ibis Medellin 3 stars

Customer review rating (ALL Rating) 4.3/5 4,049 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Pet-friendly hotel with additional charge

  • Children up to 11 years stay free with parents

  • 15 minutes' drive to the center of Medellin

  • 11-minute drive to the South Terminal

  • Hotel in Medellin near Olaya Herrera Airport

Our accommodation(s)

Hotel location

ibis Medellin

Calle 20 N 44 16
5001000 MEDELLIN
Colombia

GPS:6.224094, -75.573546

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LA TABLE ROUGE

Non contractual photo

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,049 reviews

TripAdvisor Rating  4.0/5  1,391 reviews

MAL SERVICIO

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

MALA ATENCION, NO ME DIERON NI FACTURA, NO HABIA MINI BAR, UNA PELEA PARA QUE ME ATENDIERAN PESIMO

Well located

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

The tv channels never worked.

Buenos días! Reciba un cordial saludo de parte de todo nuestro equipo de trabajo. Primero que todo agradecemos el tiempo que se tomó para responder nuestra encuesta y hacernos saber cómo estuvo su estadía en nuestro Hotel. La satisfacción de nuestros huéspedes es nuestra principal prioridad, y es gratificante saber que nuestro esfuerzo por brindar un servicio y una ubicación de calidad ha sido reconocido. Tenemos muy presente que tenemos una ubicación favorable para transporte, variedad de lugares para disfrutar de la gastronomía, y, además, varios lugares turísticos cercanos, por esta razón agradecemos que haya reconocido esto como uno de nuestros puntos fuertes. Cordialmente, Equipo Ibis Medellín.

Good breakfast, terrible cleanliness, poor customer support

Customer review rating 2.0/5

Gab G. Business - Confirmed reviews ALL

I stayed for 13 nights for a work assignment at Medellín. First night I found a dead cockroach and some hair in the floor near the garbage can. The third day I had to ask for more body soap in the shower soap bottle. The cleaning service was from regular to bad and was easily differentiated due the person assigned that day. It was easy to tell which person was doing the cleaning by the way they left the room. They never left my pajamas folded and very rarely did they leave my shoes in the closet shoemaker, but left them somewhere near the bed or suitcase. Eventually they would put down the towel for the feet and spread out the sheets instead of making the bed. The most serious situation I had was that they lost my towel turban to dry my hair and during the 4 days I made the claim none of the receptionists gave me an answer or did I receive from the hotel any apologies and compensation, as happen in other hotel chains from other countries. Being Ibis Medellin a category hotel, I found it to be lousy customer service and a place I wouldn't go back to. In addition, I mentioned this matter to the Travel Manager of my company.

Good staff and stay

Customer review rating 5.0/5

Jose R. Business - Confirmed reviews ALL

Very friendly staff and great location

good stay.

Customer review rating 4.0/5

Terry H. Couples - Confirmed reviews ALL

it is easy and convenient.

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Other web-users rate our hotel

  • 895 reviews 9.5/10 Location
  • 1,396 reviews 4.5/10 Room
  • 1,764 reviews 7.6/10 Service
  • 72 reviews 4.5/10 WiFi
  • 675 reviews 3.1/10 Comfort
  • 646 reviews 7.4/10 Breakfast
  • 506 reviews 6.1/10 Cleanliness
  • 377 reviews 4.5/10 Value

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