Mercure Lyon Centre - Gare Part Dieu hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 2,067 รายการ

Mercure Lyon Centre - Gare Part Dieu hotel - Image 1
Mercure Lyon Centre - Gare Part Dieu hotel - Image 2
Mercure Lyon Centre - Gare Part Dieu hotel - Image 3
Mercure Lyon Centre - Gare Part Dieu hotel - Image 4

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โรงแรมที่ผ่านการรับรองจาก ALLSAFE

ความพิเศษของโรงแรม

  • Direct access to the Part Dieu TGV train station and 25 minutes from the airport

  • Close to public transport links (bus, metro, tram, Rhônexpress)

  • Family Rooms for up to 4 people

  • Smart TV

  • Easy access: LDLC Arena & Groupama Stadium for concerts & sporting events.

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Lyon Centre - Gare Part Dieu hotel

50 rue de la Villette
69003 LYON
France

พิกัด:45.759757, 4.861475

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ในสถานที่
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • บริการในห้อง

LE VIN GOURMAND

Wine bar with simple, homemade, fresh and quality food. Cozy and pleasant atmosphere. Menus of the day, à la carte menu and glasses of fine wine accompanied by luxury tapas

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 2,067 รายการ

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 1,936 รายการ

Certificate of excellence ปี 2023

Disappointing, feels cheap even if not

คะแนนจาก Tripadvisor 3.0/5

margaretcU4029OX รีวิวที่ได้รับการรับรองจาก TripAdvisor

Very disappointed with overall feel of this hotel. Paper cups in bathroom and for tea, special capsules advertised in bathroom not there. Only soap provided for use as shampoo, nothing else. Previous occupants' belongings found in room, not cleared by housekeeping. Only one glass in twin room another requested took 24 hours to arrive. Hole in duvet cover. More teabags and milk jiggers requested, given out like gold dust! Located quite a long way from the Rhone and Lyon Old Town, bus ride required. Very few places to eat nearby except fast food places. Did not feel comfortable on return to hotel in the later evening due to nature of area. Security access to hotel at all times. More suited to an over night stop where sightseeing and nice restaurants not so important. Despite price, a feeling of cheapness. Breakfast ok, but dining area not very well planned so buffet a bit chaotic. Beds comfortable, so not all bad! Would not choose again as a holiday hotel in Lyon.

Dear Guest, I want to thank you for the time you spend to leave your feedback. Our Hotel that you choosed is the nearest building of the train station in the extra heart of the business district of LYON PART-DIEU as all the details and map showed online. At less than 300 meters you can find the important WESTFIEDLS mall which is included a roof top about 40 restaurants and bar. Note that our reception team is at your entire disposal 24h/24 and really helpfull if you need anything in the room. I am a bit surprise to read your disappontment. I hope to see you maybe next time to exchange with you and change your mind to our services. With Warm Regards, Romain LELONG-REYNAL Leader Hébergement Site Hôtelier Lyon Centre Gare Part-Dieu

Excellent hotel for those who travel to Lyon by train without cars

คะแนนจาก Tripadvisor 5.0/5

Elena P รีวิวที่ได้รับการรับรองจาก TripAdvisor

We traveled to Lyon by train on July 20, 2023, so we arrived without a car. We decided on this hotel because it is next to the train station and when we left Lyon on July 22, the train station rental office where we picked up our car is just near the hotel. This hotel did not disappoint us at all: Reception was very helpful. There is no concierge, but the staff went out of their way to tell us where to visit, where to eat, etc...especially a young girl named Mathilde who was an excellent front desk worker. She was born in Lyon, she is proud of it, she is the best! The room was very quiet and a good size. Nothing to complain about. Breakfast is ok, the place to eat breakfast is very comfortable. If it can be improved, please provide more breakfast varieties. The location of the hotel is very good, close to several bus stops, very convenient. If you don't have a car in Lyon, especially if you are going to Lyon by train, this hotel is definitely your first choice!

Good hotel, but service could be better

คะแนนจาก Tripadvisor 3.0/5

solfab รีวิวที่ได้รับการรับรองจาก TripAdvisor

Right next to the train station (Gare Part Dieu) and easy to find. The room was spacious and comfortable. Particularly impressive was the sound proofing. Considering the view from my room was of the train tracks, I didn't hear a thing. Overall this was a good base for a trip to Lyon and I would recommend it. I would have rated this higher but for the fact that the hotel didn't recognise my Accor membership even though it was on my reservation, and didn't seem to understand the policies around earning reward points which I later found were on their own website. I then had to spend time following up on this through Accor. Reception staff just seemed disinterested in helping. A pity as I found the hotel itself to be very good.

Dear guest, Thank you for your comment. Thank you for the compliments on our hotel. I am sorry to read that you missed the All experience. Did you make a reservation through an intermediary? Can you give me more information to verify your reservation? I look forward to hearing from you. Best regards, The Management.

Complaine

คะแนนจาก Tripadvisor 1.0/5

Navigate29786362228 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Note respectful for Accor memeber and note comfortable for cleaner cime to your room widh out ring your door room and they take money frim bank accont widh out any permission still 150 euro from my bank account afther my check out with out any permission and i pay all my day

Dear guest, We are surprised by your feedback following your stay with us. Please note that we do not debit money without the customer's agreement. For any payment after the stay, we make a bank loan and not a debit to cover possible expenses. This is standard procedure for all customers. Best Regards, The management.

REVIEW

คะแนนจาก Tripadvisor 1.0/5

Discover50390197601 รีวิวที่ได้รับการรับรองจาก TripAdvisor

hi i want to informe all member accor dont book at this hotel i live and book widh accor member for two years in dubai inever had any proplem it was my first time in mercure france lyon i stay two day on on the room 815 BETWEEN 21 TO 23 it was the bad experiance in my life the staf they treat me widh inrespecteful way the first day they didnt stop ring my dor from 09:00 nd the cleaner she said to me i need left ok and second day the cleaner agan come to my room widh out ring afther the loby call me at 14:00 and start to shot to me widh out any respect to left the room and i tray to explain to here i am diamand member accor and if i can left after one hour i need just take shower because i had fly she said to me no ok i had fly and i left the room at 14:15 afther i left they take from my bank accont 150 euro form my account widh out my permission and idont have time to retun because they know i left and i am in fly please this message for manager of hotel to know how is going his hotel and to evry member accor for dont book in mercure hotel my booking reference Reservation number: MHPDKZGQ Reservation number: MHQDDBDF

Dear Mr. Talbi, We are sorry to read that you are not fully satisfied with your stay in our hotel. Housekeeping should not have disturbed you at 9 a.m. and for that we apologize. Regarding late check-out, please note that whatever the status of the card, late check-out is subject to availability and must therefore be requested in advance at reception. We hope to regain your trust during your next stay. Best regards, The management.

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