Swissôtel Sydney 5 stars

Customer review rating (ALL Rating) 4.3/5 6,773 reviews

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Description

Hotel extras

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

Our accommodation(s)

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Hotel location

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ten Stories

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  6,773 reviews

TripAdvisor Rating  4.5/5  3,734 reviews

Great hotel for business travel

TripAdvisor rating 5.0/5

Martin K TripAdvisor review

Always love the Swissotel for business travel. The rooms are awesome and service is great. As a Diamond member, my loyalty is always acknowledged with preferred room allocations and nice little service details. The hotel is in a great location and offers enough options for informal meetings, incl. a very well run executive lounge.

Few Problems with our stay (8 Days)

Customer review rating 4.0/5

Anne Couples - Confirmed reviews ALL

Firstly the lifts which service the upper floors of which there are three during the time we stayed were totally unreliable, all the time at least one was out of action and some times two were not available, we had to resort to the service lift to avoid long waiting periods The breakfast cooked foods were usually cold before you sat down to eat which is not good

Excellent. Location, Service. All good.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Professional and clean. No complaints. Happy to stay again.

Check in wrongly done

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

My company had prepaid my booking but reception staff insisted this was not the case. Had to put a $700 charge over my own personal credit card to get a room. Took two days to sort out. Couldn’t order room service at 8pm on a weeknight - very sorry, but not available for next hour -

average

Customer review rating 1.0/5

John Couples - Confirmed reviews ALL

Painful booking experience of Accor Plus stay, with hours on the phone attempting to get my account functioning as it should, that is showing the free night availability. Which I see has not been working for a couple of years, which explains why I've never seen availability. No apologies or acknowledgement of the hours spent resolving this. No promised follow up from the technology support either. Met family in the lobby bar at around 6pm for a drink, sat there for about 10 minutes and no one came to serve us, so we left. Was told I had breakfast included on my second night stay, but when I went wasn't. Just too many issues with the entire stay to make it enjoyable. Too expensive for medicore experience.

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Other web-users rate our hotel

  • 2,785 reviews 9.5/10 Location
  • 3,387 reviews 7.6/10 Room
  • 3,527 reviews 7.4/10 Service
  • 100 reviews 4.7/10 WiFi
  • 1,054 reviews 7.2/10 Cleanliness
  • 853 reviews 6.8/10 Breakfast
  • 523 reviews 5.5/10 Value
  • 6 reviews 2.9/10 Beach

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