Mercure Gloucester Bowden Hall Hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 1,114 รายการ

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Mercure Gloucester Bowden Hall Hotel - Image 1
Mercure Gloucester Bowden Hall Hotel - Image 2
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Mercure Gloucester Bowden Hall Hotel - Image 4
Bondend Lane, Upton St Leonards, GL4 8ED GLOUCESTER, United Kingdom

รายละเอียด

ความพิเศษของโรงแรม

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

พิกัด:51.834147, -2.188742

โทรศัพท์
แฟกซ์ +44 161 388 0915

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ร้านอาหาร
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 1,114 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,558 รายการ

Nice hotel with great staff.

คะแนนจาก Tripadvisor 4.0/5

macebe Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Lovely hotel in a nice setting with wonderful staff made for a great stay. We stayed over a very busy and obviously challenging weekend for the staff who dealt with all the challenges in a very professional manor. Great staff made the stay and we would definitely stay here again.

Wedding at Bowden Hall

คะแนนจาก Tripadvisor 5.0/5

Estelle D รีวิวที่ได้รับการรับรองจาก TripAdvisor

Bowden Hall came to our rescue when our wedding planning was going far from perfect!! This wonderful venue, literally made us feel at home as soon as we walked into it and we knew instantly we wanted this venue more than anything! Thankfully our date was available and it didn't take much discussion with my now husband that we wanted to book here! Vicky and Chelsea have been amazing through the planning of our wedding and finalising every detail, even from keeping the secret of the singing waiters I had booked from my husband also!! When one of our friends hadn't booked a room, Vicky was on it and it got sorted! On the day we were looked after by Rachel who made us feel at ease and was always there to update us in the day of the next thing happening or to rescue myself with my change of shoes!! The rest of the team were also brilliant throughout the day, helping guests and making sure my bouquet was put in my room in water. Nothing was too much for them and we thoroughly enjoyed our day from start to finish! I have been told I was a very chilled out bride by my friends and I can honestly say that is because of this wonderful venue!!

Dear V12160Jestelled, Firstly, Congratulations on your most recent wedding here at Bowden Hall Hotel. Thank you so much for your kind words! We're thrilled to hear that Bowden Hall helped make your wedding day perfect. It was our pleasure to ensure every detail was taken care of, from planning to execution. We're delighted that you felt at home and that our team, especially Vicky, Chelsea, and Rachel, contributed to your special day. Your feedback means the world to us, and we're honored to have been a part of your celebration! We look forward to welcome you back in the near future. Kind regards Gavin Jones General Manager

Voucher for afternoon tea

คะแนนจาก Tripadvisor 4.0/5

annie20061 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I had a voucher given to me as a gift for afternoon tea and I chose those hotel to visit. We had a lovely afternoon here, the service was good and the selection of cakes/sandwiches good and tasty. They did have a big function on which was a bit noisy, but overall we had good afternoon and delicious food.

Dear Annie20061, Thank you for choosing to leave a review. We are pleased that you enjoyed your most recent visit to the hotel for afternoon tea. We are glad to hear that you found the food to be lovely and tasty. We will pass on your comments to the staff. We do hope we can welcome you back again in the near future. Kind regards Gavin Jones General Manager

Wedding dream come to life!

คะแนนจาก Tripadvisor 5.0/5

Raksha G รีวิวที่ได้รับการรับรองจาก TripAdvisor

We recently had our wedding at Bowden Hall, and we cannot recommend this venue enough! Right from the first meeting with Vicky, we knew it was the right place for us and were looked after every step of the way. Vicky was absolutely incredible and nothing was ever too much. We had an Indian-English fusion wedding and the whole team at Bowden Hall were incredible at helping our ideas come to fruition - shout out to Shaun for the amazing food which our guests loved! On the day, we were looked after by Rachel who was so lovely and really made the day go by very smoothly. Planning a fusion wedding without spending ludicrous amounts is a challenge, but Bowden Hall was very reasonable and still gave us the full experience! We couldn't fault anything about our whole time there.

Dear 587Rakshag, Firstly congratulations on your big day. We are so pleased that Vicky was on hand to help plan your special day from start to finish and making your dream day come to life. We will of course pass on your thanks to Shaun who was able to provide fantastic food for you and your guests to enjoy throughout the day and make your menu come alive. We will also pass on your thanks to Rachel who helped your day run smoothly from start to finish. Once again congratulations and we hope we can welcome you back to the hotel in the near future. Kind regards Gavin Jones General Manager

Great staff

คะแนนจาก Tripadvisor 4.0/5

LichfieldBoy รีวิวที่ได้รับการรับรองจาก TripAdvisor

We were a group of old friends from all over the country who had booked several rooms for a couple of nights to allow us to meet up. We were staying on a DB&B basis to take advantage of their offer of dinner at £22 per night. Outside the hotel looks wonderful with expansive grounds, plenty of parking and a lovely historic building. We arrived early and waited in the bar enjoying drinks until everyone arrived, because there were so many of us the receptionist came across and explained about dinner arrangements etc. before we all booked in and we thought this was a nice gesture. The lounge, bar and restaurant area looked recently renovated and were very pleasant although there wasn’t an awful lot of space given the size of the hotel. There was a wedding on the first day and their party took up most of the bar area but we managed to find enough seating in the lounge until they left for their party. The next day we did some sightseeing then when we returned to the hotel in the afternoon we found that there was a big wake in progress, this posed a problem because they took up all of the bar and lounge area so we had nowhere to sit. We ended up in the restaurant with drinks which was far from ideal, eventually they left and we could finally find a comfortable seating. The bedrooms (all classic doubles) were good although there was a lot of variation - some had been renovated and others were still waiting refurbishment, some rooms had wardrobes and others only hanging space, some rooms had air conditioning and others not – basically it was a bit of a lottery which room you got but in a building of this age I think that’s inevitable. Our room had a comfortable large bed, plenty of space, a good shower over the bath, air conditioning and it was clean – nothing to complain about. Breakfast was very good on both days, it was a buffet but all of the hot items were in small quantities which were regularly re-stocked so it was virtually freshly cooked. The bacon, sausage and black pudding were also of good quality. However we did have an issue – on the second morning scrambled and poached eggs were ordered but after 40 minutes they simply never arrived with no explanation offered. Dinner on both days offered a reasonable choice and was generally to a good standard but a couple in our party did have some issues – one had cold sea bass and other had a pork chop which was overcooked and inedible. It may be that the large number on our table caused some dishes to be left on the pass for longer than normal. Throughout I’ve got to say that all of the staff were brilliant – friendly, welcoming, efficient and extremely polite. They made a major difference to our stay and must be commended. If I was in the Gloucester area again I’d stay here again, apart from being a pleasant hotel it is also close to the city and its attractions.

Dear Lichfieldboy, Thank you so much for taking the time to share your detailed feedback about your recent stay at our hotel. We truly appreciate your kind words about the ambiance of our property, our recently renovated facilities, and the warm welcome you received from our staff. We're delighted to hear that you enjoyed the comfort of your room and found it clean and well-equipped. Providing a comfortable and enjoyable stay is always our top priority, and we're glad we could meet your expectations in this regard. Your comments regarding the challenges you faced during the wake and wedding events are duly noted. We sincerely apologize for any inconvenience this may have caused. We understand the importance of having ample space for our guests to relax and socialize, and we regret that we fell short in this aspect during your visit. Furthermore, we apologize for the delay and lack of explanation regarding the scrambled and poached eggs during breakfast, as well as the issues with some dinner dishes. Your feedback regarding these matters will be shared with our kitchen and restaurant teams to ensure that such incidents are addressed promptly and do not recur in the future. On a brighter note, we're thrilled to hear that you enjoyed our breakfast offerings and found our staff to be friendly, welcoming, and efficient. They take great pride in providing exceptional service, and your recognition means a lot to us Once again, thank you for choosing to stay with us and for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable experience. Kind regards Gavin Jones General Manager

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