Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 2,389 reviews

Mercure Krakow Stare Miasto - Image 1
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Pawia 18 B, 31154 Krakow, Poland

Description

Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

Our accommodation(s)

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

GPS:50.066754, 19.944759

Telephone
Fax +48 12 225 11 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,389 reviews

TripAdvisor Rating  4.5/5  1,819 reviews

Certificate of excellence 2023

Excellent stay

Customer review rating 5.0/5

Simon J. Business - Confirmed reviews ALL

Very clean, comfortable, affordable hotel in an excellent location. Helpful and friendly staff too.

The best bacon!

TripAdvisor rating 4.0/5

Sarah C TripAdvisor review

Location is very good, right across the train station and a big shopping mall. Room is spacious, clean and comfortable. Breakfast buffet has a wide selection, including a good variety of fruits. Bacon was the best, cooked as you order. Staff could smile more though. The hotel's tradition of giving pretzel to guests checking out is a nice touch.

enchanting stay

Customer review rating 5.0/5

M. Couples - Confirmed reviews ALL

Great place near the cathedral. The place is absolutely great, the rooms are top notch, the bedding and furnishings of excellent quality. Impeccable welcome and service.

Dear M., Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, The Mercure Krakow Old Town Team

Fantastic location and great service.

TripAdvisor rating 5.0/5

Lewis B Families - TripAdvisor review

The hotel is located across from the train station, which is also attached to a huge shopping mall. One can literally walk out of the hotel and be on a tram/bus to most locations within the city. The hotel is also a 5-10 minute walk from the old town. Regarding the service at the hotel, it is lovely. The rooms are tidy and have plenty of amenities in them. The restaurant/cafe is good and reasonably priced and the staff that work there are very friendly and helpful. Thank you for your hospitality.

Amazing stay

Customer review rating 5.0/5

Md B. Families - Confirmed reviews ALL

We got everything we needed from a hotel: excellent location, facilties and services from friendly staff. Made our Krakow visit even more memorable.

Dear Marlo, Thank you for sharing your feedback with us. We are thrilled to hear that you had an amazing stay at our hotel and that we were able to meet all your needs during your visit to Krakow. Providing excellent service in a convenient location is our top priority, and we're delighted that we could contribute to making your trip even more memorable. We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Best regards, Anastasiia Snizhko Guest Experience Specialist

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Other web-users rate our hotel

  • 1,495 reviews 9.8/10 Location
  • 1,297 reviews 9/10 Room
  • 1,701 reviews 9.7/10 Service
  • 24 reviews 8.9/10 WiFi
  • 873 reviews 9.4/10 Breakfast
  • 595 reviews 9.4/10 Food
  • 586 reviews 9.5/10 Cleanliness
  • 549 reviews 8.3/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.