms do not have a fridge, so that is something to take into account. Moreover, there is no safe in the room. The bathrooms are adequate, but on the small side, which means that showering almost always leads to a substantial part of the bathroom floor getting wet. As for the restaurant, the hotel offers a satisfactory breakfast. I only had dinner in the hotel restaurant once, and while the service was not particularly quick, I did enjoy the food. In conclusion, ibis Tilburg offers what everything you need for a comfortable stay. Keeping in mind that this is an ibis hotel, ibis Tilburg does what it needs to do very well.

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that you found your stay to be comfortable and that the room amenities, including the quality of the bed, met your expectations. It's also pleasing to know that our breakfast offerings were satisfactory and that you enjoyed the meal you had in our restaurant. We appreciate your recognition of our efforts to provide a pleasant stay. Concerning the safe, we would like to clarify that we do provide safety deposit boxes for our guests' valuables. We regret to hear about your experience with the bathroom layout and the inconvenience it caused. We take note of your feedback as we continuously seek ways to improve our guest experience. Rest assured, we are committed to providing a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back. Best regards, Kaoutar Happel, Customer Service

Lovely staff!🙂

Tripadvisor puanı 5.0/5

sallyw27 TripAdvisor onaylı yorum

This is the first time we've stayed here as usually we stay central in The Mercure. I have to say we really enjoyed staying here, the room was nice and even though its in an industrial area it was still pretty surroundings with lots of trees. It was easy to get to the centre of Tilburg on the bus but what impressed us most of all were the staff. Each and every member of staff that we met over the 4 days were lovely!! Very friendly, helpful and cheerful...I hope when the manager reads this he/she realises what a great team they have there! Thankyou for a lovely, comfortable stay!

Dear Caro, Thank you for sharing your opinion after your recent stay. We're delighted to hear that you had a pleasant stay and appreciated the serene surroundings, despite our location in an industrial area. It's wonderful to know that our team's friendliness and helpfulness stood out to you during your visit. We strive to provide excellent service, and it's heartening to see these efforts reflected in your stay. We also note your ease of access to Tilburg's center, which we're glad could contribute to your overall positive experience. We hope to welcome you back to our hotel in the future. Best regards, Kaoutar Happel, Customer Service

Çok kötü konum

Avis müşterileri puanı 0.5/5

Sg İş - ALL için doğrulanmış yorumlar

Konum otel sitenizde belirttiğiniz gibi şehir merkezinde değildi. Ulaşım toplu taşıma ile oldukça zor. Sefer sıklıkları az ve otele dönüş durağı sadece belirli saatlerde aktif. Haftasonu ise 15 dakika yürümeniz gerekiyor. Otel odaları oldukça küçük, ibis standartında bir konfor sunmuyor.

Selen G. Hanım, Otelimizin konumuyla ilgili yaşadığınız sıkıntıyı anlıyoruz ve üzgünüz. Otelimiz, Tilburg şehir merkezine yakın bir konumda bulunmaktadır ve toplu taşıma seçenekleri mevcuttur. Ancak, hafta sonları ve belirli saatlerde sefer sıklıkları azalabilir. Bu konuda daha fazla bilgi sağlamak için çalışacağız. Oda boyutları ve konforu konusunda yaşadığınız memnuniyetsizliği de anlıyoruz. Tüm odalarımız 15 metrekare büyüklüğünde olup, modern bir dekorasyona sahiptir. Otelimizde sunduğumuz hizmetlerin ibis standartlarında olduğunu belirtmek isteriz. Saygılarımla, Kaoutar Happel, Customer Service

Not pleasant

Tripadvisor puanı 1.0/5

AMGJ24 TripAdvisor onaylı yorum

We have previously stayed at the Ibis Tilburg and our stays have been good. This particular incident is very disappointing. My husband & I are traveling from Norway to Portugal and have planned our route & hotels. We chose the Ibis brand due to it being cost effective, clean, well staffed & pet friendly. We are traveling 9 days all Ibis hotels. Upon going over our Itineraries, I noticed that one of the dates were wrong. I’m sure it was something as simple as a fat finger but I immediately made contact with the hotel. Here is where the story gets interesting. I spoke with a young girl via email. She informed me that because I bought it online and it was paid that there was nothing that we can do. I did not buy a “flex” room?. In my defense, I did go back and look and it was quite confusing as to flex or non flex. I’ve never bought a flex. I’ve never had a problem in any hotel. I travel a lot. Now mind you all I’m asking for is to change the date to June 25 from June 26. I don’t want a refund & I’m willing to pay extra and we went back-and-forth several times each time I asked who is the property manager no response. Finally when I informed them that I am going to talk to corporate and write a review, I start getting emails from the front of the house property manager. He informed me that it’s not “fair” If he was to help us, but if I wanted to sell my room to someone and change the name that they would do that well that’s not what I’m looking for. The email exchange was absurd and repetitive. I have since found out that the Ibis is a franchise. So each Ibis has different rules and regulations. Well I have since booked with another Ibis hotel and I am very pleased. No, I’m not looking for anything for free but I think if you are in the hospitality business that you should provide hospitality. The tone of the emails and just the uncooperative attitude has soured me on this brand. I feel as they could have made this situation which was a mistake and there would be no financial consequence to the hotel that they could’ve actually helped us. This particular franchise in Tilburg is unwilling to break the rules, (he also told me it didn’t matter if there was illness or a fat finger, rules are rules) and everything to them was black & white. I live in the gray & sometime you have to help your guests, again there would be no financial loss to them. They did offer that I could buy another room, and of course they would keep my money from the wrong date, I chose to find a new hotel, and I highly would never recommend this facility for any travel to anyone. DO better Tilburg

Dear AMGJ, We are sorry to hear that you think this way about the rules and regulations. We specifically mention the flex option if you are unsure which date you want to book. If not ticked then we reserve the room and some time before we fix the room up, so then we count on you to come to the hotel. We sent a confirmation mail to remind and check all information. Other guests can be sent away with the message that we do not have any rooms available due to the reservation. We hope you well for the future as it is not a personal dispute for us, but we can understand the frustration. With kind regards, Bram Rekveld Customerservice

Sessiz değildi.

Avis müşterileri puanı 1.5/5

Elif I. O. İş - ALL için doğrulanmış yorumlar

Kızım, Tilburg da stüdyo evde konaklıyor. Evinin yanında tadilat olduğu için otelde konaklamasını sağladım. Sessiz bir ortamda ders çalışmayı planladık ama yan odadaki müşterinin horlamasından çok rahatsız oldu.

Sayın Iilker Metin O., ibis Tilburg ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Rezervasyon yaptırdığınız odanın yanındaki başka bir misafirin çok horladığını duymak can sıkıcı. Bu durumdan bir personele bahsederseniz size yardımcı olmaktan memnuniyet duyacaklardır, örneğin odanızın değiştirilmesi gibi. Ayrıca, sessiz bir alanın garanti edilebileceği bir lobimiz ve restoranımız bulunmaktadır. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Bram Rekveld Customerservice

ile iş birliği içinde TripAdvisor

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