Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,118 reviews

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Description

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

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Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australia

GPS:-33.810197, 151.00496

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,118 reviews

TripAdvisor Rating  3.5/5  1,352 reviews

Terrible. Nothing like a typical Novotel.

TripAdvisor rating 2.0/5

CountryFloss Business - TripAdvisor review

I stayed here for 4 nights on business but would never stay here again. It felt like a dodgy hotel, not a Novotel! The walls are paper thin and I could hear other guests (who weren’t even being loud) coming and going from their rooms and talking. I am a very deep sleeper but was continually woken by guests coming and going. I had my room cleaned daily but my used coffee mugs were never taken away and replaced with clean ones, and the bin in my bathroom was not emptied once. The air conditioner was extremely loud and made an awful sound every time it needed to adjust to a cooler setting and it rattled like that until the room cooled down, and would ramp up again when the room warmed up. The only positives were that the front desk staff were very professional and friendly, the shower pressure was good and the bed was ok.

Well located. Staff very nice and polite

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I wish bathroom was more clean

Reasonable price overall quality stay & customer service was good.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Had a leak in bathroom so another room was arranged fairly promptly. I enjoyed my stay it was professional and private. Was able to reserve over the phone and pay on arrival was much appreciated.

Great location which will be even better when the trams are running

Customer review rating 4.5/5

Garry K. Couples - Confirmed reviews ALL

Clean spacious room, plenty of room in the bathroom. Apart from the bacon the breakfast was very nice, with fruit, yoghurt, mushrooms and tomatoes.

Dear Garry, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Customer review rating 5.0/5

Zoe H. Families - Confirmed reviews ALL

Everything was great food was nice n staff brilliant

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Other web-users rate our hotel

  • 802 reviews 8.9/10 Location
  • 1,472 reviews 5.1/10 Room
  • 1,084 reviews 7.6/10 Service
  • 23 reviews 6.3/10 WiFi
  • 658 reviews 4.3/10 Comfort
  • 563 reviews 4.7/10 Cleanliness
  • 294 reviews 3.8/10 Amenities
  • 286 reviews 5.4/10 Breakfast

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