Aparthotel Adagio Munich City

Customer review rating (ALL Rating) 4.0/5 648 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • In the heart of the city, close to the train station

  • Fitness room free of charge

  • Private parking garage

  • Free WIFI

  • Planet 21 Silver

Our accommodation(s)

Studio

Studio for 2 people

  • 2 persons
  • 24 / 258 sq ft
  • Bedding 1 x Double bed(s)

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Hotel location

Aparthotel Adagio Munich City

Schwanthalerstrasse 61
80336 MUNICH
Germany

GPS:48.137455, 11.556235

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  648 reviews

TripAdvisor Rating  4.0/5  891 reviews

Well located, great staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Overnight stay to attend an event at Theriesienwiese. Perfect location for it and reasonable walk to Marienplatz. Very helpful staff. Our room was nice, probably relatively recently renovated.

Dear Guest, Thank you for your kind review. We're delighted to hear that our location was perfect for your event at Theriesienwiese and that you found our staff to be very helpful. It's also great to know that you appreciated the condition of your room. Our team works diligently to ensure our rooms are well-maintained and comfortable for all our guests. We look forward to welcoming you again. Kind regards, The team of Adagio Munich City H6… - Tel: +49…

Good location and fair price

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

This hotel is close to the central station. My room was nice and spacy, it even had a coffee machine. Only the (free, you can get a faster one for extra money) Wifi was a bit slow.

Dear Guest, Thank you for taking the time to leave us this feedback. We're delighted to hear that you found the location convenient and your room spacious and well-equipped, complete with a coffee machine. We aim to provide a comfortable and enjoyable stay, and it seems we met this goal with your visit. We appreciate your comment regarding the Wi-Fi speed. While we offer complimentary Wi-Fi to all our guests, we also have the option of high-speed Wi-Fi for those who require a faster connection. We hope to have the pleasure of seeing you again on a future visit. Best regards, The team of Adagio Munich City H6… - Tel: +49…

Old hotel they charge breakfast but no breakfast

Customer review rating 2.0/5

Leandro R. Business - Confirmed reviews ALL

It was a very bad experience. The hotel is very old and when checking in they make you sign paper accepting fees in case of smoke... the whole hotel smells of cigarettes. AC is noise and the worst part is there was no breakfast on Feb 9th even if you were charged for that. The option the lady from the front desk gave me was to pick something and she would prepare it in the kitchen (wth????).

Dear Leandro, Thank you for the time taken to share your feedback with us. We regret to hear that your experience did not meet your expectations. Our hotel prides itself on maintaining a strict non-smoking policy, and we are surprised to learn about the smell of cigarettes you mentioned, as this is contrary to our standards. Concerning the air conditioning, we ensure that each unit is regularly serviced for optimal performance, and we apologize for any inconvenience caused by the noise. We are also sorry to hear about the confusion regarding breakfast on February 9th. Our hotel typically offers a comprehensive breakfast selection, and we regret if this was not available as expected. We would like to clarify that in the event of an unforeseen issue, our team is always ready to assist with alternative arrangements to ensure our guests’ satisfaction. We hope that we have the pleasure of welcoming you again. Kind regards, The team of Adagio Munich City H6… - Tel: +49…

Shocking customer service

TripAdvisor rating 1.0/5

aaronmckh Friends getaway - TripAdvisor review

I have booked flexible bookings for December and the hotel has recharged. When calling the hotel to sort it out I was unfortunately subjected to speaking with Said who is without question the rudest member of staff in a hotel I have ever experienced. Really not looking forward to my trip and am trying to get ALL Accor customer service to find me alternate accommodation.

Dear Aaron, Thank you for sharing your feedback. We are truly sorry to hear about your experience with a member of our team. Providing excellent customer service is a top priority for us, and we regret that we did not meet your expectations on this occasion. Rest assured, we are committed to upholding the highest standards of hospitality and we take your comments seriously. We hope to have the pleasure of welcoming you soon. Best regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Hotel never reply on email to ALL Platinum guest but offer good standard of appartments

Customer review rating 3.5/5

Denis N. Solo - Confirmed reviews ALL

I gott super friendly check in and check out. Staff very service-minded, upgraded to amazing room and offered a very tasty breakfast! Recommends for stay in Munich. Great location as well. I am ACCOR ALL Plantinum member and missing my status points and nights after my stay. I sent reminded email to hotels email few times during the few weeks but still no reply. No good.

Dear Denis, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed a friendly check-in and check-out process, and that our staff's service-minded attitude contributed positively to your stay. It's also wonderful to know that the room upgrade and breakfast exceeded your expectations, and that our location in Munich was convenient for your needs. We appreciate your recognition of our reception team's efforts to make your stay enjoyable. We're concerned to learn about your difficulty in receiving a response to your emails, especially as an ALL Platinum member. While we strive for excellent communication. Please be assured that this is not indicative of our usual standards, and we are taking your feedback seriously to improve our responsiveness. We hope to have the opportunity to welcome you back and provide an experience that truly reflects the high standards we aim to uphold. Best regards. The team of Adagio Munich City H6… - Tel: +49…

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Other web-users rate our hotel

  • 771 reviews 9.1/10 Location
  • 995 reviews 6.3/10 Room
  • 729 reviews 7.7/10 Service
  • 28 reviews 6.9/10 WiFi
  • 425 reviews 4/10 Cleanliness
  • 179 reviews 6.1/10 Breakfast
  • 144 reviews 5/10 Food
  • 8 reviews 3.8/10 Bar

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