ibis budget Newport 2 stars

Customer review rating (ALL Rating) 4.3/5 688 reviews

Best price
guarantee
ibis budget Newport - Image 1
ibis budget Newport - Image 2
ibis budget Newport - Image 3
ibis budget Newport - Image 4
164 Malpas Road, NP20 5PP NEWPORT, United Kingdom

Description

Hotel extras

  • ¤ Free WiFi

  • ¤ Private and free parking

  • ¤ 5 min. drive to the city centre

  • ¤ 12 miles from Cardiff Bay

  • ¤ Just off junction 26 M4

Our accommodation(s)

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP NEWPORT
United Kingdom

GPS:51.602131, -3.005546

Telephone
Fax +44 1633 859072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  688 reviews

TripAdvisor Rating  3.5/5  789 reviews

Great price, Very comfy bed.

Customer review rating 4.5/5

Stuart R. Solo - Confirmed reviews ALL

£36 is the cheapest price I've paid for a hotel room in years but it had the most comfortable hotel bed I've slept in over the same period. Great to have free parking at the hotel included with such a budget price. Very friendly and helpful staff at reception. Decor is a little tired but room was clean. Only minor complaint was I couldn't get the water from the shower quite as hot as I like it.

Dear Stuart, Thank you for taking the time to share your review. We are thrilled to hear that you found our beds to be exceptionally comfortable and our pricing to your satisfaction. We are also glad you enjoyed the complimentary parking and the friendliness of our staff. Our hotel aims to provide a cosy and modern environment, and we take all comments under advisement as we consider future updates. Regarding the shower temperature, we apologize for any inconvenience. Unfortunately, as you stayed in an accessible room the temperature can not be as hot as it will be in other rooms. Our team is delighted that you highlighted their helpfulness and friendliness, as we pride ourselves on delivering the best possible customer service. We hope to welcome you back. Best wishes, Noemi Alvarez, Ibis Budget Newport

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Staff were friendly and nice. Room was poor. Sheets felt unclean and had multiple hairs on them. Toilet was a cloakroom with, and I’ve not experienced a toilet as low to the floor before. Im glad I only stayed for one night.

Dear Guest, Thank you for this review about your recent stay. We are happy to hear your kind words about our staff's friendliness. Our team strives to provide a warm and welcoming service to all our guests, and it’s encouraging to know that we met this standard during your visit. However, we are disappointed to learn that certain aspects of your stay did not meet your expectations. We take pride in our commitment to cleanliness and comfort, and while we do offer rooms at a competitive price, we always aim for our guests to have a satisfactory experience. The bedding is chosen with care to balance cost and comfort, and we regret that you found it otherwise. We appreciate you bringing this to our attention and we will address your comments with our housekeeping team. We understand that the design and amenities of our hotel are aligned with the ibis Budget brand, focusing on simplicity and essential comfort at a value price point. Best regards, Noemi Alvarez, Ibis Budget Newport

Friendly welcome

Customer review rating 4.5/5

Dawn H. Families - Confirmed reviews ALL

After a warm welcome and making my way to the room, I found a decent size room with comfortable bed and tea and coffee provided. I was pleasently suprised to find that I could order a pizza to be cooked at reception and enjoyed a comfortable sleep and continental breakfast. All round good value for money

Dear Dawn, Thank you for such a positive review. We are delighted to hear that our staff provided a friendly welcome, setting a positive tone for your stay. It's wonderful to know that the comfort of your room and the provided amenities exceeded your expectations. We're also pleased that our pizza added a convenient and enjoyable touch to your visit. We look forward to the pleasure of seeing you again in the future. Kind regards, Noemi Alvarez, Ibis Budget Newport

Ideal location for a quick stopover

Customer review rating 3.5/5

Paul P. Families - Confirmed reviews ALL

It was nice and clean. The rooms are a bit small, but it’s okay for an overnight stay and out again not realising the noise but it’s so close to the motorway.

Dear p., We appreciate this review of your stay. We are pleased that we were able to meet your expectations regarding cleanliness and that our location was convenient for your needs. Our team is always pleased to help and we are happy that you appreciated our efforts. We are, however, sorry to hear that the noise from the motorway caused an issue during your stay. We hope to welcome you back. Best wishes, Noemi Alvarez, Ibis Budget Newport

clean comfortable and convinent

Customer review rating 4.5/5

Mike Solo - Confirmed reviews ALL

Great I was staying with my dog for a race the next day. I had a good nights sleep and thought the staff were professional and friendly . It was very good value too.

Dear Mike, Thank you for such a positive review. We are thrilled to hear that our team made a positive impression on you with their professionalism and friendly welcoming. We look forward to welcoming you again. Best regards, Noemi Alvarez, Ibis Budget Newport

In partnership with TripAdvisor

Other web-users rate our hotel

  • 356 reviews 8/10 Location
  • 903 reviews 6.4/10 Room
  • 889 reviews 9.5/10 Service
  • 26 reviews 9.7/10 WiFi
  • 534 reviews 4.8/10 Comfort
  • 430 reviews 7.3/10 Cleanliness
  • 211 reviews 7.5/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Newport

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.