Novotel Cardiff Centre 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 1,278 รายการ

Novotel Cardiff Centre - Image 1
Novotel Cardiff Centre - Image 2
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Novotel Cardiff Centre - Image 4

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โรงแรมที่ผ่านการรับรองจาก ALLSAFE

ความพิเศษของโรงแรม

  • Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms

  • Cardiff Central station is just 1.5 km away

  • Secure parking available on-site

ที่พักของเรา

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Discover

สถานที่ตั้งโรงแรม

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

พิกัด:51.47643, -3.167866

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

The Customs Shed Cardiff

ภาพถ่ายที่ไม่ใช่สัญญา

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.2/5  รีวิว 1,278 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 2,916 รายการ

Family stay for Disney on ice

คะแนนจาก Tripadvisor 5.0/5

FamilyTravelsX4 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed in an executive room and we had no complaints at all, were were a family of 4 and there was plenty of room. Check in: Checked in online, got the key from the desk really quickly. Staff really friendly and provided all the info we needed. Room: As said above we had an executive room, really nice and clean and fresh. Plenty of toiletries included. Plenty of room and plenty of windows to keep the room bright. Bar/restraunt: Lovley atmosphere and children are aloud in also. Drinks well priced and food very nice. We stayed as we were going to see Disney on ice at the arena, hotel was around a 10 minute walk so we found that good. Parking at the hotel was easy and only £10 which was really good value compared to others we have stayed in. Would defo return :)

No heat and no apology

คะแนนจาก Tripadvisor 2.0/5

HLU2 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Probably best to tell people the hotel doesn’t have heat before you check them in and give them the option of going somewhere else. The heating problem wasn’t mentioned to me. When I got to my room it was freezing. Turned on the thermostat to see a flashing error. Then noticed 2 space heaters in the room. Figured the thermostat was broken in that room so went back to the front desk to get a different room. When I mentioned why I was told “they are working on it”. I was a bit confused and asked if they were working on the heat for the room I had been given. I was told they were having an issue and were working on it. I asked if the whole hotel was without heat. Wasn’t given a straight answer but they did upgrade my room (only reason I’m giving 2 stars vs. 1). When I asked if the new room would have heat I wasn’t given a straight answer again and was told they can bring a space heater to my room. New room slightly warmer but it then took quite awhile to get a space heater as they couldn’t seem to locate any and I had to tell them there were 2 in the first room I was given. Space heater eventually arrived but it took awhile for the room to get warmish. No apologies made during any of this. Additionally the room wasn’t very clean. Dirt in the sink, one towel with yellow stains, water tank for espresso maker was dirty. Won’t be staying again!

Dear HLU2, Thank you for bringing your recent experience to our attention. We sincerely apologize for the inconvenience and discomfort you encountered during your stay. It's clear that we fell short of providing you with the level of service and comfort that we strive for, and for that, we are truly sorry. We understand the importance of communication and apologize for any confusion regarding the heating situation. We appreciate your patience and understanding during this time, and we're grateful for the opportunity to make things right by changing your room. Please know that your satisfaction is our top priority, and we deeply regret that we did not meet your expectations on this occasion.We hope you will consider giving us another chance to provide you with the exceptional experience you deserve. If you do decide to stay with us again, please don't hesitate to reach out to me so that I can personally oversee your reservation and ensure you have a good stay. We hope to have the opportunity to welcome you back in the future and restore your faith in our hotel. Thanking You, Trevor Fernandes Assistant General Manager.

Excellent venue for events

คะแนนจาก Tripadvisor 5.0/5

I6699BPkatherinew รีวิวที่ได้รับการรับรองจาก TripAdvisor

We've held two events here recently and the hotel and staff were excellent. It's a really lovely space with lots of character, but is practical too. The food provided was also great. The staff could not have helped us more, making sure we had everything we needed and going above and beyond for us, particularly Sarah and Anthony. We also stayed at the hotel itself which is great, comfortable beds and great facilities with the gym, pool and sauna. Would definitely recommend and we'll be back to host more events soon.

Dear 16699BPkatherinew, Thank you very much for your amazing feedback! We're delighted to hear that you've had such positive experiences with us during your recent events. It's fantastic to know that our venue, staff, and facilities met your expectations and contributed to the success of your events. We'll be sure to pass along your kind words to Sarah and Anthony—they'll be thrilled to hear that they made such a positive impression. We're looking forward to welcoming you back for more events in the future, and we're grateful for your recommendation. we all want to thank you for your positive feedback. Warm Regards, Trevor Fernandes Assistant General Manager.

Staff were fantastic at supporting our event

คะแนนจาก Tripadvisor 5.0/5

Elgan M รีวิวที่ได้รับการรับรองจาก TripAdvisor

We held a Conference for 150 people at the Novotel on the first weekend of March. The space suited up perfectly. A large (but not too large) main room with a space for an exhibition and for delegates to relax outside, and more than enough breakout rooms. The best thing about the Novotel though were the staff who went over and above what we asked of them. Very friendly and more than willing to accommodate some of our quirky and ever changing requirements.

Dear elganm2024, Thank you so much for your kind words! We're thrilled to hear that our team at Novotel made your event a success. It was our pleasure to ensure that everything ran smoothly and that your unique needs were met. We appreciate your choosing Novotel for your conference, and we hope to have the opportunity to welcome you back for future events. If there's anything else we can assist you with, please don't hesitate to reaching our sales team. i would like to take this time to thank you for spreading the good work on Trip advisor and making other guest aware of our exceptional; service. Thank you once again. Warm Regards, Trevor Fernandes Assistant General Manager.

Brilliant stay !

คะแนนจาก Tripadvisor 5.0/5

JAQUIVIVA Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed at this hotel for 2 nights in February. Really lovely stay staff friendly and helpful, breakfast was good with lots of choice . Parking is £10 per night and it’s only a 10 minute walk into the city centre and the same to Cardiff bay so a very central location. No noise from traffic as it’s a little way out . Pool facilities excellent. Well done team and thanks for making us feel so welcomed.

Dear JAQUIVIVA, Thank you so much for sharing your experience with us! We're delighted to hear that you had a really lovely stay.I am delighted to her that the staff were friendly and you have appreciated them, i will pass your comments to all our team group. we are glad that we are located close to city center which is convenient to all our guest with the cheapest car park. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon! Thanking You, Trevor Fernandes Assistant General Manager.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 802 ความคิดเห็น 9.2/10 ทำเล
  • 1,565 ความคิดเห็น 5.4/10 หัองพัก
  • 1,519 ความคิดเห็น 8.7/10 บริการ
  • 11 ความคิดเห็น 1.7/10 อินเทอร์เน็ต
  • 805 ความคิดเห็น 5.3/10 ความสะดวกสบาย
  • 700 ความคิดเห็น 4.9/10 ความสะอาด
  • 610 ความคิดเห็น 8.3/10 สระน้ำ
  • 606 ความคิดเห็น 8.5/10 อาหารเช้า

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