ibis Oviedo 2 stars

Customer review rating (ALL Rating) 4.3/5 999 reviews

Best price
guarantee
ibis Oviedo - Image 1
ibis Oviedo - Image 2
ibis Oviedo - Image 3
ibis Oviedo - Image 4
Calle ernesto winter blanco, 6, tras estacion bus, 33012 OVIEDO, Spain

Description

Hotel extras

  • 100% non-smoking hotel

  • Private car park

  • Meeting room for your events, with capacity for up to 20 attendees.

  • Easy access. Perfect location to visit the city and the entire principality

  • The hotel is well connected to train and bus stations

Our accommodation(s)

Hotel location

ibis Oviedo

Calle ernesto winter blanco, 6, tras estacion bus
33012 OVIEDO
Spain

GPS:43.373615, -5.849263

Telephone
Fax +34 985 29 10 31

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

RTCA CAFETERIA

Take the time to enjoy a delicious glass of wine in a modern setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  999 reviews

TripAdvisor Rating  4.0/5  903 reviews

Excellent value and lovely staff

Customer review rating 5.0/5

Ian Solo - Confirmed reviews ALL

The reception was very welcoming and helpful, my Spanish is very poor, easy walking into the city, good underground parking, nice and comfortable and quiet, I had a 4th floor room. The food in the bar is authentic local dishes plus the usual burgers etc, all in all recommended

Nice one night stay in Oviedo

Customer review rating 5.0/5

Shoaib Couples - Confirmed reviews ALL

great customer service and assistance from receptionist. All accor membership benefits honored with late checkout and welcome drinks. Ample parking in basement

Shoaib, thank you so much for your review! I'm thrilled to hear that you had a nice stay at ibis Oviedo. Our receptionist is always there to provide great customer service and assistance. It's fantastic that you enjoyed the benefits of your Accor membership, including late checkout and welcome drinks. Plus, our ample parking in the basement is definitely a plus. We appreciate your feedback! Eduardo Triñanes, Director.

Great staff!

Customer review rating 4.5/5

Ea Business - Confirmed reviews ALL

The staff is very welcoming and helpful. It’s my preferred hotel in Oviedo

Good Morning:, Thank you so much for your kind words about our staff! We really appreciate your feedback and we're thrilled to hear that you find them welcoming and helpful. It means a lot to us that we are your preferred hotel in Oviedo. We can't wait to welcome you back soon! Best regards, Eduardo Triñanes Director

Ibis Hotel, Oviedo, Spain

TripAdvisor rating 3.0/5

EveHamilton TripAdvisor review

The hotel is quite adequate, that is, if you are there for sightseeing. No frills, the basics and it works nicely. But, well, the evening staff at the bar/restaurant (2, 20 somethings--males) have some major educating on restaurant service. The first night our bill was missing the wine on our bill---and as a former manager, I immediately brought this to his attention. He and his coworker thought this to be quite funny---not knowing enough Spanish, I didn't quite know what they were saying to each other, but he re-did the receipt to include them. The second night my husband and brother-in-laws meals were not included on the receipt. Also, at one point we wanted to order more drinks, and our table cleared, and waited and waited and waited, finally from where we were sitting, I stood up only to see the two coworkers fully engrossed in a fashion website on the computer! Got his attention after quite a bit---he brought the drinks but our table (both nights) never got cleared before we left. We were pleasant and smiled through both nights thinking it might make a difference, sadly not. We observed others there and their treatment was also the same. I wouldn't want him and his coworker to lose their jobs, but, some MAJOR training in customer service needs to be done. If it wasn't for the restaurant snafu, We would have given this place a solid 4 stars. But, because of the restaurant service issues ONLY, we will only give it a 2.5 out of 5 stars.

Hello Eve Thank you for taking the time to share your feedback. We appreciate your positive remarks about the hotel's adequacy for sightseeing and are pleased to know that you found the basics in order. However, we are genuinely sorry to hear about your less-than-satisfactory experience with the evening staff at our bar/restaurant. Your concerns about the billing discrepancies and the delayed service are taken seriously, and we sincerely apologize for any inconvenience caused. Rest assured that we have addressed these issues with our staff and will be implementing additional training to ensure that our team is well-equipped to provide excellent customer service. We understand the importance of a seamless dining experience, and we regret that we fell short of your expectations. Your feedback is invaluable to us, and we hope you give us another opportunity to provide you with the level of service that we strive to deliver. We appreciate your understanding and hope to welcome you back for a much-improved experience. Regards Eduardo Triñanes General Manager

Good location, good stay, garage facilities appreciated

Customer review rating 4.5/5

Mr C. H. Couples - Confirmed reviews ALL

Staff helpful and friendly. Very good breakfast

Dear Mr C H., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location, facilities and helpful staff, and that you appreciated the garage at Ibis Oviedo. We are especially glad that you enjoyed our breakfast offering - it's one of our favorite parts of the hotel. We hope that your overall stay with us was pleasant and we look forward to welcoming you back soon. Sincerely, The ibis Oviedo Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 512 reviews 7.4/10 Location
  • 815 reviews 5.5/10 Room
  • 614 reviews 8.6/10 Service
  • 396 reviews 7.6/10 Breakfast
  • 364 reviews 5.2/10 Cleanliness
  • 331 reviews 7.3/10 Value

Powered by Trustyou

Our other establishments nearby

ibis budget Oviedo

Customer review rating (ALL Rating) 4.1/5 (597 reviews)

At 33 m

See the establishment
All our hotels in Oviedo
Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.