Novotel Diyarbakir - Image 1
Novotel Diyarbakir - Image 2
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รายละเอียด

ความพิเศษของโรงแรม

  • Free WIFI

  • Close to Forum shopping center

  • Non-smoking rooms

  • 24-hour security staff

  • Private indoor car park

ที่พักของเรา

สถานที่ตั้งโรงแรม

Novotel Diyarbakir

Elazig Bulvari 1.Cadde Mah., No:153/1 Yenisehir
21120 DIYARBAKIR
Turkey

พิกัด:37.95686, 40.185559

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม

NOVIST RESTAURANT

The Novist Restaurant serves international dishes as well as Turkish specialities in an elegant environment.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 389 รายการ

Certificate of excellence ปี 2024

Excellent Stay— will be back

คะแนนจาก Tripadvisor 5.0/5

110bahriyek รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is an excellent hotel with fantastic hospitality. It is across the road from a shopping mall, which is fantastic! It is very close to the unesco historic city centre. The food, spa facilities and extras (e.g pillow menu) were all superb!

Excellent stay - will come again!

คะแนนจาก Tripadvisor 5.0/5

Tom P รีวิวที่ได้รับการรับรองจาก TripAdvisor

The manager and staff made us feel very welcome and were helpful, the room was clean and comfortable and the breakfast was excellent. The shopping centre next door to the hotel has lots of options for food and great shops. I will stay again on my next trip to Diyarbakir.

Moderate quality in rooms, breakfast and spa

คะแนนจาก Tripadvisor 3.0/5

NorthStar51438533647 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Clean room, smiling people, prices are ok. Rooms are good enough comfort. Breakfast needs significant imrovement in variety and quality of food. Spa is low quality in rooms, musüc, noise, light. People are friendly. Bali massage girls are moderate quality. It is good to be open till midnight. No cafe or bar at the hotel to spend time outside the room. No alcohol policy is not good. I could not get wifi at the hotel. Phones are not connected to services of the hotel. You have to connect via reception.

Değerli Misafirimiz, Novotel Diyarbakır ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz.Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Novotel Diyarbakır Genel Müdür Fırat DEMİROK

we were kicked out of the hotel

คะแนนจาก Tripadvisor 1.0/5

Ufkcnr รีวิวที่ได้รับการรับรองจาก TripAdvisor

On November 14, 2023, at 10:30, we checked into Diyarbakır Novotel. I made the reservation via Heartist on November 1, 2023, with the reservation code MTHDJFSK. At the reception, I handed our IDs to Mr. Veysi and an unidentified lady with short yellow hair, as they tried to locate our reservation. Upon showing the reservation number, they found it but immediately informed us, "You cannot stay at this rate; there is a mistake." I explained that I booked through Heartist with a staff discount, mentioned my last-minute travel from Istanbul, but faced criticism. Despite my confirmed reservation, Mr. Veysi insisted they couldn't offer the room at that rate, stating, "Our hotel is private, and these are the rules." Requesting to speak to someone in charge, we were kept waiting in the lobby. After about half an hour, a person in their fifties, whom we assumed was the hotel's general manager, appeared. He expressed dissatisfaction on the phone, saying, "It would be better to stay for free, and they even got breakfast included." The humiliating situation continued, and after waiting a bit longer, Mr. Veysi called us, offering assistance but excluding breakfast. I declined, emphasizing that my reservation should include breakfast at the agreed-upon rate and objected to his offensive remarks. He claimed, "This is the owner's hotel; Accor is not concerned." Even after pointing out the Accor sign behind the reception, he remained dismissive. The short lady with blonde hair, whose presence was unclear, questioned if she would stay at Pullman Hotel in Istanbul for the same rate. Refraining from explaining the Heartist program again, I informed them of my intention to file a complaint with the Accor Group. Mr. Veysi added a new rule to the Heartist program, stating, "Only your family can stay; your girlfriend cannot," which I found absurd. I informed him of the incorrect procedures and my intention to complain to Accor. His response was dismissive, stating, "Complain wherever you want; I don't need to give you a room. Complain even in Dubai if you want." Yes, it seems they think the Accor headquarters is in Dubai :) Eventually, they returned our IDs, and we were abruptly ejected from the hotel where we had a reservation.

Değerli Misafirimiz, Novotel Diyarbakır ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz.Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Novotel Diyarbakır Genel Müdür Fırat DEMİROK

Perfect

คะแนนจาก Tripadvisor 5.0/5

p0d0san ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

A few days ago, we visited the Novotel in the city of Diyarbakir.I have to say that first of all the hotel was in an excellent location just a few minutes away from the city center and next to a large shopping mall. It had a very large parking, which helped us a lot because it was difficult to park outside the hotel. The staff welcomed us very warmly and were very friendly and welcoming. The hotel facilities were excellent, very modern and clean as well as the rooms. There was a very nice and clean indoor pool which was very relaxing after such a long and tiring trip. The room were very beautiful, modern, large and also offered you all the comforts you could wish for. We also tried the hotel's kitchen and everything was simply delicious. The breakfast was rich with many local delicacies, well cooked and generally had many things that anyone would want to eat. Finally, check in and check out were very quick and easy thanks to the quick help of the staff.

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  • 42 ความคิดเห็น 9.1/10 ทำเล
  • 56 ความคิดเห็น 7.7/10 หัองพัก
  • 92 ความคิดเห็น 8.4/10 บริการ
  • 61 ความคิดเห็น 7.9/10 ความสะอาด
  • 33 ความคิดเห็น 7.2/10 อาหารเช้า
  • 19 ความคิดเห็น 7.3/10 ความสะดวกสบาย
  • 17 ความคิดเห็น 9.3/10 บรรยากาศรอบๆ
  • 14 ความคิดเห็น 8.6/10 ร้านอาหาร

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