Fairmont St Andrews - Scotland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,657 reviews

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Description

Hotel extras

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

Our accommodation(s)

Hotel location

Fairmont St Andrews - Scotland

ST ANDREWS
KY16 8PN ST ANDREWS
United Kingdom

GPS:56.3203, -2.7308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,657 reviews

TripAdvisor Rating  4.5/5  5,186 reviews

Certificate of excellence 2023

We enjoyed our stay it was just a few small things that should have been better

TripAdvisor rating 3.0/5

Michael R TripAdvisor review

I just think when you go to a 5star hotel you expect the little things to be great and I just thought they were lacking in this department ie having cold plates out for hot food at breakfast and having a dirty knife on our table!

Knackered after 7 holes

TripAdvisor rating 1.0/5

Steve R TripAdvisor review

Course in poor condition as a result of heavy rain. As a result buggies had to stick to the cart path. Unfortunately none told me that for most of the holes you cant even see the fairway, never mind your ball. As a result, I probably did more walking than the guys I was playing with, who were using their trolleys. This was a big problem as I am disabled and can not walk very far at all. After 7 holes I was shattered at which point the Marshall, Gordon, took pity on me and arranged for my buggy to be allowed on the course. Why was this not done from the beginning? When I asked? A very uncomfortable day which was not made any better when the course manager told me he couldn't redesign the course for me. I will not be back.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Enjoyable stay in a lovely location. Disappointed the sports simulator was out order for the duration of our stay and frustrating that no one was tending the sports bar on our second evening. Overall the staff were great!

Customer review rating 2.5/5

Jo C. Families - Confirmed reviews ALL

Disappointed that pool times were booked up when we wanted to go. Also disappointed golf simulator not working and golf workshop not on..it was for these facilities we booked and didn’t realise couldn’t use!

Dear Mr & Mrs C., Thank you for taking the time to tell us about your experience at the Fairmont St Andrews - Scotland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am terribly sorry that there was not any suitable pool times during your stay with us. During busy periods we operate a booking system to prevent overcrowding in the pool and I am sorry you were not aware of this. My apologies also that the simulator was out of order this issue was unfortunately outwith our control and we worked to get this operational as quickly as possible. We were also unable to operate the golf workshops due to the unusually high rain fall. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT Fairmont St Andrews St Andrews Fife, KY16 8PN T +4… 001 le… fairmont.com | standrewsbay.com Think before you print. Help us reduce our environmental impact.

Great stay

Customer review rating 5.0/5

Kenny M. Families - Confirmed reviews ALL

Really nice stay in a lovely family room

Dear Mr M., We very much appreciate your comments regarding your stay at the Fairmont St Andrews - Scotland. I am delighted that you enjoyed your stay with us. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope we will have the pleasure of welcoming you back again in the future. Kind Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT Fairmont St Andrews St Andrews Fife, KY16 8PN T +4… 001 le… fairmont.com | standrewsbay.com Think before you print. Help us reduce our environmental impact.

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Other web-users rate our hotel

  • 396 reviews 8.9/10 Location
  • 1,225 reviews 7.5/10 Room
  • 1,610 reviews 7.8/10 Service
  • 772 reviews 5.8/10 Food
  • 565 reviews 8.3/10 Breakfast
  • 344 reviews 5.3/10 Cleanliness
  • 285 reviews 4.4/10 Bar
  • 283 reviews 4.1/10 Value

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