Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 408 reviews

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Mercure Darlington Kings Hotel - Image 1
Mercure Darlington Kings Hotel - Image 2
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9 - 12 Priestgate, DL1 1NW DARLINGTON, United Kingdom

Description

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Telephone
Fax 1325382006

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  408 reviews

TripAdvisor Rating  4.0/5  1,132 reviews

Average

TripAdvisor rating 3.0/5

Flyer04389972270 TripAdvisor review

Was here with some friends before heading out for evening meal lass on bar was more bothered about talking to friends than serving a guest breakfast was not nice heard some one moaning about cooking my poached eggs Room was OK bed comfy

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry about the staff this will be investigated At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. We hope to see you again soon Sincerely, Management

Not nice staff lovely but hotel so tired 😪

TripAdvisor rating 1.0/5

Lucmick TripAdvisor review

Oh dear I wish I had read the reviews ! Absolutely not what you expect from mercure and no way that many stars, it’s more like a budget B&B however the rooms are not clean nor is the property the restaurant has 5 choices of ready meals that are no doubt microwaved. I don’t know what to say just avoid

hank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that we fell short for you, At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Incredibly Friendly & Attentive Staff

Customer review rating 5.0/5

David R. Friends - Confirmed reviews ALL

I stayed at the Mercure Darlington as part of the Duelling Weapons Symposium, and the staff who worked the meal for the evening were incredibly open and friendly and extremely helpful and made it a lovely evening had by everyone!

Dear David R., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Well located. Parking tight. Room average

Customer review rating 3.0/5

Biggeordie Families - Confirmed reviews ALL

Located in the center of Darlington. Dedicated car park small & spaces tight (especially when someone parks their Range Rover across the line). Room okay, but bathroom fan didn’t work & was above the ballroom, so noisy until midnight. Room tidied daily (becoming rare these days) & staff friendly and helpful.

Dear Cliff D., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Gem of a stay

Customer review rating 4.0/5

Kc Couples - Confirmed reviews ALL

Lovely spacious equipped room, which we’ve not had on previous stays. Clean and housekeeping were very attentive. Only gripe was that it had a joining room to our room and you could hear everything. Ideal for families but not when you’re not.

Dear Kevin C., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

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Other web-users rate our hotel

  • 468 reviews 8.7/10 Location
  • 698 reviews 6/10 Room
  • 603 reviews 8.6/10 Service
  • 9 reviews 6.8/10 WiFi
  • 306 reviews 6.7/10 Cleanliness
  • 301 reviews 5.3/10 Comfort
  • 272 reviews 5.2/10 Breakfast
  • 255 reviews 4.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.