Pullman Sydney Hyde Park 5 stars

Customer review rating (ALL Rating) 4.3/5 4,477 reviews

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Pullman Sydney Hyde Park - Image 1
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36 College Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • 10 flexible meeting spaces

  • Situated opposite iconic Hyde Park, in the epicentre of the arts, retail, & business precinct

Our accommodation(s)

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Hotel location

Pullman Sydney Hyde Park

36 College Street
2000 SYDNEY
Australia

GPS:-33.876042, 151.212419

Telephone
Fax +61 2 9361 8599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,477 reviews

TripAdvisor Rating  4.0/5  2,923 reviews

Pullman Hyde Park Sydney.

TripAdvisor rating 4.0/5

Roxanne2010 TripAdvisor review

Check in staff were excellent. Restaurant ordering was confusing. A la carte was suggested when we were given the Pre Set page. When I then asked for the A La Carte menu, the waiting staff did not where it was. THEN our entree and mains were delivered at the same time. Meals were fine and very flavourful and exactly as described in the menus. It was just confusing with the menu recommendations. In the room there were no written instructions with the Nespresso machine were not available. I have no experience with a Nespresso. There was a lack of coffee pods for a room catering for 2 adults. A full sink was there however there was a serious lack of kitchen cleaning supplies - tea towels, cleaning cloths. There was no top sheet on king size bed - European style which is not suitable to Sydney Australian conditions. There was no spare blanket All the pillows on the bed were VERY hard and made of rubber so there was NO flexibility. I would prefer a pillow menu.

Comfortable spacious room and well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The only note i would like to make is that the bed should be made a top sheet as the duvet was too hot

Dear Guest, Thank you for your positive review. We appreciate your feedback regarding the bedding. Rest assured, we have already taken note of this and it will be forwarded to housekeeping team for further reviews. Thank you. We hope to welcome you back soon. Best regards, Peter Wang Assistant Manager

A classic Pullman

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

A classic Pullman experience. Good staff, good bed, good quality breakfast selection, and a nice big, clean room. Exactly what you'd expect from a hotel like this.

Dear Guest, Thank you for your comments regarding your stay at Pullman Sydney Hyde Park! It is always a pleasure to receive positive feedback and I look forward to sharing it with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Peter Wang Assistant Manager

Excellent location and friendly vibe

Customer review rating 4.5/5

Jill Friends - Confirmed reviews ALL

Loved the buffet breakfast each morning and the location was perfect—loved Hyde Park and the proximity to Sydney sites.

Dear Jill, Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us at Pullman Sydney Hyde Park. We are thrilled that you loved the buffet breakfast and found our proximity to Hyde Park and Sydney sites perfect. We look forward to welcoming you back again. Best regards, Peter Wang Assistant Manager

Customer review rating 1.0/5

Michael Business - Confirmed reviews ALL

Hotel is not Pullman standard. It is very run down and no where near the standard of say Pullman on the Park Melbourne. Lifts were broken, service was terrible. I am requesting 10,000 points compensation as the time to get the lifts was not acceptable and my bed and ants on the sheets. i will take this up further with senior Accor Vice President for Asia Pacific.

Dear Michael, We are truly sorry to hear about your disappointing experience at our hotel. We sincerely apologize for the inconvenience caused by the issues with the lifts and the service you received. Rest assured that we take your feedback seriously and will address these concerns internally. Your comfort is our top priority, and we will strive to improve the quality of our services. For further assistance, please feel free to contact us directly. We appreciate your understanding and patience. Best regards, Peter Wang Assistant Manager

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Other web-users rate our hotel

  • 1,930 reviews 9.6/10 Location
  • 2,909 reviews 7.2/10 Room
  • 2,515 reviews 8.2/10 Service
  • 42 reviews 6.5/10 WiFi
  • 1,131 reviews 7.7/10 Comfort
  • 883 reviews 4.9/10 Cleanliness
  • 747 reviews 4.6/10 Amenities
  • 678 reviews 7.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.