Sofitel Singapore Sentosa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.0/5 4,670 reviews

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Description

Hotel extras

  • Tranquil sanctuary amidst lush greenery and panoramic sea view

  • Culinary delights bound to tempt the appetite & tease the palate

Our accommodation(s)

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Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road, Sentosa
099891 SINGAPORE
Singapore

GPS:1.24517, 103.827905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  4,670 reviews

TripAdvisor Rating  4.5/5  6,662 reviews

Certificate of excellence 2023

Godd experience

TripAdvisor rating 5.0/5

Camper30403321272 TripAdvisor review

The food and waiters were Perfect!! I like the mozzarella pizza and TWG's English break fast tea most.And all waiters were very kind and friendly!!!!!Especially forMr.Mani♡He was hospitable to customers.I had a nice dinner at there!!!!

2 Princesses Staycation

TripAdvisor rating 5.0/5

KKChia Families - TripAdvisor review

We enjoyed our stay in Sofitel Sentosa from 14-17 March, 2024. Especially our 2 Princesses (Granddaughters). The management and staff were great. They were attentive, always remembered our needs and fulfilled our requests. The pool was relax, 2 restaurants (The Cliff and Kwee Zeen) food excellent and Lebar drinks(Cocktails) was amazing. Excellent services, caring, friendly and warmth. We would highly recommend the resort. Specially thanks to the unique people!!! F & B: Michael, Peter Reservation: Justin Housekeeping: Vivian and staff Front Office: Benny, Jayden, Specially, sherilyn The Cliff: Mani, Alson, Rey, Emma Concierge: Jack, Rai, Hafiz, Allan, Omar Pool: Eidel Kwee Zeen: Albert, Michelle, Ivy Lebar: Anthony, Aron, Douglas, Meimi, Jesse, Musician Room Service: Tony GRO: Ann

Bonjour KKChia, Thank you for sharing your wonderful review following your stay at Sofitel Singapore Sentosa Resort & Spa. We are delighted to hear that you and your princesses had an enjoyable stay with us. It brings us immense joy to know that our Ambassadors provided attentive and personalised service throughout your stay, ensuring your needs were met and your requests fulfilled. We are pleased that you found our pool relaxing and enjoyed the excellent food at The Cliff and Kwee Zeen, as well as the amazing cocktails at LeBar. We truly appreciate your special mentions of our team members who contributed to making your stay memorable, including Michael, Peter, Justin, Vivian, Benny, Jayden, Sherilyn, Mani, Alson, Rey, Emma, Jack, Rai, Hafiz, Allan, Omar, Eidel, Albert, Michelle, Ivy, Anthony, Aron, Douglas, Meimi, Jesse, and Tony. Each of them embodies our commitment to providing Magnifique service to our guests. We are grateful for your recommendation and look forward to welcoming you and your princesses back for another memorable stay at Sofitel Sentosa. Warm regards, Benny Wong Rooms Division Manager

Great staff and amenities

TripAdvisor rating 5.0/5

Madfish56 Families - TripAdvisor review

On arrival we were met by Steven at the front door. He has been at the hotel for 20 plus years and has always been a pleasure to have his help. He used to be the shuttle bus driver for many of our earlier trips At breakfast we were met by Peter. What an absolute pleasure to have him look after us during our stay. Farah was also very helpful and so good with our grandchildren. For Dinner each night Michelle and Albert were so good Our evening drinks were always a great finish with Miemi looking after us During the day the massive pool kept all the family entertained. The two children can now swim after spending 7 days in the pool. Make sure you have sunscreen on as the sun can burn To get off the island there is a shuttle bus that leaves every 30 minutes and goes to Vivo City. We all have had a great holiday and our thanks go to all the staff We will be back

Bonjour Madfish56, Thank you for choosing Sofitel Singapore Sentosa Resort & Spa for your recent holiday. We are delighted to hear that our Ambassadors made your stay memorable. Our long-standing Ambassadors, such as Steven, exemplify our commitment to providing consistent and excellent service. Your feedback means a lot to us, and we look forward to welcoming you back for another Magnifique holiday in the future. Warm regards, Benny Wong Rooms Division Manager

Excellent customer service

TripAdvisor rating 5.0/5

Fadzillah A Families - TripAdvisor review

Went to The Cliff (restaurant) for lunch. Service by Rey and Mani was impeccable and we couldn’t ask for more. They were attentive all the time and were very quick to come to assist us throughout lunch. We had a scallop starter, a meat lover’s pizza, and the sea bass. Very satisfied with the experience at The Cliff

Bonjour Fadzillah A, Thank you for sharing your experience at The Cliff at Sofitel Singapore Sentosa Resort & Spa. At Sofitel, we are committed to delivering Magnifique experiences, and we are delighted that our Ambassadors made a difference. We look forward to welcoming you back again soon. Warm regards, Benny Wong Rooms Division Manager

Great experience

Customer review rating 4.0/5

Zj G. Solo - Confirmed reviews ALL

The whole entire place really makes it feel so relax stress free really love this place however the only cons is the parking is very far and it has no maintenance.

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