Novotel Suites Luxembourg 4 stars

Customer review rating (ALL Rating) 4.7/5 1,054 reviews

Novotel Suites Luxembourg - Image 1
Novotel Suites Luxembourg - Image 2
Novotel Suites Luxembourg - Image 3
Novotel Suites Luxembourg - Image 4
13 Avenue J F Kennedy, Quartier Europeen, 1855 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Fully equipped, inviting suites for maximum comfort

  • Suites that can be converted into meeting spaces

  • Gourmet area offering fresh and prepared dishes

  • 24-hour fitness room

  • In the Luxembourg business district

Our accommodation(s)

Room

Executive Suite with 1 double bed and 1 single bed

  • 3 pers. max
  • 34 m² / 365 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)

Hotel location

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen
1855 LUXEMBOURG
Luxembourg

GPS:49.620333, 6.145167

Telephone
Fax +352 27 04 89 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BOUTIQUE GOURMANDE

Peckish ? Open 24 hours a day, our Gourmet Boutique offers a choice of self-service snacks, meals and drinks. Do not hesitate to taste our "homemade" dishes and treat yourself at any time of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,054 reviews

TripAdvisor Rating  4.0/5  718 reviews

Certificate of excellence 2023

Friendly staff

Customer review rating 4.5/5

Frederik Business - Confirmed reviews ALL

Cosy, spacious rooms and a hearth warming friendly staff make you feel at home.

Dear Frederik, Thank you for taking the time to share your review. It's heartwarming to hear that our spacious rooms and the warmth of our team have contributed to a homely experience during your stay. While we are pleased with your appreciation for our team's efforts, we have noted your sentiment regarding the daily snacks in our executive suites. We are continuously exploring alternatives that align with our sustainable practices while still delivering the exceptional service our guests expect. Your commendations for Raquel, Eva, and the cleaning staff are truly valued, and we look forward to passing along your kind words. Their dedication is a vital part of the Novotel Suites Luxembourg experience. We hope to have the pleasure of welcoming you back in the future. Best regards, Bram Maes, General Manager

Well situated, welcoming hotel

Customer review rating 5.0/5

Noel F. Families - Confirmed reviews ALL

One is made to feel “special” by the very welcoming and professional staff. Everyone of the staff have a friendly smile and nothing is too much trouble. The rooms are spotless and very comfortable. The breakfast has everything one desires to get the day going. I will certainly use this “home from home” very organised accommodation for all my visits to Luxembourg.

Dear Noel, We appreciate that you took the time to share your feedback. We're delighted to hear that your booking was swiftly confirmed and met your expectations. It's our pleasure to ensure a seamless and efficient experience from the very start. Our team, especially Delphine and the front desk staff, are overjoyed by your special mention. Providing a welcoming and professional environment is at the heart of what we strive for, and your acknowledgment is a wonderful affirmation of our efforts. Furthermore, hearing that you found the cleanliness of our facilities to be impeccable is extremely rewarding. Our housekeeping team works diligently to maintain high standards for the comfort and well-being of our guests. We also appreciate your recognition of our sustainable development initiatives. We are committed to making a positive impact and it's encouraging to know that our efforts resonate with our guests. Your expression of the Novotel Suites Luxembourg as a 'home from home' is the highest compliment we could receive. We take great pride in offering a comfortable and organized accommodation that makes our guests feel special and cared for. We look forward to the pleasure of welcoming you back on your next visit. Best wishes, Bram Maes, General Manager

Excellent stay and welcome

Customer review rating 5.0/5

Anne Business - Confirmed reviews ALL

Greatly appreciated the welcoming of the crew! Quiet hotel and tremendous bed!

Dear Anne, Thank you for such a positive review. We are happy you received such courteous and professional service from our team members and that our location was ideal for you. We do regularly review our pricing; however, this does fluctuate depending on demand but we always do our best to remain competitive. We hope to welcome you back. Best wishes, Bram Maes, General Manager

Good stay

Customer review rating 4.5/5

Patrick P. Families - Confirmed reviews ALL

The room was clean and suited our needs. It was also located near relatives that we visited.

Dear Patrick, Thank you for taking the time to share your experience with us. Your appreciation for the cleanliness of our suites and our strategic location near your relatives in Luxembourg is truly encouraging for us. It is a pleasure to know that these aspects contributed positively to your stay. We hope to welcome you back. Best wishes, Bram Maes, General Manager

Well Located but our stay was not good

Customer review rating 2.0/5

Rajender Families - Confirmed reviews ALL

First I would like to say that hotel staff was very friendly and helpful. Everything positive. on the other hand there was something in our room which we are not sure. Me and my wife got allergic to ( Sneezing /Nose blocked). we were not able to sleep at all. We noticed when we go out in lobby or hotel reception , we felt fine and as soon as we come back to room the symptoms started again. My wife condition was so worst that we had to call doctor . Again hotel staff was so helpful calling doctor and have my wife medication.

Dear Rajender, Thank you for sharing your feedback. We are heartened to hear that you found our hotel staff to be friendly and helpful. Our team takes great pride in providing exceptional service, and your acknowledgment is genuinely appreciated. However, we are deeply concerned to learn of your discomfort due to an allergic reaction experienced in the room. We maintain rigorous standards for cleanliness and hygiene, and our housekeeping team is diligent in their duties. Rest assured, we take your health and well-being very seriously. While our windows are designed to remain closed to ensure optimal soundproofing and security, we understand this may have been inconvenient in your situation. We are looking into possible solutions that can balance guest comfort with safety and noise control. We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future. Kind regards, Bram Maes, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 525 reviews 9.2/10 Location
  • 807 reviews 8.6/10 Room
  • 664 reviews 9.4/10 Service
  • 14 reviews 4.7/10 WiFi
  • 393 reviews 8/10 Comfort
  • 311 reviews 7.8/10 Breakfast
  • 275 reviews 9.2/10 Cleanliness
  • 149 reviews 9.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Luxembourg

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.