ibis budget Newport 2 stars

Customer review rating (ALL Rating) 4.3/5 697 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ¤ Free WiFi

  • ¤ Private and free parking

  • ¤ 5 min. drive to the city centre

  • ¤ 12 miles from Cardiff Bay

  • ¤ Just off junction 26 M4

Our accommodation(s)

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP NEWPORT
United Kingdom

GPS:51.602131, -3.005546

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  697 reviews

TripAdvisor Rating  3.5/5  789 reviews

Great stay as always.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly and helpful staff.

Dear Guest, Thank you for sharing your experience. We are thrilled to hear that our staff left a positive impression with their friendliness and helpfulness. Our team strives to provide warm and welcoming service to all our guests, and it's gratifying to know we've succeeded during your stay. We appreciate your kind words and are glad that you enjoyed your time at our hotel. We look forward to welcoming you on your next trip. Best wishes, Noemi Alvarez, Ibis Budget Newport

Friendly staff, good valur but had to be moved room

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Accidentally booked an accessible room. Pretty poor condition and floor in particular was pretty dirty. Shower didn't work and was covered in scum. Staff were very understanding and moved me straight away. Everyone I spoke to was really friendly and helpful. New room was exactly what I was expecting, no frills but was clean and comfy, good value and convenient parking. Good access to motorway.

Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We are happy to hear that our staff's friendliness stood out during your stay and that you found our location convenient for your travel needs, with easy access to the motorway and ample parking. It's also great to know that you appreciated the cleanliness and comfort of your new room. However, we sincerely apologize for the initial concerns you encountered. We are glad to hear that our team was able to promptly assist you with a room change, ensuring the rest of your stay was up to expectations. We hope to see you again soon. Regards, Noemi Alvarez, Ibis Budget Newport

Less is More

Customer review rating 5.0/5

Zac Couples - Confirmed reviews ALL

Very highly recommended. It was squeaky clean with an extremely comfortable bed. Breakfast exceeded our expectations with very high quality options and the staff were amazing and did so much to help us with local details. Some guests will be deterred by the 'budget' tag but they shouldn't be sniffy. Less is definitely more with this hotel

Dear Zac, Thank you for your review. We are delighted to hear that our team's dedication contributed to a pleasant stay and that the cleanliness of our hotel met your standards. It is wonderful to know that you found the bed comfortable. We hope to welcome you back soon. Best wishes, Noemi Alvarez, Ibis Budget Newport

Positioned nicely for the event I had to attend.

Customer review rating 4.5/5

James Business - Confirmed reviews ALL

Good value for money, no frills and clean.

Dear James, Thank you for your feedback. We are delighted to hear that our convenient location was well-suited for your event and that you found our hotel to offer good value and cleanliness. Our team is proud to maintain a welcoming environment, and it's wonderful to know this contributed positively to your experience. We note your comment regarding the desire for more choice, and while we currently focus on providing essential amenities, we appreciate your feedback as we strive to enhance our guest experience. We hope to welcome you back. Best wishes, Noemi Alvarez, Ibis Budget Newport

Good Location and lovely staff

Customer review rating 5.0/5

A B. Business - Confirmed reviews ALL

Facilities were good, great shower, comfortable bed, quiet, staff lovely and great continental breakfast.

Dear B., Thank you for taking the time to review your stay with us. It is wonderful to hear that you found our location convenient and our staff to be welcoming. We are also glad to know that our showers and beds provided comfort during your stay, and that our continental breakfast was to your liking. While we strive to maintain a modern aesthetic, we appreciate your feedback regarding an update and we will note your comment for future improvements. It would be a pleasure to welcome you again. Best regards, Noemi Alvarez, Ibis Budget Newport

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Other web-users rate our hotel

  • 359 reviews 8/10 Location
  • 901 reviews 6.4/10 Room
  • 885 reviews 9.5/10 Service
  • 26 reviews 9.8/10 WiFi
  • 538 reviews 4.8/10 Comfort
  • 429 reviews 7.3/10 Cleanliness
  • 211 reviews 7.5/10 Breakfast

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