Mövenpick Bursa Hotel and Thermal Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 1,121 reviews

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Description

Hotel extras

  • Healty Life Wellness & Spa Center ( Thermal Turkish Bath and Thermal Indoor Pool)

  • Mövenpick Hotel & Thermal Spa Bursa located in the center of the city

  • Close to shopping malls.

  • Walking distance to the Cultural Park.

Our accommodation(s)

Hotel location

Mövenpick Bursa Hotel and Thermal Spa

Cekirge Cad. No:81, Osmangazi, 16104
16104 BURSA
Turkey

GPS:40.197112, 29.037818

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,121 reviews

TripAdvisor Rating  4.5/5  398 reviews

Certificate of excellence 2023

Location not that happening, but staff was 100% great and make up for it, every1 was so helpfuland friendly, and great,

Customer review rating 4.0/5

Faizal Couples - Confirmed reviews ALL

The staff will say all very friendly, very good with information, the spa staff, the manager, reception, kitchen etc, was all good. I Impress with the service, maybe next time should have shuttle service, as hotel location is off the prime area..

Dear Mohamed Faizal M., We very much appreciate your comments regarding your stay at the Mövenpick Bursa Hotel and Thermal Spa. It is always a pleasure to receive positive feedback.We will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Lovely stay in Bursa

TripAdvisor rating 5.0/5

OzTonto TripAdvisor review

Stayed as part of a group tour. Enjoyed a delicious dinner and a couple of margaritas in the rooftop restaurant with a lovely view across Bursa. Service was friendly and efficient. The room was spacious, clean and comfortable. Complimentary water provided. Would highly recommend.

Dear OzTonto, We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Thermal Spa Bursa. First of all we are very happy to be able to host you in our hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with our team, we hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Mövenpick Hotel & Thermal Spa Bursa. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Take SPA out of the title

Customer review rating 0.5/5

Gulsay Families - Confirmed reviews ALL

I choose this hotel due to health reasons, what a mistakeThe hotel is nice, the rooms are big and spacious. Most of the staff are very helpful and accommodating. I booked this hotel for the Spa, staff are rude and unhelpful, no ATTENTION GIVEN, NO service offered or provided. The SPA smells, most areas need a refurbishment and new friendly, welcoming SPA staff. Even the cleaner asked me to take my mug back up stairs with me, and the Hot-spring pool has rust in it. The hotel its self looks nice and the rest of the staff were great however, I caused some damage to an already damaged old carpet, and was charged 7.000tl for the honesty. (the carpet was already burned before me) One evening, I decided to go up to the terrace, that has an amazing view and looks so magical in the night. I asked the waiter for nargile. Unfortunately, I was told that there weren't any nergile, due to it being out of peak season! Anyways, I come from a tourism background, I worked in Sultan Ahmet, Taksim and Besiktas, Please do us all a favour and take the SPA part out of the name. I will not be going back.. Do I recommend? HELL NO

Dear Gulsay D., Thank you very much for your comments about your stay at Mövenpick Hotel & Thermal Spa Bursa. First of all, we are very happy to host you in our hotel. Please accept our sincere apologies for not meeting your expectations in some respects. As a result of our conversation with the team members regarding the negative experience you had, we would like to state that; According to our hotel rules, it is not appropriate to keep porcelain or glass products in the wet area in case they break. We would also like to point out that the traces you see in our pool are not rust or stains, but the sulfur in the thermal water. Regarding the carpet, you reported the burns on the edge of the carpet and mirror frame to the reception and asked for the fee to be calculated. I would like to regret to inform you that hookah service is not currently available in our Roof Restaurant. We would like to thank you once again for the time you have taken to express your thoughts, and we would like to point out that your feedback is extremely valuable for the development of our work to continuously improve the quality of our services. We will be happy to host you again at our hotel on your next trip. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

nice atmosphere and good service

TripAdvisor rating 5.0/5

Taha yiğit Ç Friends getaway - TripAdvisor review

I visit Big Chef sometimes. The restourant's service is wery fast, the atmosphere is wery nice.price is slightly above average. The menu is diverse and quite delicous. My favorite dish on the menu is grilled squid. I recommend it to everyone. it is a must go locaiton. it is in bursa

Excellent Service

Customer review rating 5.0/5

M E. Couples - Confirmed reviews ALL

We had a pleasant stay, the staff were most helpful and friendly

Dear Muhammet E., We are thrilled to hear that you enjoyed your stay with us and that our team members managed to brighten your stay. Thank you for you kind words towards our team members, they mean a lot to us as our efforts and dedication are being recognised. We are looking forward to welcoming you again in the future! Sincerely, Mövenpick Hotel & Thermal Spa Bursa

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Other web-users rate our hotel

  • 283 reviews 8.8/10 Location
  • 523 reviews 8.2/10 Room
  • 693 reviews 9/10 Service
  • 15 reviews 3.5/10 WiFi
  • 279 reviews 8.8/10 Cleanliness
  • 272 reviews 7/10 Comfort
  • 214 reviews 7.8/10 Breakfast
  • 179 reviews 8.5/10 Food

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