Mercure Budapest City Center Hotel 4.5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 1,342 รายการ

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Mercure Budapest City Center Hotel - Image 2
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Mercure Budapest City Center Hotel - Image 4

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ความพิเศษของโรงแรม

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

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Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

พิกัด:47.494183, 19.052557

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บริการโรงแรม

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ในสถานที่
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

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รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 1,342 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 696 รายการ

Ruined my honeymoon

คะแนนจาก Tripadvisor 1.0/5

CaitlynWs Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed here for our honeymoon. We were given a room close to the building works which meant a lot of noise. The weather in the as around 17/18 degrees and the heating was still turned up all the way. We asked for a fan and were given one full of dust, after cleaning it we used it however it did not cool the room. We turned on the AC which blew out warm air so we contacted reception who advised we could open the window full after signing a waiver. With this done we had the window fully open however the noise and dust coming from the building works made it extremely difficult to breath in the room. After speaking to reception again we were told to he could only give us a DOWN GRADED ROOM and wouldn’t get a refund for the room we paid for. The building works were from around 6:30/7am until around 7pm. The bed we had was 2 single beds pushed together which meant it was so uncomfortable. This hotel has well and truly RUINED my honey moon!

Dear CaitlynWs, Thank you for taking the time to post your summary concerning your stay with us on this platform as well. I truly feel sorry that your experience fell short of your expectations as we strive every day to go the extra mile for our guests. Please rest assured, we will take your remarks to heart and consider them for future improvements. I honestly hope to have the chance to prove it to you upon a future stay of yours in our hotel. Kind regards, Róbert Kovács General Manager

Comfortable

คะแนนจาก Tripadvisor 4.0/5

Danj84 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This name of this hotel is very apt, it’s definitely central! A great base to explore the city. As a family of 3, the room was rather small as we had the extra bed so it was quite a squeeze but very comfortable. Room was cleaned each day and the staff very friendly. Definitely recommended.

Dear Danj84, Thank you so much for choosing Mercure Budapest City Center and for taking the time to share your experience of your recent stay at our hotel. I am delighted to read your kind words about our fantastic location, which we believe is one of the highlights of our property. Being right in the center of everything certainly makes exploring the city a breeze, and I am truly glad that you found it convenient. Additionally, it warms our hearts to hear you describe our staff as friendly and I appreciate your praise for our cleanliness, even if you found the room to be smaller than expected. Thank you once again for your honest summary and for the recommendation. We eagerly look forward to welcoming you back in the future. Kind regards, Róbert Kovács, General Manager

A solid 7/10

คะแนนจาก Tripadvisor 4.0/5

JJH33 รีวิวที่ได้รับการรับรองจาก TripAdvisor

I generally judge on three areas (bed, bath, breakfast) plus location and staff. Bed: the rooms are a surprisingly good size, with a good layout and more chairs than you might expect. Potentially designed by someone using the room. The rooms are generally warm, but there's a three-level easy-use air conditioner, or open a window. Bath: small - struggle to get two people in the shower - but clean, effective, with two shower-heads (general, and rain). Breakfast: standard continental, plus cereals, porridges, a large variety of breads, jams, plus a sort of cooked breakfast (Viennese sausages, streaky bacon, eggs, bread and butter pudding, steamed rice, I think there was ratatouille...). There is no smoked salmon option. Juices are from a dispenser rather than obviously fresh, and coffee is from a selection of self-service machines. Location: very good, with two entrances, and a wine-bar with a very good selection next to reception. There are some building works currently next door, but this caused no interference. Staff: really friendly, courteous, helpful. I'd happily consider staying here again when I return.

Dear JJH33, Thank you for your detailed review of your recent stay at our hotel. Your thorough evaluation, covering various aspects of your experience, is greatly appreciated. It is reassuring to learn that despite the ongoing neighboring construction works, we were able to provide you with a room that allowed for a peaceful and undisturbed stay. I am delighted to hear that you found your room comfortable and spacious, and that its amenities contributed to your overall comfort. Although the bathroom was smaller than expected, I am pleased that you still found it clean and well-equipped. Furthermore, I value your feedback concerning our breakfast selection. Your input is invaluable as we continuously strive to enhance our guests' experience and always work towards improving the variety and quality of our offerings. Last but not least, I am especially grateful for your kind words about our staff. Providing exceptional service is a top priority for us, and I am delighted that our team made a positive impression on you. Thank you for considering staying with us again in the future. We would be honored to welcome you back and ensure another enjoyable stay. Best regards, Róbert Kovács General Manager

Perfect location and a lovely hotel

คะแนนจาก Tripadvisor 4.0/5

Louise_G2012 Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This hotel is beautiful and perfect location. This hotel is very modern and well staffed, we were able to check in a little early which was a great help. We had a twin room which was a good size and had everything we needed including a free bottle of water. The bathroom is a small but stunning and well equipped, the hair dryer is one of the best hotel dryers I’ve used. The beds were a little on the hard side for my liking but did sleep fine, I was worried the room would be cold this time of year but the room temperature was perfect! The housekeeping staff were always lovely when passing or asking for anything we needed. The only reason I didn’t give this hotel 5 stars is because they held money on my card for the duration of the stay and did not make me aware of this. I ended up querying this and asking for a receipt for local tax fees at check out. Once this receipt was in hand, the money was returned to my account within 30 minutes. We stayed here for 1 night with my friend for a girls weekend, most places are walkable but the public transport is 10/10 and worth using. We used the 100E bus from the airport and the hotel was a 7 minute walk from the final stop. This hotel is located on the high street with lots and lots of food options, including a convenience store for snacks 2 minutes away and enough shops for anything you might need or want. I would definitely return to this hotel when visiting Budapest again

Dear Louise_G2012, Thank you for taking the time to share your detailed feedback about your recent stay with us. I am thrilled to hear that you found our hotel to be beautiful and in a perfect location for your needs. It is delightful to know that you appreciated the modern amenities, the convenience of an early check-in, and the well-equipped twin room. I am especially pleased to hear your positive comments about our housekeeping staff and the comfort of your room, including the temperature control. However, we apologize for any inconvenience caused by the pre-authorization on your card, and we appreciate your understanding. Your feedback about this process will certainly help us improve our communication with guests in the future. We are grateful for your openness to returning to our hotel, and we look forward to welcoming you back for another enjoyable experience. Best regards, Róbert Kovács General Manager

Brilliant stay

คะแนนจาก Tripadvisor 5.0/5

Stephanie B รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed here we went away me my partner and my brother for my brother's 30th birthday. we had two rooms and both were next to one another and spotlessly clean and lovely staff throughout I was very happy with the hotel it made the break for us as it was central to everything we wanted it was always clean,warm and lovely atmosphere. Staff were always greet you thank you for a lovely stay.

Dear stephaniebU5291U, Thank you for your kind evaluation, I am truly glad to see that you enjoyed your stay with us. I appreciate your praise concerning our central location, it is even more pleasure to hear that you especially liked the service provided by our young, talented colleagues. I will not hesitate to share your kind words with the team, as such wonderful feedback ensures all of us that we are on the right path. I hope your brother had a memorable and a really happy birthday. We wish him many happy returns of the year retrospectively. I would like to thank you once again for your summary, we really look forward to welcoming you back to our hotel in the future. Kind regards, Róbert Kovács General Manager

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