Novotel Bangkok Platinum Pratunam 4 stars

Customer review rating (ALL Rating) 4.2/5 866 reviews

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Description

Hotel extras

  • Within Platinum Mall, close to Central World, Siam Paragon, BTS Chidlom, Siam train stations

  • Rooftop bar and infinity pool with city views

  • International cuisine availble

  • 5 flexible meeting spaces for casual/business purposes.

  • Free WIFI & spacious working and meeting spaces

Our accommodation(s)

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Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.749701, 100.54007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SQUARE RESTAURANT

The Square @ Novotel Bangkok Platinum Pratunam offers a trendy and chilled out dining venue with a large selection of International, Asian and Thai favorites "A la carte" menu, All Day Dining and Family Sunday Brunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  866 reviews

TripAdvisor Rating  4.5/5  6,302 reviews

Certificate of excellence 2023

Epic experience

TripAdvisor rating 5.0/5

Saina S TripAdvisor review

service was super nice, novotel is always my preferred hotel. mi and peachie were of very good help as well! Both of them were very warm and friendly. hotel is very pretty as well, love staying at novotel, location is very good for shopping and a good location as well.

Needs some fixing

TripAdvisor rating 3.0/5

2mumies Families - TripAdvisor review

Our recent stay was not as pleasant as other Novotel stays we have had. Check in was 2pm on the dot not a minute before check in was a fairly easy process and staff spoke English. Not enough seating in the foyer therefore, it made it difficult to remain in the hotel to wait for the room to be prepared. In the room traffic noise was really loud even at great heights we were very surprised how loud it really was. We understand that it is a very busy road below however, if the windows were double glazed it was not working. The room needs some updating the roof leaked from the air conditioner service panel, bathroom had a sticky substance on the wall and around the light switch also on the coffee table. The room needs painting as there were marks on the walls also we checked up above the bed head and there were holes in the wall and paint on the surface of the bed head. Happy hour is advertised in the lifts and in the foyer however, when we attempted to make enquires about happy hour we were given so many responses however, none were correct or little information was known by staff. The positive was breakfast buffet large assortment of food available from an egg station, western and thai selection of foods fresh fruits, bread station and so much more. Linen was lovely and white bathroom towels were large, bathroom accessories were bountiful and the smells were not over powering.

Overall Great Hotel

TripAdvisor rating 4.0/5

Tim-Lanz Couples - TripAdvisor review

The hotel is in a great location, the rooms are clean and spacious. We had a couple of issues, the restaurant, the main came out while we were still eating our starters. One main was wrong so went back the other was just sent back because it was not nice, the mean was really tough fatty (spaghetti bolognaise) - I would not return to the restaurant. The ground floor(main entrance and lifts) are very smelly, air fresher is needed!! I guess this is from the river at the side of the hotel. The pool area is really nice. Once above the 6th floor (check-in) you can’t smell it. Overall I would return here.

Nice staff

TripAdvisor rating 5.0/5

leondy r TripAdvisor review

Thank you for everything. We are apprecited to staying with all of you guys. I really want to say thank you with staff member Ms. Pattiesia Ms. Nina Ms. Anya and Ms. Taew i definately come back agian i a few month hope next time we will meey agian dear

Enjoyable

TripAdvisor rating 5.0/5

David Muliady P TripAdvisor review

The reception named ICE was very beautiful, kind and very helpfull. Help us a lot even though theres a slight language barrier. The hotel vibe was also very clean. First time staying here at novotel, and surely will come back anytime we visit bangkok

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Other web-users rate our hotel

  • 2,020 reviews 9.5/10 Location
  • 1,477 reviews 6.7/10 Room
  • 1,398 reviews 7.7/10 Service
  • 31 reviews 8.2/10 WiFi
  • 680 reviews 6.8/10 Cleanliness
  • 496 reviews 8.2/10 Breakfast

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