Mercure Paris Massy Gare TGV Hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.3/5 รีวิว 869 รายการ

Mercure Paris Massy Gare TGV Hotel - Image 1
Mercure Paris Massy Gare TGV Hotel - Image 2
Mercure Paris Massy Gare TGV Hotel - Image 3
Mercure Paris Massy Gare TGV Hotel - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • A 5-minute walk from the RER station and Massy TGV station

  • A restaurant offering "homemade" cuisine

  • Three meeting rooms and a co-working space

  • Private undercover car park

  • 30 minutes by RER from the center of Paris

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Paris Massy Gare TGV Hotel

21, avenue Carnot
91886 MASSY
France

พิกัด:48.727945, 2.264911

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

Arômé

Our local must-see restaurant in downtown Massy offers creative dishes inspired by the seasons. Here, the cuisine changes with the months, drawing inspiration from local produce with a modern twist.

จอง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.3/5  รีวิว 869 รายการ

เรทติ้งบน TripAdvisor  3.5/5  รีวิว 409 รายการ

Disappointing…. In the extreme

คะแนนจาก Tripadvisor 2.0/5

699se รีวิวที่ได้รับการรับรองจาก TripAdvisor

Very basic “premium” hotel for the money paid. Chipped furniture and the corridor carpets are very worn and smelly. I have stayed in nearby Hilton which is easily 5 times better and not much more expensive. It’s not convenient for train station or restaurants etc compared to Hilton either. VERY DISAPPOINTED…… I have started travel to Massy for business regularly and will definitely try everywhere else first before staying here again.

Dear sir, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET

Average stay

คะแนนจาก Tripadvisor 3.0/5

Lauren J รีวิวที่ได้รับการรับรองจาก TripAdvisor

I used this hotel a few times for business trips and overall tge experience wasn't bad but it also wasn't great. The first trip I was double charged so had to initiate a credit card charge back as it too 1400€ out my account. The second stay was much better, in a Premier room which was far more comfortable. The final stay was not bad but my key card didn't work after the first day so that was irritating. The breakfast was good and the testaurant served lovely food and drinks in the evening, its just a shame the service is slow.

Dear Lauren, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Be safe, stay away

คะแนนจาก Tripadvisor 1.0/5

Rajat J รีวิวที่ได้รับการรับรองจาก TripAdvisor

Literally horrible experience, staff at breakfast behaves very rude, they don't explain when asked about ingredients of food. Housekeeping staff took out money from sing bag, even after saying don't enter our room, we are okay with it not being cleaned. Horrible experience, never never opt for this property.

Very good, but

คะแนนจาก Tripadvisor 4.0/5

simonsmidt ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

...the breakfast after a holiday. I've spent here 4 nights in total, 2 nights during 2 consecutive weeks. The first night was after a holiday in France. This meant that you could only get breakfast in the room pre-ordered. That had consequences that the croissants and egg were not warm anymore. The parking is very good with a wide entrance and enough spaces available. The upgraded room: Privilege, that I got because I'm an ALL member, was a bit disappointing in amount of m2. For an upgraded room you'd expect a bit more. I guess though that these are the best rooms in this hotel. Bed is good, TV working fine and bathroom functional, just not a lot of space on the toilet. Breakfast in the restaurant is very very good. Plenty of choice with kind staff. I still don't get why we need to use the long clothespin for the food :)

Dear Mr Smidt, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fine as long as you don’t expect to get a decent nights sleep

คะแนนจาก Tripadvisor 1.0/5

owens_jim ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The missing tiles and faulty lights on the front of the hotel are the first sign this hotel has seen better days, despite the facelift a few years back. Thought I’d give this hotel another try post-COVID but the groups of people socialising outside on the first floor terrace and ground floor smoking area make it impossible to get to sleep for anyone with a bedroom that looks into the shared central space. Already changed room once tonight and asked reception to help - they obviously get this complaint a lot, but still no-way to get to sleep till the other guests decide to end their evening. Next time I’ll try somewhere else.

Hello Mr Owen, I do not understand your comment as long as you are still in the hotel. A seminar was being held last night in the boardrooms, and I'm sorry it disturbed you. nevertheless all were set up from morning to change rooms. For other comments I am at your disposal. Marc Pelletier

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 120 ความคิดเห็น 9.4/10 ทำเล
  • 268 ความคิดเห็น 6.8/10 หัองพัก
  • 317 ความคิดเห็น 8.7/10 บริการ
  • 99 ความคิดเห็น 7.3/10 อาหารเช้า
  • 77 ความคิดเห็น 7.8/10 ความสะอาด
  • 58 ความคิดเห็น 1.8/10 ความคุ้มค่า
  • 52 ความคิดเห็น 3.3/10 สิ่งอำนวยความสะดวก

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน Massy