Pullman ZamZam Makkah 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 3.7/5 รีวิว 3,034 รายการ

Pullman ZamZam Makkah - Image 1
Pullman ZamZam Makkah - Image 2
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Pullman ZamZam Makkah - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

ที่พักของเรา

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สถานที่ตั้งโรงแรม

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

พิกัด:21.419314, 39.824662

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  3.7/5  รีวิว 3,034 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 3,122 รายการ

Certificate of excellence ปี 2023

Not 5* Hotel

คะแนนจาก Tripadvisor 4.0/5

235salimp ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

It’s not 5* hotel for sure Clock Tower location is deceiving to believe it’s 5* Great location to reach Haram ! Tea Garden restaurant is 5* , food was excellent, good choice and so is service staff manager Uthman was ever smiling welcoming great guy so is brother Saber , supervisor Farouk was helpful , I must point out one waiter Mr Abid Ali was best of the lot and so humble helpful and made us feel our own family ! Duty managers Asfham and Asmah were helpful tried hard to offer better rooms but I had to compromise in the end. Disappointing Poor rooms, poor lifts & poor reception staff so is room service , rooms are below 3* congested not value for money , they just want to make money forget customers ! I may have to look for different option next year unless if we get new renovated rooms .

Dear Mr. Salim, Thank you for sharing your feedback with us. We appreciate your feedback regarding the location and restaurant. We want to express our sincerest gratitude for your kind words towards Ms. Uthman, Mr. Saber, Mr. Farouk, Mr. Asfham, Ms. Asmah and Mr. Abid Ali as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. On the other hand, your concerns regarding room service, reception staff service, rooms and elevators have been taken into consideration, and rest assured that our team is working on it. We hope to have the opportunity to serve you again soon. Best regards, Pullman Zamzam Makkah Hotel.

House keeping was only good think we have

คะแนนจาก Tripadvisor 5.0/5

Falisha H รีวิวที่ได้รับการรับรองจาก TripAdvisor

Mr Asaduzzamqn was our house keeper and did a fantastic job. Also Mr Zakir Hussein have cleaned out rooms and always good and have both done a fantastic job.

Dear Valued Guest, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Asaduzzamqn and Mr. Zakir Hussein as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Mr Kawsar, Mr Kaseem

คะแนนจาก Tripadvisor 5.0/5

maskur seto s รีวิวที่ได้รับการรับรองจาก TripAdvisor

1007 , service is very excellent , room very clean ......we arey happy and enjoy this roam very well ... Great Hotel and Great Service.

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your feedback regarding the cleanliness and room. We want to express our sincerest gratitude for your kind words towards Ms. Kawsar and Mr. Kaseem as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

karim redwan

คะแนนจาก Tripadvisor 5.0/5

Rara R รีวิวที่ได้รับการรับรองจาก TripAdvisor

thank pullman zamzam teaam breakfast was good in zahra restaurant the guy mr shanawaz help us too much and also from kitchen chef karim redwan helps my kids for special requests thanks aii the staff buffet itaem was delicious and good food thanks

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Adhityaningrum A

คะแนนจาก Tripadvisor 5.0/5

tya a รีวิวที่ได้รับการรับรองจาก TripAdvisor

Cheff Karim radwan, breakfast is very good! Excelent! I enjoyed it all in pullman hotel in restaurant manager mr shanawaz is very helpful with us thank you Pullman zamzam team see you well always all the staff in restaurant is well done keep it up

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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