Mercure Bangkok Sukhumvit 11 4 stars

Customer review rating (ALL Rating) 4.6/5 1,059 reviews

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Description

Hotel extras

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

Our accommodation(s)

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Hotel location

Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11, Nana, Khlongtoey
10110 BANGKOK
Thailand

GPS:13.742845, 100.556872

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,059 reviews

TripAdvisor Rating  4.5/5  1,683 reviews

Certificate of excellence 2023

First class service.

TripAdvisor rating 5.0/5

Mel G TripAdvisor review

From the moment we stepped out of our taxi the hotel looked after us. The staff were all, friendly, helpful and professional. We booked the privilege access rooms and they were luxurious, the most comfortable bed I have ever slept in. I would love to know where I can buy the same mattress. 😊 Free daily cocktails for 2 hours with a selection of light bites, was a lovely added extra, as was the high tea, although we weren’t at the hotel for the times it was served between. The staff on the 16th floor were especially lovely, really first class loveliness and so attentive All in all our stay was all round faultless. We will pass on the positive review and we will he back. Thank you for making our stay so perfect

Excellent

Customer review rating 5.0/5

Ruki P. Business - Confirmed reviews ALL

Great staff very friendly

Dear Ruki P., Thank you for your kind words regarding our friendly staff. We are delighted to hear that you had an excellent experience with us. At Mercure Bangkok Sukhumvit 11, we strive to provide exceptional service to all our guests. Your feedback motivates us to continue delivering the highest standards of hospitality. We look forward to welcoming you back soon. Best regards, Apiradee Choojiew, Front Office Manager

Good location

Customer review rating 4.0/5

Tony Friends - Confirmed reviews ALL

Stayed 4 nights, good location

Dear Tony, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our hotel's prime location during your 4-night stay. At Mercure Bangkok Sukhumvit 11, we strive to provide a convenient and comfortable experience for all our guests. Should you plan another visit, we look forward to welcoming you back. Warm regards, Apiradee Choojiew, Front Office Manager

Great location and friendly staff

Customer review rating 4.5/5

Allen A. Families - Confirmed reviews ALL

We always comeback to Mercure Soi 11 as we enjoy the friendly staff and hospitality. The location is perfect. Although it is a busy street at the atmosphere is terrific you cannot hear this in your room and you can sleep peacefully in a very comfortable bed. If there is anything I can pick on is our shower had no pressure. The water was a good temperature however it was just a sprinkle. Overall 9/10 and we will be coming back very soon. Thank you.

Dear Allen A, Thank you for choosing Mercure Bangkok Sukhumvit 11 and for taking the time to share your experience. We are delighted to hear that you enjoyed our great location and the friendly staff that made your stay memorable. It is wonderful to know that you find our atmosphere terrific and the comfortable bed provided you with a peaceful night's sleep. At Mercure, guest satisfaction is our top priority, and we appreciate your feedback regarding the shower pressure. Your comment has been duly noted, and we will address this matter accordingly to ensure a more enjoyable experience for our valued guests. We are thrilled to hear that you rated us 9/10 and that you are planning to return soon. We look forward to welcoming you back and providing you with another exceptional stay. Thank you once again for your kind words. Warm regards, Apiradee Choojiew, Front Office Manager

Great location and comfortable. Good amenities and breakfast.

Customer review rating 5.0/5

Andrew Y. Solo - Confirmed reviews ALL

I stayed 5 nights and had a pleasant experience. The gym is great and the breakfast buffet was tasty. Overall the beds were extremely comfortable and the location is right near the hotspots of soi 11.

Dear Andrew Y, Thank you for sharing your positive feedback! We are delighted to hear that you enjoyed our great location, comfortable beds, good amenities, and tasty breakfast buffet. It's fantastic to know that you had a pleasant experience during your 5-night stay, and that you found our gym to be great. We are thrilled that you appreciated our proximity to the hotspots of Soi 11. Warm regards Apiradee Choojiew, Front Office Manager

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Other web-users rate our hotel

  • 987 reviews 9.2/10 Location
  • 1,074 reviews 8.5/10 Room
  • 1,079 reviews 9/10 Service
  • 27 reviews 7.3/10 WiFi
  • 637 reviews 8.1/10 Comfort
  • 608 reviews 8.6/10 Breakfast
  • 409 reviews 8.7/10 Cleanliness
  • 203 reviews 9.3/10 Pool

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