Mercure Hotel Duesseldorf Sued 4 stars

Customer review rating (ALL Rating) 3.5/5 35 reviews

Mercure Hotel Duesseldorf Sued - Image 1
Mercure Hotel Duesseldorf Sued - Image 2
Mercure Hotel Duesseldorf Sued - Image 3
Mercure Hotel Duesseldorf Sued - Image 4

Description

ALLSAFE approved hotel

Hotel extras

The Mercure Düsseldorf Süd hotel is the ideal starting point for business travelers. 9 meeting rooms for up to 300 people are also available. For guests traveling for leisure, the hotel is a good base for excursions in the local area.

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf Sued

Am Schönenkamp 9
40599 DUESSELDORF
Germany

GPS:51.189465, 6.86391

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Radschläger

Our restaurant serves up delightful regional and international cuisine for you to sample, as well as attractive lunch ideas from Monday to Saturday. In fine weather, why not try the terrace with its barbecue options and enjoyable social events.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  35 reviews

TripAdvisor Rating  3.5/5  336 reviews

Very bad

TripAdvisor rating 1.0/5

Curious42032478420 TripAdvisor review

The worst hotel and staff, I would never stay there again, bad in every way, noise from the cars, if you facing the road , damp on walls, unhelpful reception staff, nothing to do round the hotel, I wouldn't recommend this hotel just check the rest of the reviews, I wish I did before I booked

Dear Guest, Thank you for this review about your recent stay. We're sorry to hear that your experience did not meet your expectations. We take pride in our hotel's cleanliness and our elevated hygiene & prevention measures, which include the ALLSAFE label standards. It's also disappointing to hear about your perception of our staff, as we usually receive compliments on our service. We are surprised to hear about the noise issue, given our double-glazed windows and the availability of quieter rooms upon request. Regarding the location, many guests appreciate our proximity to various attractions and the ease of access to public transport and motorway junctions. While we understand that every guest has unique preferences and expectations, we strive to provide the best possible service and amenities. We hope we can welcome you back in the future. Kind regards, Tim Bergmann, General Manager

Need to be refurbished

TripAdvisor rating 3.0/5

Davidcau Business - TripAdvisor review

Is that a Mercure Hotel ? No, this is not reflected the standard . Feeling is not so warm, humidity in the room… The ventilation not working … Hotel kindly make the parking for free in compensation. A lot to do here to join the standing. Make your choice but I will not recommend this place for 2 person but just for a business trip saver

Dear David, Thank you for taking the time to share your review. We're pleased to hear that you appreciated the complimentary parking provided during your stay. We regret to hear about your concerns regarding room conditions and the ventilation system. Our hotel strives to maintain the highest standards of comfort and service, and we apologize if we fell short in this instance. Please rest assured that we are committed to providing excellent accommodations and service to all our guests. We hope to have the pleasure of welcoming you back. Best regards, Tim Bergmann, General Manager

Excellent Staying.

Customer review rating 5.0/5

Andrei S. Business - Confirmed reviews ALL

Excellent staying.

Pleasant hotel in a quiet industrial neighborhood.

TripAdvisor rating 4.0/5

QWTeo Business - TripAdvisor review

Pros: Price: Hotel provided decent value for the price paid. Staff: Reception and restaurant staff were very friendly and provided good service. One of the breakfast staff even bothered to introduce the breakfast area to me. Room: A small piece of chocolate was placed on each pillow upon check in, a pleasant surprise. Cons: Area: Quiet neighborhood with few to little eateries within walking distance but this is probably because it is located to serve the industrial neighborhood. Room: The air-conditioning was not working (apparently for the whole building as mentioned by the reception). The room amenities were not replenished on my 2nd day (i.e. tea and coffee bags). Hotel Premises: There was only 1 lift available for the whole hotel (highest being 4th floor) and a refurbishment is definitely recommended. Signs of ageing seen everywhere.

Excellent Accomodation

Customer review rating 5.0/5

Andrei S. Business - Confirmed reviews ALL

Excellent Hotel. Keep up the good work!!!

Sehr geehrter Herr S. / wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Duesseldorf Sued. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Can Telli

In partnership with TripAdvisor

Other web-users rate our hotel

  • 117 reviews 6.9/10 Location
  • 395 reviews 4.8/10 Room
  • 244 reviews 7.2/10 Service
  • 25 reviews 2.2/10 WiFi
  • 241 reviews 2.6/10 Cleanliness
  • 168 reviews 4.5/10 Comfort
  • 138 reviews 7.9/10 Breakfast
  • 129 reviews 1.2/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Duesseldorf