Grand Mercure Sao Paulo Vila Olímpia 5 stars

Customer review rating (ALL Rating) 4.5/5 2,144 reviews

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Rua Olimpiadas 205, 04551 000 SÃO PAULO, Brazil

Description

Hotel extras

  • Renovated, spacious, upscale rooms. 49" Smart TDS w/ streaming channels

  • CipóRestô restaurant with outdoor balcony and Brazilian cuisine

  • Corporate and social event spaces with capacity for up to 600 people

  • Nearby hospitals and clinics: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Hotel with helipad located 10 min from Congonhas Airport - SP

Our accommodation(s)

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Hotel location

Grand Mercure Sao Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 SÃO PAULO
Brazil

GPS:-23.59563, -46.6845

Telephone
Fax +55 11 2161-4949

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,144 reviews

TripAdvisor Rating  4.0/5  1,327 reviews

Certificate of excellence 2023

I love this!!

TripAdvisor rating 5.0/5

Griffin S TripAdvisor review

I just love this hotel and the people here! They are such an amazing team, everyone! Fernanda from front desk it’s a very sweet person and always lovely with us. The restaurant is also perfect, specially the drinks. Thank you very much for everything! #united

Nice stay

Customer review rating 5.0/5

Carmen Business - Confirmed reviews ALL

Great hotel, fabulous shower with great water pressure and amenities.

great place to stay in SP

Customer review rating 5.0/5

Katherine B. Couples - Confirmed reviews ALL

excellente service ! location fantastic

Olá Katherine, Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Ficamos felizes que tenha tido uma excelente estada conosco! Esperamos seu retorno em breve. Erick Franco Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

Great breakfast

Customer review rating 4.0/5

Cibele Business - Confirmed reviews ALL

Hotel is well located, parking was efficient, the fridge was turned off when I arrived but this was quickly resolved. I decided to order Room Service for dinner and it took too long! More than 1h30, I was starving! Food is very good, breakfast was amazing. I would stay there again but would have dinner somewhere else.

Olá, Cibele! Gostaria de agradecer por compartilhar sua experiência recente em nosso hotel. Fico feliz em saber que você considerou nossa localização conveniente e teve uma boa experiência com nosso estacionamento. Peço desculpas pelo inconveniente causado pelo desligamento da geladeira à sua chegada, mas que ótimo em saber que isso foi rapidamente resolvido para você. No entanto, lamento sinceramente pelo atraso que você enfrentou com o serviço de quarto para o jantar. Entendo que esperar mais de 1 hora e 30 minutos por sua refeição é inaceitável, especialmente quando se está com fome. Irei abordar essa questão com nossa equipe para garantir que tais atrasos não ocorram no futuro. Por outro lado, é muito bom saber que você apreciou a qualidade de nossa comida e considerou o café da manhã incrível! É tudo feito com muito carinho! Agradeço seus gentis elogios e fico contente em saber que você consideraria se hospedar conosco novamente no futuro. Levamos todo o feedback a sério e utilizarei os seus como uma oportunidade para melhorar nossos serviços. Espero que volte em breve para uma experiência ainda melhor! Julia Lencina Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

Good

Customer review rating 4.0/5

Elizabeth Business - Confirmed reviews ALL

Hotel staff is very efficient

Dear Elizabeth, Grand Mercure is thankful for your comments. Our team is happy to know that you had a pleasant stay with us, in your Brazilian home! We are looking forward to welcome you back soon! Julia Lencina Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

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Other web-users rate our hotel

  • 333 reviews 9.7/10 Location
  • 744 reviews 7.1/10 Room
  • 877 reviews 8.6/10 Service
  • 22 reviews 7.1/10 WiFi
  • 397 reviews 9.2/10 Breakfast
  • 242 reviews 7.6/10 Cleanliness
  • 200 reviews 7.9/10 Food
  • 195 reviews 6.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.