Mercure Charlestown 4 stars

Customer review rating (ALL Rating) 4.3/5 916 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certified

  • Swimming pool

  • Parking available

  • Early check-in/late check-out available

  • On-site dining option, Madison Kitchen + Bar

Our accommodation(s)

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Hotel location

Mercure Charlestown

109 Madison Drive
2290 CHARLESTOWN
Australia

GPS:-32.955011, 151.704792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MADISON KITCHEN + BAR

Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  916 reviews

TripAdvisor Rating  3.5/5  555 reviews

Disappointing

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Staff were exceptional Unfortunately the room smelt of cigarette and if you opened the fridge there was an awful smell that filled the room. Otherwise ok. Bed comfy enough.

Good hotel if desperate

Customer review rating 2.0/5

Ws Business - Confirmed reviews ALL

Not really worth the price you pay per night, especially when you don’t get any Accor platinum recognition.

Very friendly staff

Customer review rating 5.0/5

Nina O. Solo - Confirmed reviews ALL

The manager at the front desk on Monday evening was very helpful. He changed room for me as the upstairs was not suitable. He helped me with the change of the television channels.

Well located for a quick overnight stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Always a pleasure at Charlestown...over many stays in last five years. Great staff and quick service when needed.

Good stay and location

Customer review rating 5.0/5

Stefan W. Couples - Confirmed reviews ALL

Service and food was excellent

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Other web-users rate our hotel

  • 209 reviews 9/10 Location
  • 649 reviews 6.2/10 Room
  • 592 reviews 9.2/10 Service
  • 23 reviews 3.1/10 WiFi
  • 318 reviews 5.8/10 Cleanliness
  • 259 reviews 8.6/10 Food
  • 152 reviews 9/10 Breakfast
  • 152 reviews 3.9/10 Amenities

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