Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 404 reviews

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Description

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  404 reviews

TripAdvisor Rating  4.0/5  1,133 reviews

Not good at all.

TripAdvisor rating 1.0/5

marksZ7755XP TripAdvisor review

It’s a good job my employer paid for this or I would be asking for a refund. Room on third floor but lift only took us as far as second, and then I had to walk around a maze to find my room. The bed was awful and the shower was awful, only mildly warm and very low pressure. Breakfast too was shocking, only sausages on buffet for ten minutes, and by the time the bacon and hash browns arrived, I’d had enough of waiting so left it. Excellent wi-fi though.

Just what I needed.

Customer review rating 3.5/5

Chris P. Solo - Confirmed reviews ALL

Was looking for somewhere for just the one night, in a reasonable location and for a reasonable price. Other than the hot water having trouble heating up, the room provided everything I needed.

Dear Chris P., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Average

TripAdvisor rating 3.0/5

Flyer04389972270 TripAdvisor review

Was here with some friends before heading out for evening meal lass on bar was more bothered about talking to friends than serving a guest breakfast was not nice heard some one moaning about cooking my poached eggs Room was OK bed comfy

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry about the staff this will be investigated At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. We hope to see you again soon Sincerely, Management

Not nice staff lovely but hotel so tired 😪

TripAdvisor rating 1.0/5

Lucmick TripAdvisor review

Oh dear I wish I had read the reviews ! Absolutely not what you expect from mercure and no way that many stars, it’s more like a budget B&B however the rooms are not clean nor is the property the restaurant has 5 choices of ready meals that are no doubt microwaved. I don’t know what to say just avoid

hank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that we fell short for you, At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Incredibly Friendly & Attentive Staff

Customer review rating 5.0/5

David R. Friends - Confirmed reviews ALL

I stayed at the Mercure Darlington as part of the Duelling Weapons Symposium, and the staff who worked the meal for the evening were incredibly open and friendly and extremely helpful and made it a lovely evening had by everyone!

Dear David R., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

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Other web-users rate our hotel

  • 472 reviews 8.6/10 Location
  • 702 reviews 5.9/10 Room
  • 607 reviews 8.6/10 Service
  • 9 reviews 6.8/10 WiFi
  • 308 reviews 6.7/10 Cleanliness
  • 307 reviews 5.2/10 Comfort
  • 275 reviews 5.2/10 Breakfast
  • 256 reviews 4.3/10 Food

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