Grand Mercure Apartments Magnetic Island 4 ดาว

คะแนนจาก Tripadvisor 4.0/5 รีวิว 537 รายการ

Grand Mercure Apartments Magnetic Island - Image 1
Grand Mercure Apartments Magnetic Island - Image 2
Grand Mercure Apartments Magnetic Island - Image 3
Grand Mercure Apartments Magnetic Island - Image 4

รายละเอียด

ที่พักของเรา

Take advantage of our Flight + Hotel offers

Discover

สถานที่ตั้งโรงแรม

Grand Mercure Apartments Magnetic Island

146 Sooning Street, Magnetic Island, QLD
4819 MAGNETIC ISLAND
Australia

พิกัด:-19.158526, 146.85648

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • รถรับส่ง
  • Wi-Fi
  • เครื่องปรับอากาศ
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%

การประชุมและงานอีเวนต์

ภาพถ่ายที่ไม่ใช่สัญญา

จำนวนของห้องประชุม
1
พื้นผิวห้องที่ใหญ่ที่สุด
3825  /  41171.918 sq ft
จำนวนที่นั่งสูงสุด
25
ความจุสูงสุดสำหรับงานเลี้ยง
0
อ่านเพิ่มเติม

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 537 รายการ

Perfect location and stunning views

คะแนนจาก Tripadvisor 5.0/5

kellieb1979 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Had an amazing time from even before we arrived getting island tips on places to see and do from Richelle and Sam while we were there for the long weekend. The apartment was lovely, fantastic views, well equipped and spotless. Can’t wait to come and visit again.

Thank you Kellie for joining us on your special occasion. The new management team, Richelle and Sam will be so thrilled to read you enjoyed your stay. Please contact them directly should you wish to return to the Magical Magnetic Island. Kind regards, Sarah | Guest Experience atHotelgroup.com

Dirty, overpriced and tourist rip off

คะแนนจาก Tripadvisor 1.0/5

Catherine1790 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Let me say at the start I am surprised the Luxury Escapes and Mercure companies would be associated with this resort, and particularly this particular apartment. There is no way to describe the apartment we were allocated other than to say it was really dirty, especially the deck overlooking the harbour. I wiped down the table outside and the cloth was black. It took several attempts to render it acceptably clean. Ditto the floor outside which clearly hadn’t seen a mop in a long time, judging by the stains. The kitchen cupboards were greasy to the touch, as was the crockery glasses and cutlery, and the dust was so thick on the bedside lamps I could write my name in it. The living room furniture has definitely seen better days. The material covering the couch (some kind of plastic) was cracked and flaking. There is no lift which made getting suitcases to the second floor up three flights of stairs, very very difficult and exhausting. The apartment is well equipped, excessively so, with the owners’ detritus stuffed everywhere. It is also in a good position, close to the few restaurants in Nelly Bay. The view is lovely and for $390+ per night for a one bed apartment, I would expect nothing less. There is no wifi in this apartment, apparently because “the owners don’t want it.” I suspect, despite the unjustifiable rent, it is more like, “the owners don’t want to pay for it”. I’m surprised the managers of this resort get away with such blatant false advertising. FREE WIFI is clearly stated on their webpage, along with GYM, which, as expected, was “closed for renovation.” Another false and misleading statement. Last time I checked there were strict laws in this country regarding false and misleading advertising but these people are clearly untroubled by such threats . On arrival we were told that the “one bedroom apartments are booked out so we have given you a two bedder, but we ask that you don’t use the second bedroom.” Fine, no problem, although given I booked several weeks previously this surprised me. However, when my husband asked for a discount given the false advertising regarding wifi, he was refused, because, “We let you have a two bedroom apartment and you only paid for one.” Ah yes, that would be the extra bedroom we can’t use!! My impression is that this resort is not very well managed. One look at the staff gave me pause. It’s a laid back lifestyle in the tropics, I get that, and no one expects power suited staff, but these women need to attend a professional development seminar on appropriate dress code for front of house staff. When I enquired about the 10% charge for ‘hotel taxes and fees’ I was told that this was a ‘Luxury Escapes’ charge, and that LE “had been sold to an American company and they charge this.” This is utter garbage, but fairly typical of the lack of professionalism displayed by office staff. The extra 10% charge surprised me because I have never seen an extra cost documented on any of my past Luxury Escapes bookings, (and I have booked quite a few) although I do know that LE charge a commission on all their bookings. I rang the excellent LE staff who gave me an explanation but on reflection I’m not sure we are talking about the same issue. All in all, this place is a badly managed and waay overpriced and if I could give them minus stars I would.

Best ocean view room we’ve ever stayed in !

คะแนนจาก Tripadvisor 5.0/5

TonyF22 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This resort complex is about 30 mins ferry ride from Townsville and transports you to a tropical island , in the barrier reef locale , with wild dolphins , kangaroos and koalas all living happily next to the resident human population! The Grand Mercure is a self service luxury apartment complex , try and get a coral sea view room .. they are absolutely amazing . Contemporary luxury rooms , very large , would be brilliant for families .. highly recommended

Paradise

คะแนนจาก Tripadvisor 5.0/5

jeancD1384OR Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stay for 4 night over New year in a beach front 1 bedroom unit. It was absolutely delightful. We were on he ground floor and had an amazing view looking back to Townsville. Our unit was very personalized from staples supplied in the Fridge and pantry to Shampoo, Body Wash and beach towels for us to use. On arrival there was a box of chocolates and a bottle of wine for us to enjoy. The 4 pools at the complex were all lovely and we enjoyed a swim in each of them. The grounds were kept in immaculate condition and all the ground staff and office staff were delightful.

Waterfront paradise

คะแนนจาก Tripadvisor 5.0/5

Iamliz Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I stayed there for 4 nights in a beautiful waterfront apartment and it was stunning! How lovely to wake up and watch the boats come and go in the marina and relax and watch the sun go down with the rock wallabys…. The infinity swimming pools were divine and the staff were friendly and helpful….loved the place!

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 34 ความคิดเห็น 9.6/10 ทำเล
  • 62 ความคิดเห็น 5.7/10 หัองพัก
  • 26 ความคิดเห็น 5.7/10 บริการ
  • 26 ความคิดเห็น 1.8/10 ความสะอาด
  • 16 ความคิดเห็น 3.2/10 สิ่งอำนวยความสะดวก
  • 11 ความคิดเห็น 1.7/10 ความคุ้มค่า
  • 8 ความคิดเห็น 4.2/10 บรรยากาศรอบๆ

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน Magnetic Island