Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.9/5 4,144 reviews

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Mercure Brisbane King George Square - Image 1
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Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

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Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  4,144 reviews

TripAdvisor Rating  4.0/5  1,405 reviews

Carpark issue

Customer review rating 4.0/5

Jodi Business - Confirmed reviews ALL

i was not impressed with the fact that your carpark was full and i was expected to park somewhere else when i book at your hotel knowing you have a carpark on site - otherwise i would have booked somewhere else. i will say that the Andrew (i think his name was) helped me and parked me in your driveway so he fixed it to a degreee i was satisfied

Needs Improvement

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

unfortunately i was disappointed with my stay. Room - on entry smelt stale(carpet?) Mattress - not comfortable Pillows -Not Comfortable Food selection for room service -not enough verity (ordered what i thought was a can/bottle of soft drink & got a glass of watered down lemon drink. Restaurant selection - over priced and verity for dinner & breakfast could use more selections. Our company uses this Hotel and i doubt if i will return.

A great Brisbane base - with just one drawback.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hotel's location is ideal for a first-time tourist in Brisbane - close to the Brisbane CBD shops and attractions, handy to the train network and a short stroll to Southbank. Unexpectedly and unusually, the in-house café and restaurant were terrific - especially the pizzas! Although not advertised, the hotel has a self-service laundry on the 4th floor - although you need cash (4 x Australian 1-dollar coins) to operate the washing machines and dryers. The rooms were dated and looking tired but were nonetheless reasonably spacious and fairly well-appointed.

Excellent location

Customer review rating 4.5/5

Kathy Couples - Confirmed reviews ALL

This hotel is well located for public transport. Airport train is a 400m walk to Central Station, which is also the hub for other train lines. Frequent bus services are in the same street or on the other side of the town hall. Comfortable walk to South Back ( about 1km). There is a popular roof top bar at the hotel. Other reviewers have said that there are tired elements to the hotel that need renovation. Yes, but once renovated the hotel will not be in this price range. We would stay here again.

Dear Kathy, Thank you for your detailed feedback. We're delighted to hear that you found our hotel to be well-located for public transport, making it convenient for your travels around Brisbane. It's wonderful to know that you enjoyed the popular rooftop bar and found our location to be comfortable for exploring nearby attractions like South Bank. We appreciate your understanding regarding the need for renovations and your willingness to stay with us again despite this. Rest assured, we are constantly striving to improve our facilities to provide the best possible experience for our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future! Warm regards, Roshit Manmohan Front Office Manager

Work trip

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The door kept auto locking and unlocking throughout the night which made it difficult to sleep

Dear Ashleigh, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the issue with the door auto-locking and unlocking throughout the night, as well as any disturbance from noise that affected your sleep. Your comfort and rest are important to us, and we regret that we fell short of providing you with a peaceful environment during your work trip. Please rest assured that we will investigate the door issue with our maintenance team to ensure that it is promptly resolved, and we will also address any noise concerns to minimize disturbances for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Roshit Manmohan Front Office Manager

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Other web-users rate our hotel

  • 1,487 reviews 9.1/10 Location
  • 2,532 reviews 4.8/10 Room
  • 2,060 reviews 7.5/10 Service
  • 117 reviews 4.7/10 WiFi
  • 1,016 reviews 3.9/10 Cleanliness
  • 967 reviews 4.2/10 Comfort
  • 607 reviews 3.5/10 Amenities
  • 569 reviews 4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.