Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,438 reviews

Best price
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Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
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Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,438 reviews

TripAdvisor Rating  4.5/5  1,525 reviews

Certificate of excellence 2023

Wonderful hotel

TripAdvisor rating 5.0/5

irina A TripAdvisor review

The hotel is wonderful. It contribute to the quality time with your family. One of the biggest plusses of the hotell is its location near by railway station. The only challenge of the hotel is also location which iss too far away from center of this cosy city.

Dear Irina, Thank you for taking the time to provide us with your feedback. We are pleased you had an enjoyable experience; our team are on hand for any advice on local attractions and directions to where you might like to visit. We would be delighted to welcome you back for another stay in the future. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

well located for business purposes.

Customer review rating 4.5/5

Javier Business - Confirmed reviews ALL

Services as expected, good connection by public transport with Schiphol Airport.

Dear Javier, It's a real reward to receive such a great review. We are delighted to hear that our location was well-suited for your business needs and that you found the services to meet your expectations. It is also pleasing to note your appreciation for our hotel's connectivity with Schiphol Airport via public transport, reflecting our commitment to convenience and sustainability. Should you encounter any significant issues during a future stay, please do not hesitate to contact us directly so we can find a prompt and effective solution. We hope to see you again in the future. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good Stay

Customer review rating 4.5/5

Ian H. Families - Confirmed reviews ALL

Good location and price. Nice staff and service. However, the paper cups beside the ice machine were not replenished.

Dear Ian, Thank you for taking the time to review your stay. We're delighted to hear that our location and competitive pricing met your expectations and that our staff made a positive impression. Your commendation of our service is greatly appreciated. We regret to hear about the inconvenience with the paper cups not being replenished and the issue with the coffee machine. Please rest assured that we place a high priority on cleanliness and will address this feedback with our housekeeping team. Regarding the need to sign in daily, we understand this can be cumbersome and will look into ways to streamline this process for our guests. We're continually striving to provide a comfortable and enjoyable experience, and it's heartening to know that you found our team to be nice and our services satisfactory. We really look forward to the pleasure of welcoming you back on a future stay. Many thanks, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

ok stay

Customer review rating 3.5/5

Kristin Business - Confirmed reviews ALL

This time my room was on the second floor and the airco/heating made a lot of noise and blew very hard, which was annoying. I tried to lower it but it made no difference. For the rest the room was nice and clean as always.

Dear Kristin, We really appreciate your feedback. It is heartening to hear your appreciation for our team member's enthusiasm during the dinner shift; such comments motivate us to continue offering exceptional service. However, we regret to hear about your experience with the air conditioning unit. We maintain meticulous standards for our facilities, but it seems we fell short in this instance. Please rest assured, we are looking into this matter to ensure a comfortable environment for all our guests. We also note your suggestion for complimentary snacks and cold drinks in the room. While we currently provide a minibar, we will consider your feedback as we strive to enhance our guest experience. Additionally, we are glad that the cleanliness of your room met your expectations and that our commitment to sustainability resonates with you. We believe it is our responsibility to care for the environment while providing a comfortable stay for our guests. We look forward to the pleasure of seeing you again on a future visit. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Great location, really modern facilities and comfortable

Customer review rating 4.5/5

Graeme G. Business - Confirmed reviews ALL

I attended for a business trip from the UK and was grateful to be offered an early check-in.

Dear Graeme, We thank you for this kind review. We are delighted to hear that our location and modern facilities met your expectations, and that you found comfort during your stay for your business trip from the UK. Your appreciation for the early check-in provided and our friendly and polite staff is truly valued. We are also pleased to note your satisfaction with the cleanliness of our hotel. Our team works diligently to maintain high standards and your acknowledgment is encouraging. It is our continuous effort to offer an exceptional experience to our guests, and your feedback is integral in this endeavour. We would love to have you return in the future. All the best, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

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Other web-users rate our hotel

  • 1,373 reviews 8.6/10 Location
  • 1,763 reviews 7.4/10 Room
  • 1,801 reviews 7.4/10 Service
  • 30 reviews 7.8/10 WiFi
  • 859 reviews 8.4/10 Breakfast
  • 791 reviews 7.1/10 Cleanliness
  • 461 reviews 9.5/10 Vibe
  • 415 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.