SO/ Vienna

Customer review rating (ALL Rating) 4.6/5 2,797 reviews

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SO/ Vienna - Image 1
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Praterstrasse 1, 1020 VIENNA, Austria

Description

Hotel extras

  • An LCAH SAFE certified hotel

  • Extravagant, luxurious Lifestyle hotel

  • Ideal location in the heart of the city

  • The LOFT Restaurant, Bar & Lounge with 360° views of the city

  • Eight meeting rooms for every occasion with natural lighting

Our accommodation(s)

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Hotel location

SO/ Vienna

Praterstrasse 1
1020 VIENNA
Austria

GPS:48.212654, 16.379287

Telephone
Fax +43 1 906162000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DAS LOFT

Enjoy haute cuisine in a top Viennese restaurant looking out over the city rooftops: innovative dishes using the finest local ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,797 reviews

TripAdvisor Rating  4.5/5  2,842 reviews

Certificate of excellence 2023

Well located, very nice hotel, great breakfast and very helpful personelle

Customer review rating 5.0/5

Kelly Families - Confirmed reviews ALL

All in one! We had very nice time in Vienna and partially of course due to the very nice hotel.

Dear Ms G., We thank you for the positive rating you have given our hotel. We are very pleased to hear that you enjoyed your stay. We hope to welcome you back in the near future and look forward to providing you with the same excellent service on your next visit. Thank you again for your positive feedback. It was our pleasure to have you as our guest. Kind regards, SO/ Vienna Management

Location, staff, F&B,

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

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Dear Mr Z., Thank you for your stay at SO/ Vienna! We are glad that you had a good stay at our hotel. Thank you for sharing your experience, and we very much look forward to warmly welcoming you again to the SO/ Vienna. Kind regards, SO/ Vienna Management

Great stay!

Customer review rating 5.0/5

Niko Couples - Confirmed reviews ALL

This was our first stay in SO Vienna and it was a great experience. Our suite was fantastic. The hotel staff and service were excellent. Das LOFT bar on the top floor with splendid view over the city was really nice. Thank you, we really enjoyed our time.

Dear Mr V., We thank you for the positive rating you have given our hotel. We are very pleased to hear that you enjoyed your stay at our hotel. We hope to welcome you back in the near future and look forward to providing you with the same excellent service on your next visit. Thank you again for your positive feedback. It was our pleasure to have you as our guest. Kind regards, SO/ Vienna Management

Customer review rating 3.0/5

Stefan Business - Confirmed reviews ALL

Really great location, close to all points of interest in Vienna. the top floor restaurant ensure a great breakfast experience. however, the rooms of the hotel are not at the required level - old furniture, clear signs of prolonged usage, AC did not really made a difference - i was not able to set the fan speed or the temperature or to turn it off. all in all a good hotel, but at their rates, i am sure you can find better options in Vienna.

Dear Mr F., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed our location and the delightful breakfast experience offered at our Das LOFT restaurant. However, we sincerely apologize for any shortcomings you experienced with the condition of your room. Please know that your comfort and satisfaction are of utmost importance to us, and we regret that the furniture and overall condition did not meet your expectations. Your comments have been noted, and we will address them promptly to ensure that necessary improvements are made. Regarding the air conditioning, we apologize for any inconvenience caused by its functionality. We will investigate this matter further to ensure that all room amenities are in proper working order for our guests' comfort and convenience. We know that we have no “do not disturb” card in the room but we have a “do not disturb” light which can be either put on green or on red so that housekeeping knows if they can get into the room. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that exceeds your expectations. Kind regards, SO/ Vienna Management

Customer review rating 4.5/5

Liza Friends - Confirmed reviews ALL

Overall, it was a great stay! We were checked in by a very friendly receptionist. We really appreciate that she gave us room at 14:00, before official check in time. Despite that, when we received our keys, it was not clear where to go and which floor is ours, so we were kind of lost. At the check in, i have also asked for an extra blanket, cause i was travelling with my friend. Unfortunately, we had to ask for the blanket again when we came back to the hotel in the evening. Room is really good, so light and this amazing view….Everything in the room was great, except the fact, that it was really uncomfortable that after using shower, water flowed from shower stall to corridor floor. Your bar is just a piece of art! Thank you for this experience :)

Dear Ms V., Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great stay overall and that our friendly receptionist was able to accommodate your early check-in request. However, we apologize for any confusion you experienced upon receiving your keys and for the oversight regarding the extra blanket request. Your comments have been noted, and we will work on improving our communication and service to ensure a smoother experience for our guests in the future. We are delighted to hear that you enjoyed your room and the breathtaking view it offered. Your satisfaction is our top priority, and we regret any inconvenience caused by the water flow issue in the shower stall. Rest assured, we will address this promptly to ensure a more comfortable stay for our guests. Thank you for your kind words regarding our bar. We are pleased that you enjoyed the experience, and we will be sure to pass on your compliments to our team. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another memorable stay in the future. Warm regards SO/ Vienna Management

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Other web-users rate our hotel

  • 1,040 reviews 9.7/10 Location
  • 1,821 reviews 8.6/10 Room
  • 1,609 reviews 8.4/10 Service
  • 10 reviews 6.8/10 WiFi
  • 699 reviews 8.1/10 Breakfast
  • 607 reviews 9/10 Vibe
  • 597 reviews 8/10 Comfort
  • 446 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.