Mercure Florence Center 4 stars

Customer review rating (ALL Rating) 4.5/5 888 reviews

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Description

Hotel extras

  • 4-minute walk to Santa Maria Novella Train Station

  • 8-minute walk to Piazza del Duomo and Cathedral of Santa Maria del Fiore

  • Large private courtyard for soft lounge events; available in summer

  • Spacious rooms with air-conditioning, some with balconies

  • Paid parking near the hotel with ZTL license plate registration service

Our accommodation(s)

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R
50123 FLORENCE
Italy

GPS:43.776466, 11.250824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

CAFFÈ APOLLO

After a day exploring Florence, our Caffè Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  888 reviews

TripAdvisor Rating  4.0/5  1,270 reviews

A lovely stay

Customer review rating 5.0/5

Martin Business - Confirmed reviews ALL

The staff at the front desk was incredibly friendly and helpful. They made there excellent hotel welcoming and helpful.

Dear Guest, Thank you for this 100% after your stay at our hotel. We are very delighted to read these words of appreciations regarding the service of the Team. Our greatest goal indeed is to make our guests feel welcome and at home and it is a pleasure being always willing to help. We would be happy to see you again for another pleasant stay! Best regards, Guest Relation Agent

Excellent location, friendly staff

Customer review rating 5.0/5

Michael Solo - Confirmed reviews ALL

I have stayed there twice before and it is the only place I choose to stay when in Florence. Perfect location and clean, large rooms.

Dear Guest, We are very happy to receive such a great feedback like yours, thank you for having shared it! All the Team will be glad to know that you always choose our hotel for your days in Florence. This is the guarantee that we always put our best commitment in this job and that we continously try to do more and more. We hope to have you again as our pleasant guest! Sincerely, Guest Relation Agent

Great stay

Customer review rating 5.0/5

Konstantinos Couples - Confirmed reviews ALL

Probably the best Accor hotel I have ever visited. Very helpful and friendly staff, well located near the central station and the city centre. Our room was very comfortable and was being cleaned every day.

Dear Guest, Thank you for this 100%! We are flattered to read your comments of appreciations regarding the service of the Team and the cleanliness of the rooms. Receiving these types of compliments, especially from a valued member, is a great reward for all us. Do not hesitate to come back, we will be waiting for you! Best regards, Guest Relation Agent

Well located hotel

Customer review rating 4.5/5

Ls L. Business - Confirmed reviews ALL

Modern hotel located very near train station, I got upgraded as I am Gold member, the room is spacious and clean, with modern designs. Breakfast is typical cold breakfast, not so much of variety.

Dear Guest, Thank you for choosing Mercure Firenze Centro for your recent stay. It is a pleasure to know that you appreciated our hotel's location and the upgrade we offered you being a valued member for us. We wish to inform you that we have also taken your feedback regarding the breakfast variety and it will be taken into consideration, in order to improve this kind of service. We hope to welcome you back in the future. Best regards, Guest Relation Agent

Great hotel choice in Florence

Customer review rating 5.0/5

Bruce K. Couples - Confirmed reviews ALL

Mercure Firenze Centro is less than a 5 minute walk from the trian station and the Mercado Central which is a great dining and food shopping destination adn just a short walk from the majpr sites in Florence. Super friendly staff and comfortable rooms. Reasonably priced. Highly recommended.

Dear Guest, Thank you for review after your stay at Mercure Firenze Centro. We are flattered to receiving such excellent comments like yours on our Team and rooms and we are happy to know that you consider our hotel a strategic place where is possible to start visiting the major sites of Florence. We hope to welcome you again! Sincerely, Guest Relation Agent

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Other web-users rate our hotel

  • 607 reviews 9.6/10 Location
  • 584 reviews 8.1/10 Room
  • 550 reviews 9.3/10 Service
  • 16 reviews 2.9/10 WiFi
  • 327 reviews 8/10 Comfort
  • 231 reviews 7/10 Cleanliness
  • 219 reviews 5.9/10 Breakfast
  • 109 reviews 9.2/10 Vibe

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