Novotel Taiping Perak 4 stars

Customer review rating (ALL Rating) 4.5/5 1,764 reviews

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Description

Hotel extras

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Our accommodation(s)

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Hotel location

Novotel Taiping Perak

No 1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malaysia

GPS:4.85017, 100.7429

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Non contractual photo

Enjoy an interactive dining experience. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,764 reviews

TripAdvisor Rating  4.5/5  375 reviews

Certificate of excellence 2023

Worst hotel in taiping.

TripAdvisor rating 1.0/5

leontK2336GD TripAdvisor review

I booked 2 room (11/4-12/4) and this the services and attitude given by the staff. 1) The front receptionist staff services and attitude is so bad and un professional. 2) When asked for additional towel, the receptionist send me one dirty towel with foot stains on it. When informed then not even apologised for it. 3) When asked for additional bottle they said not only one bottle allow, need wait until finish the 2 bottle given only then allow to give additional. 4) The room card was blocked 10min before enter to the room, worst not even informed during the checkin time. Even a 2 star hotel also asked during checkin when would like to checked out. When asked for explanation the receptionist n the Asst Manger “Ms Aida” showed me an angry face and not even to plan to explain, she just stand beside the counter and shown the angry to customer. I guess this is the service level training given by the Novotel higher level management “show an angry face to their customer”. 5) When asked for the duty manager the receptionist just revert not in on leave. 6) The lift services, from 3 lift down to 2 lift during peak session. This hotel is the worst hotel I ever stayed.

Good location.

Customer review rating 3.5/5

Jwc Couples - Confirmed reviews ALL

Close to hawker centres and restaurants.

Generally ok

Customer review rating 4.5/5

Bh O. Families - Confirmed reviews ALL

Happy with the cleanliness, at least i can have a good sleep here.

Good bed, clean room, wonderful fresh fragrance in the lobby

Customer review rating 4.5/5

Jt Couples - Confirmed reviews ALL

Good housekeeping, 9 out of 10 staff members smiled & were welcoming through out our stay. Swimming pool looked dirty/not maintained so we did not use it. That is the only reason I only gave the hotel a 9

Good stay.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good stay as usual.

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Other web-users rate our hotel

  • 1,430 reviews 9.4/10 Location
  • 1,714 reviews 8.4/10 Room
  • 1,314 reviews 8.5/10 Service
  • 68 reviews 3.3/10 WiFi
  • 1,002 reviews 8.3/10 Cleanliness
  • 552 reviews 8.9/10 Breakfast
  • 417 reviews 8.2/10 Food
  • 229 reviews 8.5/10 Vibe

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