Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,439 reviews

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Description

Hotel extras

  • 18th Century manor house with original features

  • Located 4 Miles From Shrewsbury Town Centre

  • 4-star rated wedding venue located on-site

  • Just 3.5miles from Shrewsbury railway station

  • Leisure facilities, including swimming pool

Our accommodation(s)

Hotel location

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
United Kingdom

GPS:52.75736, -2.746925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,439 reviews

TripAdvisor Rating  4.0/5  3,022 reviews

Poor Leisure Centre and Gym Facilities

TripAdvisor rating 2.0/5

laner007 TripAdvisor review

Leisure facilities review. In the main gym area some of the cardio machines are faulty or do not work properly or as per specification, some (exercise bikes x2) have not worked for months. The pool is better but the jacuzzi is often not working, the steam room and saunas are again often not working or below expected temperatures. The aroma sauna has not been working for months now and the ice room has not worked for most of this year. The gents locker room/changing area has over 50 lockers but only approximately 10 lockers with a key. This facility has so much potential but in need of investment to bring it back up to a reasonable standard. I mentioned my concerns and frustration to the young guy at the reception area and he actually agreed with me.

Very relaxing overnight stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Booked through Secret Escapes for my wife's birthday. A very enjoyable stay including a treatment at the Spa, use of the pool and a really excellent meal in the Oak Restaurant. Staff were very welcoming and helpful, particularly Cheryl and Morgan on reception and the excellent Maitre D, Kelvin in the restaurant. Minor complaint about the hard pillows and the lack of EV chargers but these didnt detract from a lovely stay. Trip type

Good location

Customer review rating 3.5/5

Sarah S. Couples - Confirmed reviews ALL

Beautiful location and hotel

Enjoyable stay

Customer review rating 4.5/5

John D. Couples - Confirmed reviews ALL

We enjoyed a 2 night stay with you. Staff & service were excellent, as were most of the facilities. Evening meals were beautifully presented but the standard of the cuisine was disappointing. Our room was satisfactory but in need of some TLC.

Disappointing spa

Customer review rating 2.0/5

Michael Couples - Confirmed reviews ALL

The room was lovely and I couldn't fault it. However, we came for a spa break and unfortunately most of the facilities were out of order. The jacuzzi was empty, the steam room didn't work properly (no heat) and the ice room wasn't working. The sauna and pool were working. It's a shame because this could have a good rating if everything was addressed

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Other web-users rate our hotel

  • 504 reviews 9.4/10 Location
  • 1,633 reviews 6.7/10 Room
  • 1,415 reviews 7.9/10 Service
  • 51 reviews 2/10 WiFi
  • 1,028 reviews 6/10 Food
  • 692 reviews 5.4/10 Wellness Area
  • 574 reviews 7.6/10 Breakfast
  • 554 reviews 5.5/10 Cleanliness

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