Mercure Paris Montmartre Sacré-Coeur oteli 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 2.027 görüş

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Mercure Paris Montmartre Sacré-Coeur oteli - Image 4
3 rue Caulaincourt, 75018 PARIS, Fransa

Açıklama

Otel ekstraları

  • Açık genel otopark ve kolay yiyecek içecek

  • Privilege Odalarımızdan Paris'in anıtları ve teraslarının muhteşem manzarası

  • Kolay ulaşım olanağı ile Sacré-Coeur'a yakın konumda: 200 metre mesafede 2 metro hattı

  • 7/24 açık Wojo ortak çalışma alanı ve fitness center.

  • Paris'in çatılarının nefes kesici manzaralarına sahip teras, pétanque ve bahçe

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Otelin konumu

Mercure Paris Montmartre Sacré-Coeur oteli

3 rue Caulaincourt
75018 PARIS
Fransa

GPS:48.885048, 2.329923

Telefon
Faks +33 1 44 69 70 71

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

LE SPEAKART BAR

Paris'te Speak'Art barı keşfedin ve Montmartre'nin kalbindeki bu açık hava ortamında rahatlayın. Ağaçlarla çevrili terasında kokteyl ve brunch keyfi yaşayın. Basitleştirilmiş alakart teklif mevcuttur.

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Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  2.027 görüş

TripAdvisor Derecesi  4.0/5  3.342 görüş

Nightmare support experience

Tripadvisor puanı 1.0/5

307erikj TripAdvisor onaylı yorum

Absolute lack of empathy mixed with comical incompetence. Avoid this place! We stayed here a few nights in April and left a very important medical device in the room by accident. We have tried contacting them an hour after checkout to see if we can pick it up / have them send it. After a day of not picking up, when they finally answer: they confirmed that they have our item and told us to send an email about it with pre-authorization so that they can ship it. This sounded like the end of the story, but unfortunately it still isn't. Since then we've spent more than half a month begging them to send the item or respond to the email, but they're ignoring both the emails and the phone calls. The few times we actually do get through to them (this requires constant call attempts for several hours) they either mention that "oh yes we will look at the emails" then hang up without helping, or don't even bother with that and say "please wait a minute" then hang up on us after being on hold for 10 minutes. Now it got to the point that they just hang up on us after the first word. These people are scammers. We also stressed that this is an important medical device but it doesn't seem to matter. You can expect a lot better customer service from most 2 star hotels than this place, avoid supporting them.

Great hotel in an excellent location

Tripadvisor puanı 4.0/5

Shaun M TripAdvisor onaylı yorum

If you plan to do tourist activities around Paris this is a superb hotel - the location is 2 minute walk from the nearest Metro and you can also easily walk to a lot of points of interest. Staff were very friendly and helpful throughout our stay. Room was nice with a great view of Sacré Coeur. The toilet being in a different room to the wash basin seemed strange to me as a British tourist and the shower didn’t always stay at a consistent temperature. Neither had much of an impact on my stay. Also other British tourists are advised to bring their own mini-milk sachets as the rooms don’t have any and the staff seemed quite confused when we asked for them - we had to get a glass of milk from the restaurant and store it in our fridge. Again not a big deal but worth thinking about!

Great location and facilities but bedrooms need more TLC

Tripadvisor puanı 3.0/5

KTek TripAdvisor onaylı yorum

Amazing view of the Eiffel Tower from our room on the 9th floor. Location is great ( lots of nice restaurants if you turn left out of the hotel and walk 5 mins up the hill OR on the Rue de Clichy. Communal areas are lovely as are the facilities ie the water filling station and wonderful selection for breakfast. However, the bedrooms need some TLC. The shower was awful ( on a handle so would either face the wall or shower screen, not you!) so we resorted to the bath. Carpets also added the the feel that the room was tired.

Great hotel in great location

Tripadvisor puanı 4.0/5

Richard M Aileler - TripAdvisor onaylı yorum

Very easy to arrange visit to this hotel. Very clean. Good sized room. Fantastic breakfast with lots of choices each morning. Air conditioning could be improved around the hotel. Hotel is in great location with easy access to Metro. Lots of good restaurants and bars near the hotel!

Dear, Thank you for sharing your experience at Mercure Paris Montmartre! We're thrilled to hear that you enjoyed your stay and found our hotel to be in a great location with easy access to the Metro. It's wonderful to know that you appreciated the cleanliness of your room and the fantastic breakfast options we offer each morning. We appreciate your feedback regarding the air conditioning, and we will certainly look into how we can improve this aspect of our facilities for our guests' comfort. We're glad you had a positive experience arranging your visit and that you found plenty of dining options nearby. Should your travels bring you back to Paris, we'd love to welcome you again at Mercure Paris Montmartre. Thank you for choosing to stay with us! Best regards, Abdoulaye Quality Manager.

Perfect location and lovely service.

Tripadvisor puanı 5.0/5

Ruth S TripAdvisor onaylı yorum

We stayed here, a party of 8 from the UK (two families). The service was spot on, the rooms were comfortable, slept like a baby! Bathrooms fully equipped. Just home from home. We stayed on the top floor which had a view of the Eiffel Tower so if you are looking for this make sure to request top floor (it may be the top two floors). Breakfast was amazing - everything you could think of and constantly being topped up. I cannot fault this hotel. It was perfect for our stay. Thank you.

Dear, Thank you for choosing to stay at Mercure Paris Montmartre Sacré-Cœur and for sharing your wonderful experience! We're thrilled to hear that you and your group had a fantastic stay with us. It's great to know that you found our location perfect and enjoyed the lovely service provided by our team. We're delighted that you appreciated the comfort of our rooms and the fully equipped bathrooms, as well as the breathtaking view of the Eiffel Tower from the top floor. We're also pleased that you enjoyed our delicious breakfast offerings and that our attentive staff ensured everything was constantly topped up. Your kind words mean a lot to us, and we're grateful for your recommendation. Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back soon for another memorable stay! If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Abdoulaye Quality Manager.

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