Sofitel Strasbourg Grande Ile 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.313 görüş

Sofitel Strasbourg Grande Ile - Image 1
Sofitel Strasbourg Grande Ile - Image 2
Sofitel Strasbourg Grande Ile - Image 3
Sofitel Strasbourg Grande Ile - Image 4

Açıklama

Otel ekstraları

  • Our temporary ice rink at the Christmas market

  • Chef Mathieu Klein's Alsatian-inspired restaurant

  • The terrace and the retro-chic of the Link Bar

  • Private car park with valet service and charging stations

  • Our hybrid seminar areas and your events in our vineyard

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover

Otelin konumu

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

TERROIR AND CO

Discerning gourmets will appreciate the cuisine offered by the chef of the Terroir and Co restaurant, Mathieu Klein. This chic, inspired and elegant bistro authentically showcases local Alsatian products.

Rezervasyon yaptir

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.313 görüş

TripAdvisor Derecesi  4.5/5  2.096 görüş

2023 mükemmeliyet sertifikası

Great location & fantastic Guest Relations team

Tripadvisor puanı 5.0/5

MrWhitesmith Aileler - TripAdvisor onaylı yorum

We spent one night at this Sofitel on our way to ski holidays and we couldn’t have asked for a better stopover. Myriam and Rebeca from the Guest Relations team had prepared an amazing set up in the room for our 6 year old. This made her so happy! Beyond this great welcome initiative, we enjoyed a great suite (303) and also had a very good dinner in the restaurant of the hotel. In summary, we will come back for any stay in Strasbourg, thanks to the attention to detail of the entire staff and to the comfy rooms of this hotel.

Great Hotel and close to the main centre

Tripadvisor puanı 4.0/5

RP3053 TripAdvisor onaylı yorum

Great hotel and location was excellent, within walking distance to the Christmas Markets. We were given the wrong room configuration and after a very long wait finally able to access room so wasted the whole day. They locked the fridge because I did not want $600 (AUD) to be held on my card as a guarantee. We could not use the fridge for our personal items. I explained it could take up to 5 days for the money to be released as we were from Australia. They should have advised us that the fridge would be locked. Very clean and comfortable beds. Shower not great. Thankyou to Mathieu in Concierge for being so helpful and for assistance with booking restaurants and day trips. Also due to the Christmas markets the roads are closed after 11am. We had to walk with 2 large suitcases from the Station to the hotel. Approx 15 minute walk. I would suggest arriving before 11am if you are not able to walk long distances.

Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your kind words about the hotel and its excellent location, and we're delighted to hear that Mathieu from Concierge provided you with helpful assistance. However, we sincerely apologize for the inconveniences you faced during your stay, especially the mix-up with the room configuration and the delay in accessing your room. We understand the frustration this caused and regret that it impacted your day. Regarding the issue with the locked fridge, we apologize for not providing clear information in advance. We're glad to hear that you found the beds comfortable and the overall cleanliness of the hotel met your expectations. However, we're sorry to learn that the shower did not meet your standards, and we will certainly look into addressing this matter. Every year, for security reasons, the City of Strasbourg decides to close access to the city centre to cars during the Christmas market. However, in order to get through the police checkpoint at the entrance to the city centre and to reach the hotel, we send a form to each of our guests. Once again, we apologize for any frustration caused during your stay, and we genuinely appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Kind regards, Camille Renaud Executive Assistant, Quality & Guest Experience Manager

Sadece konumu iyi

Avis müşterileri puanı 3.0/5

Çağdaş Aileler - ALL için doğrulanmış yorumlar

Otel oldukça eskimiş, oda temizliği iyiydi, fakat kahvaltı salonlarının yetersizliği ve kahvaltı çeşitliliği en olumsuz taraftarıydı.

Great location

Tripadvisor puanı 4.0/5

tmgNewYork Aileler - TripAdvisor onaylı yorum

The hotel is located just off the shopping district and tram. It is an easy walk but just far enough to be away from the crowds. The staff was wonderful and did their best to make the stay enjoyable. The small food stalls outside the entrance was a nice treat offering great food options. The hotel rooms and halls could use some updating but this did not take away from the enjoyment of the property. Great place to stay if you are visiting the Christmas market.

Dear Guest, Firstly, let us thank you for your time and excellent review about your stay with us at The Sofitel Strasbourg Grande Ile. There is no better satisfaction than reading that you appreciated your stay with us. We hope to have the chance to welcome you again Warm Regards Myriam: Guest Relations

Konumu oldukça iyiydi, her yere yakın olması gerçekten keyifliydi.

Avis müşterileri puanı 5.0/5

Anonim Arkadaşlar - ALL için doğrulanmış yorumlar

Oda temizdi, yataklar rahattı, banyodaki ürünlerin Balmain olması hoşuma gitti :) bir daha gittiğimde aynı otelde kalmayı düşünüyorum.

Değerli Misafirimiz, Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla, Cécile PASTORE Front of House & Guest Experience Director

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 639 görüş 9.4/10 Konum
  • 920 görüş 5.2/10 Oda
  • 1.295 görüş 9.3/10 Hizmet
  • 7 görüş 9/10 Wifi
  • 430 görüş 5.2/10 Konfor
  • 395 görüş 5.3/10 Otel Ambiyansı
  • 372 görüş 8.7/10 Kahvaltı
  • 206 görüş 5.5/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Strasbourg şehrindeki tüm otellerimiz